1. GAURAV BHATT
28, Vindhyachal nagar,
Air port road,
Indore (M.P)
E-mail: bhattgaurav1985@gmail.com
Mob: +9198266-01099
CAREER OBJECTIVE
 Contribute in the growth of organization in retail sector through my knowledge,
learnings & experience on floor. Want to be at highly responsible middle
management position & utilize my interpersonal, managerial skills to achieve new
heights in my career.
WORK EXPERIENCE
 Presently working with HOME TOWN EXPRESS (Pantaloon Retail India Limited
(FUTURE GROUP) as a STORE MANAGER (handling operations of home
furniture, office furniture, modular kitchen, home improvement ,home furnishing,
home décor, general merchandising & electrical Category) (Duration: 01st January
2012 to till date).
Roles & Responsibilities:
 Achieving Top line & Bottom line targets of the store.
 Responsible for P&L of the store & controlling the cost of operations.
 Maximize productivity in store through effective deployment of resources
 ensure implementation of SOPs on the floor
 Managing a team of 14 members.
 Monitor inventory management systems (stock availabililty,order
management, back store management, stock consolidation and transfer)
 Furnish regular product feedback to the senior management and the
buying department
 Initiate timely action on slow moving and non moving products
 Attending to customers / clients concerns & complaints and undertaking
steps for effectively resolving them
 Ensuring high end customer satisfaction as per service quality norms.
 Motivating and encouraging team members & groom them for next level.
 Provide timely training to the associates, Managers/Team leaders for
developing their behavioral and operational skills.
 Ensure skill development of showroom staffs through Job rotation and
Learning & Development
 Set KRA's for direct reports and conduct performance appraisal.

2.  Worked with HOME TOWN (Pantaloon Retail India Limited (FUTURE GROUP)
as an ASSISTANT DEPARTMENT MANAGER-DGF CATEGORY (handling
operations of home furnishing, home décor, general merchandising Category)
(Duration: 02nd may 2009 to 31st-decemebr 2011).
 Responsible for ABP of department
 Handling operations of Store (4000 Sq. Ft. area)
 Maximize sales and profitability of the area
 Managing a team of 11 members.
 Checking of visual merchandising displays, windows, POP for
maintenance of a high-end store Image.
 Directing in-store promotional activities for new releases & special
products.
 Ensuring elegant ambience and handling administrative issues on the
floor.
 Worked with Timesjobs.com (THE TIMES OF INDIA GROUP) as an
Account (Sales) Manager. (Duration: 04-july-2008 to 03-march 2009.)
Roles & Responsibilities:
 Generating revenue for the company through online recruitment services.
 Presenting the online & off line Services of Timesjobs.com to the HR
Personnel of the Corporate for recruitment activities.
 Servicing Defined/Key accounts and getting more business from them.
 Concept Selling.
 Customer relationship & Retention.
 3-year experience with “Shagun Lifestyle™” (authorized wholesale dealer of
“GODREJ & BOYCE MFG. CO. LTD.” For MP which Deals in office furniture,
Home furniture, Security equipments & services. (Duration: 05-oct.-2003 to 10-
sep.2006.) As an Assistant Manager.
Roles & Responsibilities:
 Handling the entire operations of 2500 sq.ft. Showroom.
 Handling a team of 6 members.
 Responsible for business development through corporate sales as well as
retail sales.
 Store management, Visual Merchandising.

3.  2 year experience with the same firm as business associates of “WELSPUN INDIA
LTD” (factory outlet of company for selling a vast range of furnishing products in
M.P. (Duration: 25-oct.2005 to 31-oct.-2007.)
Roles & Responsibilities:
 Achieving the revenue targets set by the company.
 Institutional sales of the furnishing products.
 Responsible for business development in the assigned territory.
EDUCATIONAL QUALIFICATION
 M.B.A. in the year 2008 From Acropolis Institute of Technology & Research, Faculty
Of Management Studies, Indore, Affiliated to Devi Ahilya University, Indore.
 B.Com from Shri Vaishnav Commerce College, Indore in the year 2005, affiliated to
Devi Ahilya University, Indore.
 H.S.C. from Vaishnav Higher Secondary School, Indore, Affiliated to M.P. Board
Bhopal (M.P.) in the year 2002.
 S.S.C. from Vaishnav Higher Secondary School, Indore, Affiliated to M.P. Board
Bhopal (M.P.) M.P. Board Bhopal (M.P.) in the year 2000.
COMPUTER PROFICIENCY
 Ms Office Worked on ERP based software.
PERSONAL DETAILS
Date OF Birth : 12th December 1985
Father’s Name : Shri Kamlesh Bhatt
Marital Status : Bachelor
Language(s) Known : Hindi & English
DECLARATION
The above information is true to the best of my knowledge and can be supported by relevant
documents as and when required.
Date :
Place : (Gaurav Bhatt)