Submitted to Incepta

1. Welcome to Our
Presentation

2. Expected Behavioral &
Communication skill In the
Pharmaceutical Industry.
Presented by-Group C
Group Member: Md. Rabiwol Alam.
Ashikur Rahman.
Shekh Md.sami.

3. Definition
• Expected Behavior is that which would be
socially expected in a given situation.
• Communication Skills the ability to convey
information to another effectively and
efficiently. Pharmaceutical managers with
good verbal, non-verbal and written
communication skills help facilitate the
sharing of information bet people within a
company for its commercial benefit.

4. Implementation
 Implications for pharmaceutical company:
• Improve market access
• Find growth in new areas
• Be more productive
• Create partnership
• Be patient-centric

5. Essential part
• Communication skill & expected behavior is
essential part in pharmaceutical industry for
related area-
• Quality control area
• Production area
• Engineering area
• Administration area
• workers and others

6. Communication is the key
There are many situation often involve sensitive
and difficult to handle matters which can include:
• Personal hygiene
• Dress or professional image
• Medical and mental health issues
• Alcohol on drag related issues
• Bullying or harassment in appropriate language
and attitude.

7. THE END

11. Behavioral Skill
• Behavior is the manifest, observable response in a
given situation with respect to a given target.
• Intention is an indication of a person's readiness
to perform a given behavior, and it is considered
to be the immediate antecedent of behavior.

12. Attitude toward a behavior is the degree
to which performance of the behavior is
positively or negatively valued.
Actual behavioral control refers to the
extent to which a person has the skills,
resources, and other prerequisites needed
to perform a given behavior.

13. Behavioral beliefs: A behavioral belief is the
subjective probability that the behavior will
produce a given outcome.

14. Technical Standards: Pharmacist are also
required to meet the technical standards.
Honesty and Academic Integrity: Pharmacists
are expected to abide by the Community
Standards of Behavior as outlined in the
Specification.
Ethical Values: Pharmacy Professionals must
demonstrate the highest level of professional
demeanor and behavior.