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Integrating Social Media Into
    Your Dental Practice.




                      Art Ruiz, Jr. & ReachLocal, Inc. 2012 ©
Founded In 2004
NASDAQ: RLOC
64 Offices Worldwide
Over 1,500 Employees
Over 450,000 Campaigns For Advertisers
Over 15,000 Campaigns For Dental Clients




Art Ruiz, Jr.
Internet Marketing Consultant
10 Years+ Advertising Field
Expert In Web Presence Optimization, Search Engine
Marketing, Search Engine Optimization, & Social Media.




                           Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
Overview
• Previous Course Wrap Up
• How To Create Your Social Media Engagement Strategy
• How To Create Your Social Media Content
• How To Quantify Success With Your Social Strategy
• How To Grow Your Fans, Followers and Circles
• How To Create A Facebook Landing Page




                                      Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How To Create Your Social Media
          Engagement Strategy
• Who is the social one?
• Identify Your Practice Voice & Online Persona
• Brand Consistency
• Create (Borrow Permanently) a Social Media Policy For
    Your Practice
• Create Thank You Messages, Engagement Messages,
    Negative Post Replies, etc.
• Understand Your Target Audience & How to Best
    Engage with Them
• “Socialize” Your Office & Staff
                                            Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How To Create Your Social Media Content
  • What Is Your “Thing”?
  • Why Is My Practice Different and/or Unique?
  • Content Calendar (1 -2 Engagements Per Week)
       • Plan & Write It Out
       • Association Newsletters, Blogs, Websites
       • Staff Milestones, Birthdays & Achievements
       • Community Events Calendar (Fireworks)
       • Procedures, Products, Services & Offers
       • Weekly or Monthly Video Tips
                                             Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How To Quantify Success with Your
           Social Strategy
• # of Fans, Followers & YouTube Views Increasing
• # Google Reviews
• # Yelp Reviews
• Facebook Insights Great Demographic Data & Usage




                                           Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How to Grow Your Fans,
    Followers & Circles

• Twitter
• Google +
• Facebook




                      Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How to Grow Your Twitter Followers
• Follow vs. Being Followed (4 to 1)
• Managed Software
• Post to Facebook & Website
• Colleagues & Peers
• CDA CSDS, Associations & Groups
• Twitter Directories
• Search Twitter
• @Retweet
• Volume
                                       Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How to Grow Your Google+ Circles
• Create & Complete Your Google + Profile
• Utilize The Friend Search Option
• Follow Influencers Within The Dental Industry
• Place The + Icon On Your Website, Blog, Etc.
• Engage On Others Profiles
• Search For People, www.RecommendedUsers.com
• Reciprocate Circles
• 3 To 1 Ratio For Circling & Being Circled


                                              Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How to Grow Your Facebook Likes
• Mobilize Your Staff, Friends & Family
• “Visibilize” Within Your Office
• A, B & C’s. Engage Your A’s & Some B’s
• Highly Targeted Facebook Ads
• Post Between 8 pm & 7 am (20% Lift)
• Tuesdays, Wednesdays & Thursdays Are Best
• Forget 140, You Only Have 80 Characters Or Less!
• Facebook Landing Page


                                           Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
“Visibilize” Within Your Office




                         Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How to Grow Your Facebook Likes
• Mobilize Your Staff, Friends & Family
• “Visibilize” Within Your Office
• A, B & C’s. Engage Your A’s & Some B’s
• Highly Targeted Facebook Ads
• Post Between 8 pm & 7 am (20% Lift)
• Tuesdays, Wednesdays & Thursdays Are Best
• Forget 140, You Only Have 80 Characters Or Less!
• Facebook Landing Page


                                           Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
Highly Targeted Facebook Ads




                      Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How to Grow Your Facebook Likes
• Mobilize Your Staff, Friends & Family
• “Visibilize” Within Your Office
• A, B & C’s. Engage Your A’s & Some B’s
• Highly Targeted Facebook Ads
• Post Between 8 pm & 7 am (20% Lift)
• Tuesdays, Wednesdays & Thursdays Are Best
• Forget 140, You Only Have 80 Characters Or Less!
• Facebook Landing Page


                                           Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How to Create a Facebook Landing Page


                        Landing Page:
                        • PageModo.com
                        • Branded Graphics
                        • Engagement Video / Picture
                        • Call To Action
                        • Areas Of Emphasis




                            Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
How To Grow Your Facebook Likes
          The Power Posts

• Polls & Questions
• Contests
• Before & After Photos
• Fill In The Blanks
• Add A Caption


                            Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
Polls & Questions
      Ask Questions To Spark Dialogue -
  “Question” Posts Generate Comment Rates
    DOUBLE That Of “Non-Question” Posts.


 Appropriate               NOT Appropriate
How Many Times A           You Will Loose ____
Week Do You Floss        Teeth A year If You Don't
  Your Teeth?               Floss Your Teeth.


                                  Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
Contests
Create A Contest To Increase The Amount Of Likes To
Your Practice. One Of The Quickest Ways To Generate
        “Fan” Referrals Is Through Contests.


       Appropriate                Not Appropriate
    “Like Us” and be          Help Us Get To 100 Likes
   Placed in a Drawing
      for Free Teeth
    Whitening for Life



                                        Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
Before & After Pictures
Create Engagement By Posting Before & After Photos Of
 An Actual Patient (Remember To Follow HIPAA Best Practices!)
       Appropriate                 Not Appropriate




                                           Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
Fill in the Blank

 “Fill In The Blank” Posts Receive 9 Times More
          Comments Than Other Posts.


     Appropriate             Not Appropriate
  I Enjoy Taking my        Dr Smith Is The Best
Family To ABC Dental       Dentist In The World
 Because _________.          Because _____.




                                   Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
Add A Caption
Adding Humor To Your Posts Can Generate Fantastic
           Engagement With Clients.

     Appropriate             Not Appropriate




   Add A Caption...           Add A Caption...


                                    Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
Questions?

Art Ruiz, Jr.
Internet Marketing Consultant
Phone (719) 290-6043
Email: aruiz@reachlocal.com
www.GetMeResults.com




                                Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©

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Social Media Boot Camp

  • 1. Integrating Social Media Into Your Dental Practice. Art Ruiz, Jr. & ReachLocal, Inc. 2012 ©
  • 2. Founded In 2004 NASDAQ: RLOC 64 Offices Worldwide Over 1,500 Employees Over 450,000 Campaigns For Advertisers Over 15,000 Campaigns For Dental Clients Art Ruiz, Jr. Internet Marketing Consultant 10 Years+ Advertising Field Expert In Web Presence Optimization, Search Engine Marketing, Search Engine Optimization, & Social Media. Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 3. Overview • Previous Course Wrap Up • How To Create Your Social Media Engagement Strategy • How To Create Your Social Media Content • How To Quantify Success With Your Social Strategy • How To Grow Your Fans, Followers and Circles • How To Create A Facebook Landing Page Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 4. How To Create Your Social Media Engagement Strategy • Who is the social one? • Identify Your Practice Voice & Online Persona • Brand Consistency • Create (Borrow Permanently) a Social Media Policy For Your Practice • Create Thank You Messages, Engagement Messages, Negative Post Replies, etc. • Understand Your Target Audience & How to Best Engage with Them • “Socialize” Your Office & Staff Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 5. How To Create Your Social Media Content • What Is Your “Thing”? • Why Is My Practice Different and/or Unique? • Content Calendar (1 -2 Engagements Per Week) • Plan & Write It Out • Association Newsletters, Blogs, Websites • Staff Milestones, Birthdays & Achievements • Community Events Calendar (Fireworks) • Procedures, Products, Services & Offers • Weekly or Monthly Video Tips Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 6. How To Quantify Success with Your Social Strategy • # of Fans, Followers & YouTube Views Increasing • # Google Reviews • # Yelp Reviews • Facebook Insights Great Demographic Data & Usage Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 7. How to Grow Your Fans, Followers & Circles • Twitter • Google + • Facebook Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 8. How to Grow Your Twitter Followers • Follow vs. Being Followed (4 to 1) • Managed Software • Post to Facebook & Website • Colleagues & Peers • CDA CSDS, Associations & Groups • Twitter Directories • Search Twitter • @Retweet • Volume Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 9. How to Grow Your Google+ Circles • Create & Complete Your Google + Profile • Utilize The Friend Search Option • Follow Influencers Within The Dental Industry • Place The + Icon On Your Website, Blog, Etc. • Engage On Others Profiles • Search For People, www.RecommendedUsers.com • Reciprocate Circles • 3 To 1 Ratio For Circling & Being Circled Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 10. How to Grow Your Facebook Likes • Mobilize Your Staff, Friends & Family • “Visibilize” Within Your Office • A, B & C’s. Engage Your A’s & Some B’s • Highly Targeted Facebook Ads • Post Between 8 pm & 7 am (20% Lift) • Tuesdays, Wednesdays & Thursdays Are Best • Forget 140, You Only Have 80 Characters Or Less! • Facebook Landing Page Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 11. “Visibilize” Within Your Office Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 12. How to Grow Your Facebook Likes • Mobilize Your Staff, Friends & Family • “Visibilize” Within Your Office • A, B & C’s. Engage Your A’s & Some B’s • Highly Targeted Facebook Ads • Post Between 8 pm & 7 am (20% Lift) • Tuesdays, Wednesdays & Thursdays Are Best • Forget 140, You Only Have 80 Characters Or Less! • Facebook Landing Page Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 13. Highly Targeted Facebook Ads Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 14. How to Grow Your Facebook Likes • Mobilize Your Staff, Friends & Family • “Visibilize” Within Your Office • A, B & C’s. Engage Your A’s & Some B’s • Highly Targeted Facebook Ads • Post Between 8 pm & 7 am (20% Lift) • Tuesdays, Wednesdays & Thursdays Are Best • Forget 140, You Only Have 80 Characters Or Less! • Facebook Landing Page Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 15. How to Create a Facebook Landing Page Landing Page: • PageModo.com • Branded Graphics • Engagement Video / Picture • Call To Action • Areas Of Emphasis Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 16. How To Grow Your Facebook Likes The Power Posts • Polls & Questions • Contests • Before & After Photos • Fill In The Blanks • Add A Caption Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 17. Polls & Questions Ask Questions To Spark Dialogue - “Question” Posts Generate Comment Rates DOUBLE That Of “Non-Question” Posts. Appropriate NOT Appropriate How Many Times A You Will Loose ____ Week Do You Floss Teeth A year If You Don't Your Teeth? Floss Your Teeth. Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 18. Contests Create A Contest To Increase The Amount Of Likes To Your Practice. One Of The Quickest Ways To Generate “Fan” Referrals Is Through Contests. Appropriate Not Appropriate “Like Us” and be Help Us Get To 100 Likes Placed in a Drawing for Free Teeth Whitening for Life Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 19. Before & After Pictures Create Engagement By Posting Before & After Photos Of An Actual Patient (Remember To Follow HIPAA Best Practices!) Appropriate Not Appropriate Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 20. Fill in the Blank “Fill In The Blank” Posts Receive 9 Times More Comments Than Other Posts. Appropriate Not Appropriate I Enjoy Taking my Dr Smith Is The Best Family To ABC Dental Dentist In The World Because _________. Because _____. Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 21. Add A Caption Adding Humor To Your Posts Can Generate Fantastic Engagement With Clients. Appropriate Not Appropriate Add A Caption... Add A Caption... Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©
  • 22. Questions? Art Ruiz, Jr. Internet Marketing Consultant Phone (719) 290-6043 Email: aruiz@reachlocal.com www.GetMeResults.com Art Ruiz, Jr. & ReachLocal, Inc. 2011 ©