Recruitment process, policy, method

Arvind Punia
Arvind PuniaSummer Intern at Indian Oil Corporation Limited
RECRUITMEN
T
Arvind Punia
TABLE OF CONTENTS
 Meaning of recruitment
 Steps in recruitment process
 Recruitment policy
 Recruitment organization
 Sources of recruitment
 Methods of recruitment
2
WHAT IS RECRUITMENT?
3
DEFINITION
“Recruitment is the process of searching for
prospective employees and stimulating and
encouraging the to apply for the job.” – (Flippo EB,
1980)
“Recruitment is a process to discover the sources of
manpower to meet the requirements of the staffing
schedule and to employ effective measures for
attracting that manpower in adequate numbers to
facilitate effective selection of an efficient working
force.” – (Yoder D, et al 1972)
4
RECRUITMENT
Recruitment needs are of three types:
 Planned: Arises from changes in organization and
retirement policy.
 Unexpected: Arises during resignations, deaths,
accidents and illness.
 Anticipated: Refers to those movements in personnel
which an organization can predict by studying trends in
the internal and external environments.
5
Features of Recruitment:
 It is a process rather than a single act or event.
 Linking activity as it brings together the employer and
the prospective employees.
 Positive activity to seek out eligible persons from which
suitable ones are selected.
 To locate the sources of people required to meet job
requirements.
 Ability to match jobs to suitable candidates.
 A two way process between recruiter and recruited.
 A complex job that involves lots of factors like image of
the company, nature of jobs offered, organizational
policies, working conditions etc.
6
RECRUITEMENT PROCESS
Definition and requisitions
Encouraging and attracting applicants
Candidate assessment
Sources
Identifying prospective employees
Communication of information
7
Steps in Recruitment Process:
 Requisitions contains the details about the positions to
be filled, no. of persons to be recruited, etc.
 Developing and location of sources, i.e both internal
and external.
 Communicating the information of the organization to
acquire prospective employees.
 Encouraging the identified candidates to apply for the
job.
 Analyzing and evaluating the effectiveness of
recruitment process by candidate progression.
8
Elements of Recruitment
process
 Recruitment Policy
 Recruitment organization
 Developing sources of recruitment
 Methods of recruiting
9
Recruitment Policy
10
Recruitment Policy
 It specifies the objectives of recruitment and
provides a framework for the implementation of
the recruitment programme
It involves :
 Enriching the organisation’s human resources by
filling vacancies with the best qualified people
 Attitudes towards recruiting handicaps, minority
groups, women, friends and relatives of present
employees
11
 Promotion from within
 Development of organizational system for implementing
the recruitment programme and procedures to be
employed
12
General Principles
General principles a recruitment policy involves
which reflect the employer’s commitment are :
 To find and employ the best qualified persons for
each job
 To retain the most promising of those hired
 To offer promising opportunities for the life time
working careers
 To provide facilities and opportunities for
personal growth on the job
13
Factors affecting recruitment policy :
 Organizational objectives
 Personnel policies of the Organization and its
competitors
 Government policies on reservations
 Preferred sources of recruitment
 Organization’s recruitment needs
 Recruitment costs
 Financial implications
 Selection criteria and preferences etc.
14
Pre-requisites of a good recruitment policy.
It should :
 Abide by the relevant public policy and legislation on
hiring and employment relationship
 Provide employees with job security and continuous
employment
 Integrate organizational needs and employee needs
 Provide each employee with freedom and
opportunities to utilise and develop knowledge and
skills to the maximum possible extent
 Treat all employees fairly and equitably in all
employment relationships
15
Provide suitable jobs and protection to
handicapped, women and minority groups
Encourage responsible trade unions
Be flexible enough to meet the changing needs
of the organisation
16
Recruitment Organization
Centralized recruitment
Decentralized recruitment
17
Centralized recruitment
 Under this personnel department at the head office
performs all the functions or recruitment
Advantages :
 It reduces the administrative cost by consolidating
all recruitment activities at one place
 It helps in better utilization of specialists
 It ensures uniformity in recruitment and selection
of all types of employees
 It facilitates interchangeability of staff between
different units/zones
18
 It relieves the line executives of the recruitment
problem thereby enabling them to concentrate on their
operational activities
 It tends to reduce favoritism in recruitment and makes
the recruitment process more scientific
Disadvantages :
 There is delay in recruitment as operating units cannot
recruit staff as and when required
 The central office may not be fully familiar with job
requirements of different units and the most suitable
sources for the required staff
 Recruitment is not flexible because operating units lose
control over the recruitment process
19
20
SOURCES OF RECRUITMENT
21
INTERNAL SOURCES
 Refers to recruitment that takes place from
within the organization. It includes:
A) Transfers & Promotions:
Transfers implies shifting of an employee from
one job to another without any shift in change of
responsibilities, and on the other hand
promotion refers to shifting of an employee to a
higher position carrying higher status,
responsibilities and pay.
22
B) Retired and retrenched employees who
want to return to company may be hired.
C) Dependents and relatives of deceased
and disabled employees.
23
Merits
 Morale and motivation of employees
improves.
 Promotes loyalty and commitment amongst
employees due to sense of job security and
advancements.
 Chances of proper selection high
 Present employees familiar with organization
surroundings.
 Time and expenditure for recruitment reduced
24
Demerits
 Fails to bring in fresh blood into organization.
 Promotion based on seniority.
 Choice in selection is restricted.
 All vacancies cannot be filled from within
organization.
 Not available to newly established enterprise.
25
EXTERNAL SOURCES
 External sources of recruitment lie outside the
organizations The include:
A) Educational Institutions:
Various companies visit many colleges which have
made arrangements for campus interviews and
recruit candidates. Colleges like IIT’S and IIM’s have
a more than 100 famous companies like Barclays,
Boston consultancy group coming and recruiting
candidates.
26
B) Recruiting Agencies:
These are basically various private consultancy
firms like Price Waterhouse coopers, ABC group
which recruit candidates on behalf of the client
companies by charging a fee.
27
C) Employment exchanges
These exchanges provide information about job
vacancies to jobseekers. These can be private
and also government exchanges.
28
D) Casual callers:
Many candidates visit the company by
themselves and give interviews. The companies
may not need them presently but can call them
anytime in future when there are vacancies.
29
E) Labor contractors:
Manual workers recruited through contractors
who maintain close relations with such labors.
Basically seen in construction jobs.
30
F) Gate recruitment:
In this method a notice on the noticeboard of
the company specifying job details of job
vacancies can be put. This method is also
called direct recruitment
G) Recommendations:
Employees recruited through recommendations
by trade unions.
31
H) Press Advertising:
Advertisements in newspapers and journals.
Has wide reach. This method can be used for
technical, clerical and managerial jobs.
32
Merits
 People having requisite skill, education and
straining can be recruited.
 Best selection made irrespective of
cast,creed,religion, sex.
 Helps to bring new blood
 Expertise and experience from other
organization can be bought.
 “never dries up”. Applicable to new firms as
well.
33
Demerits
 Time consuming and expensive
 Employees unfamiliar with organization and
its orientation.
 If higher level jobs are filled from external
sources, motivation and loyalty of existing
staff effected.
34
METHODS OF RECRUITMENT
35
 Recruitment methods are the means by which
and organization attempts to establishes
contact with potential candidates, provides
them necessary information and encourages
them to apply for jobs.
36
1)Direct Methods:
Under this method scouting, manned exhibits
and waiting lists are used.
Scouting-where an company representatives
may be sent to educational and training
institutions.
Manned exhibits- Where representatives sent to
seminars and conventions where they can
establish their mobile offices to go to desired
centers.
37
 Waiting lists of candidates who have indicated
their interest in jobs in person through mail
over phone.
2) Indirect method
Advertisements in newspapers and journals,
radio, television used to publicize vacancies.
This helps to enable the candidates to assess
their suitability so that only those possessing
the requisite qualifications will apply.
38
3) Third party methods:
Various agencies, public employment
exchanges and private consulting firms are
used to recruit personnel. In addition friends
and relations of existing staff deputation can be
used.
39
SUMMARY
 Meaning of recruitment
 Steps in recruitment process
 Recruitment policy
 Recruitment organization
 Sources of recruitment
 Methods of recruitment
40
THANK YOU
41
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Recruitment process, policy, method

  • 2. TABLE OF CONTENTS  Meaning of recruitment  Steps in recruitment process  Recruitment policy  Recruitment organization  Sources of recruitment  Methods of recruitment 2
  • 4. DEFINITION “Recruitment is the process of searching for prospective employees and stimulating and encouraging the to apply for the job.” – (Flippo EB, 1980) “Recruitment is a process to discover the sources of manpower to meet the requirements of the staffing schedule and to employ effective measures for attracting that manpower in adequate numbers to facilitate effective selection of an efficient working force.” – (Yoder D, et al 1972) 4
  • 5. RECRUITMENT Recruitment needs are of three types:  Planned: Arises from changes in organization and retirement policy.  Unexpected: Arises during resignations, deaths, accidents and illness.  Anticipated: Refers to those movements in personnel which an organization can predict by studying trends in the internal and external environments. 5
  • 6. Features of Recruitment:  It is a process rather than a single act or event.  Linking activity as it brings together the employer and the prospective employees.  Positive activity to seek out eligible persons from which suitable ones are selected.  To locate the sources of people required to meet job requirements.  Ability to match jobs to suitable candidates.  A two way process between recruiter and recruited.  A complex job that involves lots of factors like image of the company, nature of jobs offered, organizational policies, working conditions etc. 6
  • 7. RECRUITEMENT PROCESS Definition and requisitions Encouraging and attracting applicants Candidate assessment Sources Identifying prospective employees Communication of information 7
  • 8. Steps in Recruitment Process:  Requisitions contains the details about the positions to be filled, no. of persons to be recruited, etc.  Developing and location of sources, i.e both internal and external.  Communicating the information of the organization to acquire prospective employees.  Encouraging the identified candidates to apply for the job.  Analyzing and evaluating the effectiveness of recruitment process by candidate progression. 8
  • 9. Elements of Recruitment process  Recruitment Policy  Recruitment organization  Developing sources of recruitment  Methods of recruiting 9
  • 11. Recruitment Policy  It specifies the objectives of recruitment and provides a framework for the implementation of the recruitment programme It involves :  Enriching the organisation’s human resources by filling vacancies with the best qualified people  Attitudes towards recruiting handicaps, minority groups, women, friends and relatives of present employees 11
  • 12.  Promotion from within  Development of organizational system for implementing the recruitment programme and procedures to be employed 12
  • 13. General Principles General principles a recruitment policy involves which reflect the employer’s commitment are :  To find and employ the best qualified persons for each job  To retain the most promising of those hired  To offer promising opportunities for the life time working careers  To provide facilities and opportunities for personal growth on the job 13
  • 14. Factors affecting recruitment policy :  Organizational objectives  Personnel policies of the Organization and its competitors  Government policies on reservations  Preferred sources of recruitment  Organization’s recruitment needs  Recruitment costs  Financial implications  Selection criteria and preferences etc. 14
  • 15. Pre-requisites of a good recruitment policy. It should :  Abide by the relevant public policy and legislation on hiring and employment relationship  Provide employees with job security and continuous employment  Integrate organizational needs and employee needs  Provide each employee with freedom and opportunities to utilise and develop knowledge and skills to the maximum possible extent  Treat all employees fairly and equitably in all employment relationships 15
  • 16. Provide suitable jobs and protection to handicapped, women and minority groups Encourage responsible trade unions Be flexible enough to meet the changing needs of the organisation 16
  • 18. Centralized recruitment  Under this personnel department at the head office performs all the functions or recruitment Advantages :  It reduces the administrative cost by consolidating all recruitment activities at one place  It helps in better utilization of specialists  It ensures uniformity in recruitment and selection of all types of employees  It facilitates interchangeability of staff between different units/zones 18
  • 19.  It relieves the line executives of the recruitment problem thereby enabling them to concentrate on their operational activities  It tends to reduce favoritism in recruitment and makes the recruitment process more scientific Disadvantages :  There is delay in recruitment as operating units cannot recruit staff as and when required  The central office may not be fully familiar with job requirements of different units and the most suitable sources for the required staff  Recruitment is not flexible because operating units lose control over the recruitment process 19
  • 20. 20
  • 22. INTERNAL SOURCES  Refers to recruitment that takes place from within the organization. It includes: A) Transfers & Promotions: Transfers implies shifting of an employee from one job to another without any shift in change of responsibilities, and on the other hand promotion refers to shifting of an employee to a higher position carrying higher status, responsibilities and pay. 22
  • 23. B) Retired and retrenched employees who want to return to company may be hired. C) Dependents and relatives of deceased and disabled employees. 23
  • 24. Merits  Morale and motivation of employees improves.  Promotes loyalty and commitment amongst employees due to sense of job security and advancements.  Chances of proper selection high  Present employees familiar with organization surroundings.  Time and expenditure for recruitment reduced 24
  • 25. Demerits  Fails to bring in fresh blood into organization.  Promotion based on seniority.  Choice in selection is restricted.  All vacancies cannot be filled from within organization.  Not available to newly established enterprise. 25
  • 26. EXTERNAL SOURCES  External sources of recruitment lie outside the organizations The include: A) Educational Institutions: Various companies visit many colleges which have made arrangements for campus interviews and recruit candidates. Colleges like IIT’S and IIM’s have a more than 100 famous companies like Barclays, Boston consultancy group coming and recruiting candidates. 26
  • 27. B) Recruiting Agencies: These are basically various private consultancy firms like Price Waterhouse coopers, ABC group which recruit candidates on behalf of the client companies by charging a fee. 27
  • 28. C) Employment exchanges These exchanges provide information about job vacancies to jobseekers. These can be private and also government exchanges. 28
  • 29. D) Casual callers: Many candidates visit the company by themselves and give interviews. The companies may not need them presently but can call them anytime in future when there are vacancies. 29
  • 30. E) Labor contractors: Manual workers recruited through contractors who maintain close relations with such labors. Basically seen in construction jobs. 30
  • 31. F) Gate recruitment: In this method a notice on the noticeboard of the company specifying job details of job vacancies can be put. This method is also called direct recruitment G) Recommendations: Employees recruited through recommendations by trade unions. 31
  • 32. H) Press Advertising: Advertisements in newspapers and journals. Has wide reach. This method can be used for technical, clerical and managerial jobs. 32
  • 33. Merits  People having requisite skill, education and straining can be recruited.  Best selection made irrespective of cast,creed,religion, sex.  Helps to bring new blood  Expertise and experience from other organization can be bought.  “never dries up”. Applicable to new firms as well. 33
  • 34. Demerits  Time consuming and expensive  Employees unfamiliar with organization and its orientation.  If higher level jobs are filled from external sources, motivation and loyalty of existing staff effected. 34
  • 36.  Recruitment methods are the means by which and organization attempts to establishes contact with potential candidates, provides them necessary information and encourages them to apply for jobs. 36
  • 37. 1)Direct Methods: Under this method scouting, manned exhibits and waiting lists are used. Scouting-where an company representatives may be sent to educational and training institutions. Manned exhibits- Where representatives sent to seminars and conventions where they can establish their mobile offices to go to desired centers. 37
  • 38.  Waiting lists of candidates who have indicated their interest in jobs in person through mail over phone. 2) Indirect method Advertisements in newspapers and journals, radio, television used to publicize vacancies. This helps to enable the candidates to assess their suitability so that only those possessing the requisite qualifications will apply. 38
  • 39. 3) Third party methods: Various agencies, public employment exchanges and private consulting firms are used to recruit personnel. In addition friends and relations of existing staff deputation can be used. 39
  • 40. SUMMARY  Meaning of recruitment  Steps in recruitment process  Recruitment policy  Recruitment organization  Sources of recruitment  Methods of recruitment 40