1. Arnaud Martinez
43 yrs, French
Married
Mobile phone: +852 98 60 10 80
E Mail: arnaud.martinez@gmail.com
Technical Director, Operations Director, COO
Summary
Career Achievements
Personal Characteristics & Goals
 20 Years – Asia & Middle East Experience in achieving outstanding revenue and increasing profitability, business
growth objectives within start-up, turnaround, and rapid change environments. Extensive experience in progressive
responsibilities for achieving targets in Utilities Project.
 Construction and operation (Combined Heat & Power plant with biomass/gas & coal, District heating & cooling
Network and plant, Sewage treatment Plant)
 Operations/Facilities Management of mixed use developments such as Large Shopping Malls, Universities, High End
Luxury Hotels as well Utilities Plants with High level expertise in Facilities Operations, Project Management & Energy
Management
 Proven track record in successful completion and efficiently managing projects in the Gulf region & Asia, in reducing
energy up to 30%, Providing for 55 millions USD TO of high standards Facilities Management Operation with 1,800
staff and delivering large scale new Utilities Plants for 210 Million USD Capex.
 Country Director for UAE - responsible for Annual Sales in Excess of 200 Million AED (55 Million USD)
 Achieved year after year revenue growth of + 17%
 Managed 1,800 staff from Senior Managers to Technicians
 Drove Successful implementation for ISO Certifications 9000, 14001, 18001, 50001
 Project Management – construction of 2 Utilities Plant including District Cooling (50,000TR & 30,000TR capacity) and
Sewerage Treatment for Bahrain Bay and Al Areen Development in Bahrain worth 210 Million USD
 Energy management with Successful reduction on Utilities consumptions with High Return on Capex in less than 3
years for large Shopping Malls, Hotels, Airport with for example yearly savings of 8.1 MAED for Mall of Emirates and
Deira City Centre, 1.2 MAED for Dubai Pullman Hotel, Ibis & Novotel Deira, 1,3 MAED for Bahrain City Centre Mall, 30
MAED for Dubai International Airport.
 Setup and launched Operational tool to increase efficiency on service delivery, productivity of the staff and live
transparent reporting to our clients such as:
 “eSight” for the (DESC) Dalkia Energy Saving centre to Monitor and Save Energy,
 “Concept” from FSI for CAFM to manage Preventive maintenance, corrective and helpdesk,
 GPS tracking system to track a fleet of 150 vehicles “High Tech Solutions”
 A Self Motivated , hands on director, Customer Driven, with exceptional People Management & Communication
Skills able to drive dramatic increases in Performance & Achievement of Budgets & Objectives through a
Performance driven ability, Team environment
 Customer Centric – development of new customer service Strategy for Internal & External Customer service to
achieve highest market standard in sector Such as “Help Desk online” Live progress reporting on complains
management, “Energy Savings Centre” Live utilities consumption reporting, showing effectiveness of the
implemented savings
 5 Year Plan – To work for a world leading Asset owner or Properties Manager Outside Europe, Continuing to Play a
Key role in the development of New Assets and driving Substantial Cost Savings in Utilities and Operations in Existing
emerging overseas Portfolios

2. Skills/Qualifications: District heating and cooling production, Combined Heat and Power, CHP (Combined Heat and
power), cogeneration, Building and MEP Expert Recognized, Energy reduction, Developing Budgets, Coaching, Supervision,
Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self-
Development, Planning, Performance Management, Inventory Control, Verbal Communication
PROFESSIONAL EXPERIENCE
Since 07/1996 VEOLIA Group
Since 04/2015 Energy Technical Director (Veolia Asia)
 Take part in audits before any District Heating/Cooling Networks, Biomass or cogeneration
acquisition. Analyses and confirms technical viability for Veolia to continue with projects and
presentation to the Investment Committee.
 Assess current operations and propose actions to be implemented (CAPEX, OPEX,
Optimization and Savings) in line with performance objectives.
 Develop and implement performance indicators for energy management.
 Analyse, confirm and explain energy consumption by Projects/Subsidiaries
 Review and approve engineering done by third party (institute, supplier, engineering
company, etc...)
 Support BU with high level technical expertise
 Develop trainings
 Cover all countries of Veolia Asia (China, Korea, Japan, Taiwan, Singapore, Hong Kong, India,
Indonesia)
Key Experience: Technical Expertise, Technico-financial studies, Project optimization, Project preparation
for investment committee/board
10/2013-03/2016 Director Technical & Sustainable Development ME (MAF Dalkia Middle East)
 Leading 3 Divisions: Energy, Technical, Projects
 Launched new energy management business models Including ESCO Projects with successful
projects:
 Implementation of Energy Conservation measures for cost reduction up to 30% (Capex, Opex,
Payback, life cycle cost) with high return on Capex less than 3 years:
o 8.1 Million AED electricity saved over 1 year in Mall of Emirates and Deira City Centre
o 1.2 Million AED saved on utilities over 1 year in Pullman, Ibis & Novotel Deira
o 1,3 Million AED water saved Bahrain City Centre over a year)
o 30 Million AED identified savings on utilities for Dubai International Airport
 Implementation of the MAF Dalkia Energy Saving Centre ME which is a centralized monitoring
centre of utilities consumption and KPIs with integrated engineering systems and BMS
 Business Development for energy management, 1
st
ESCO Accreditation, consultancy and
asset condition audit
 Technical assistance for design review (Malls, hotels and offices), value engineering or
commissioning problem solving, handover
 Risk assessment review and mitigation
 Providing Advises on the management of projects such as contractual, implementation and
operation
Key Experience: Energy and operations cost reduction, Business Process Engineering, 1
st
ESCO
accreditation, ESCO Contract Negotiation, Project Management, Policies & Procedure Development,
Finance, Budgeting & cost management, setting up centralized tools such as MAF Dalkia Energy Savings
Centre ME

3. 05/2010-10/2013 Director UAE (MAF Dalkia Middle East)
 Delivered year after year revenue growth of 17% and increased client portfolio reaching 200
million AED
 Lead management team in identifying and correcting critical problems (more than 1,800
employees)
 Reducing accidents and increasing HSEQ awareness
 Reduced and streamlined overhead and indirect expenses,
 Strengthened gross margins,
 Managed Business Development team
 Implementation of a procurement department
 Successful implementation ISO certifications ISO9000, 14001, 18001, 50001
 Implementation of financial, HR and operating reporting system
 Setup of Operational tools to increase efficiency on service delivery, staff productivity and live
transparent reporting to our clients such as:
o “eSight” for the Dalkia Energy saving centre to monitor and save energy,
o “Concept” from FSI for CAFM for Preventive maintenance, corrective and helpdesk,
o GPS tracking system to track a fleet of 150 vehicles “High Tech Solutions”
Key Experience: Revenue enhancement, Business Process Engineering, Strategic planning, Contract
Negotiation, Organizational change, Matrix management, Project Management, Policies & Procedure
Development, Finance, Budgeting & cost management
04/2010-05/2011 Director Bahrain, Oman, Qatar (MAF Dalkia Middle East)
 Re-established financial control, leading company from non profit to strong sustained bottom
line profitability in just 1 year
 Grew revenues by 30%
 Merged the FM operations between Dalkia Bahrain and MAF Dalkia Bahrain
 Led management team in identifying and correcting critical problems
 Implementation of Standard Operating procedures
 Overhauled and improved overhead processes and systems,
 Implementation of financial, HR and operating reporting system
03/2007-04/2010 Technical Director (Dalkia Bahrain)
 Project Management for the construction of Utilities Plant including District Cooling
(50,000TR & 30,000TR) , Sewerage Treatment Plant and Reverse Osmosis Plant) for Bahrain
Bay Development worth US $ 150 Million and Al Areen Development worth US$ 60 Million.
 Directing, reviewing, and approving project design and changes and ensuring projects are
delivered on time within the approved budget and quality
 Concept design and Tender preparation
 Development of technical specifications
 Preparation, review and negotiation of contracts such as consultant, EPC, Supervision using
FIDIC and Others contract models
 Ensure developments in the projects in order to reach optimal level of efficiency,
productivity and profitability
 Cash flow preparation and follow up
 Conduct client project meetings to maintain good Customer relations
 Improve prospect of Commercial development on new and existing contracts
 Responsible of the Facilities Management Operation for Dalkia Bahrain
Key Experience: Project Management, budget and profit management, Liaison with governmental
authorities, Design and specifications review and tender preparation.

4. 01/2005-02/2007 Operations Director (MAF Dalkia Middle East)
 Preparing budgets, bids, and contracts, directing the negotiation of research contracts, in
addition, developing and implementing policies, standards and procedures
 Budget planning for Sector and managing overall Operations and Facilities Management
department
 Make analysis and prepare targets for Managers
 Recruiting employees, assigning, directing, and evaluating their work, and overseeing the
development and maintenance of staff competence
 Ensure developments in operations in order to reach optimal level of efficiency, productivity
and profitability
 Represent company in project meetings; assist in labor negotiations/strategy meetings, etc
 Conduct client operation meetings to maintain good Customer relations
 Improve prospect of Commercial development on existing contracts
 Analyzing technology, resource needs, and market demand, to plan and assess the feasibility
of projects
 Implementation of quality operation procedures therefore achieving the ISO 9000:2000
(certification December 06)
Key Experience: Operation, budget and profit management (70 Million AED turnover), 300 staff
managed. The operation scope was related to large shopping Malls such as Mall Of Emirates, Deira City
Centre, Sharjah City Centre, Ajman City Centre, City Bank UAE, Dubai Tourism and Commerce Marketing,
Sofitel, Kempiski, Ski Dubai, etc with more than 1,500,000 sqm managed.
10/2002-12/2005 Technical Director (MAF Dalkia Middle East)
 Provide support to Operations and Commercial departments
 Make technical audits and expertises, drafting of reports,
 Analyse project feasibility, design and validation
 Perform energy audit and optimisation with warranty on the targets
 Carry out operation and renewal cost studies with life cycle cost approach
 Business plan preparation
 Set up of the computerized maintenance management system and also arrange a Helpdesk
for the company
 Create staff training plan and organisation
 Set up of Key Performance indicators for operation and following
 Conducting interviews of Technical Candidate for vacancies both locally and abroad
 Upgrade of Building Management System design
Key Experience: Expertise, audits and search for optimisation and productivity of operation costs and
existing installations, setup of operation tools with appropriate organisation, commercial and technical
negotiations and continuous improvement in projects such as large shopping Malls, 5 stars hotels, offices
and residential buildings.
05/2000-09/2002 International Project Manager Dalkia (Project above 5 Million AED)
 Technical audit of installation for utilities such as compressed air, chilled water… and
preparation of technical solutions for improvement,
 Energy and technical survey or fistrict heating network such as Poznan and gorzow in Poland,
Tallinn in Estonia and Jelgava in Latvia
 Project design, study of building operation costs (energy and maintenance) and business plan
for industrial sites such as Rhodia, Danone, Essilor, shopping malls and hotels
 Provide Technical support for sub division of Dalkia in the world

5. Key Experience: Audits and Explore optimisation of existing installations, ensure that the client's or
company's requirements are met, the project is completed on time and within budget
10/1999-04/2000 Project Manager Dalkia La Defense Paris (Trigeneration project)
05/1997-04/2000 Operation Manager (Head of Sector), Dalkia Paris agency
07/1996-04/1997 Operation Supervisor, Dalkia Paris agency
09/1994-06/1995 Design and fabrication of liquid chiller controlled by SCADA
EDUCATION :
07/2009 International Management training Diploma (6 months)
04/2000 Engineering diploma from CNAM in energies and HVAC (highly recommended)
07/1996 Diplôme supérieur en froid industriel et genie climatique from IFFI
07/1995 BTS diploma in HVAC and refrigeration Technical Equipments
07/1993 BAC F3 Electro technical
07/1991 BEP HVAC diploma
07/1989 BEPC Diploma
OTHER:
Computer skills: high proficient Microsoft Office
Leisure: reading, music, digital photography, travelling
Languages: French, English
Business Trips: Poland, Latvia, Estonia, Morocco, Egypt, Switzerland, Germany, United Arab Emirates, South Korea, Spain,
Oman, Saudi Arabia, Malaysia, Singapore, India, Philippine, Bahrain, Sri Lanka, Malta, United states, Malta, Vietnam,
Cambodia, Thailand, Indonesia, China, Qatar, Turkey, Lebanon, Portugal, Sweden, Italy, Japan, UK, USA