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An independent licensee of the Blue Cross and Blue Shield Association. U7430b, 2/11
BCBSNC’s Healthcare Provider
and Network Management
Integration Architecture for a
Changing Market
AEC-5560
Arman Atashi
Senior Enterprise Solutions Architect
Blue Cross Blue Shield of North Carolina
 Current State
 Future State
 Architecture Models
 Architecture Vision
 Integration Architecture
 Message Model
 Runtime Model
 Deployment Model
 Q&A
 From Architecture Vision to Reality
Agenda
2
Current State
“Establishing a Software
Architecture Vision is not
necessarily Implementing a
Software Architecture.”
+ Applications and interfaces are built independently
+ Standalone projects deliver data limited to specific function
Business Challenges
4
The Result
+ Complexity has been building over time
+ Systems need to interact and integrate for decision making
Complex IT Landscape with
Dispersed Data across
Disparate Systems
The Result
IT Silos in the Enterprise with
Bunch of Provider Data
Managed within Multiple
Systems
+ Provider Data Integration
▪ Inflexible
▪ Reactive
▪ Manual
▪ Batch
Business Challenges
5
Limited Visibility in
Systems Interactions
Hinders Agility and
Productivity
+ Consumers of Provider Information Entity within BCBSNC
Provider Information Usage
6
Future State
+ Business Architecture
▪ Enterprise Capabilities
▪ Collaborations & Interactions
▪ Process and Information Flows
Architecture Models
8
+ Logical Architecture
▪ Business Services
▪ Components & Interfaces
▪ Messages & Data
+ Technology Specification
▪ Software & Hardware Platforms
▪ Portals & Web Services
▪ Database and XML Schemas
BusinessConcerns
Refinement
+ Capabilities
Architecture Models - Business Architecture
9
+ Context Diagram
Architecture Models - Business Architecture
10
Architecture Models - Business Architecture
11
+ Establish a single Provider Information System of Record responsible for
creating and maintaining the Provider Information Entity
+ Service Architecture
Architecture Models - Logical Architecture
12
+ Service Architecture
Architecture Models - Logical Architecture
13
Architecture Models - Technology Specification
14
Web Applications & Portals
Workflows & Services
Enterprise Service Bus (ESB)
Message
Composition
Rules & Events
Routing &
Mediation
Adapters
Infrastructure
Message Server
Database
Server
Application
Server
Directory
Server & SSO
Architecture Vision - Implementation Principles
15
+ Provider Data Integration
▪ Flexible
▪ Proactive
▪ Event Based
▪ Right Time
Clear and Recognizable
Systems Interactions
Improves Productivity
and Value of the
Provider Information
+ Information as a Service
+ SOA: Decouple systems and applications from each other (code,
data, and communication) while allowing them to communicate
with each other in a consistent way
Architecture Vision - Implementation Principles
16
System A
Private Code & Processes
System B
Private Code & Processes
Contract
Shared Code & Processes
Interoperable
Protocol
Interface
Interface
Interface
Interface
Interoperable
Protocol
+ Canonical Message: Use message-specific common data in
canonical format expressed in XML to mediate data exchanges
between systems
Architecture Vision - Implementation Principles
17
Enterprise Service Bus
Adapter Adapter
System A
System CSystem B
Adapter
+ Cloud Analytics: Enhance Provider Self-Service Strategy by
including Cloud Analytics to help Providers to have insights in
patient health and get answers in real-times
Architecture Vision - Implementation Principles
18
BCBSNC
Provider Portal
Cloud
Analytics
Healthcare
Provider
Episode
Bundling
Risks Adjustment
and Scoring
Implantable Device
Management
Others
+ Safeguard Access to Applications/Services: Establish policies
for user access privileges and allow access to cross domain web
based applications using SAML for web browser Single Sign-On
Architecture Vision - Implementation Principles
19
BCBSNC
Portals
Workforce
User
Site 1
Non-Workforce
User
Site 2
Private
Cloud A
Site n
Public
Cloud
Site A Site Z
Private
Cloud Z
SAML SSO
Architecture Vision - Information Exchange
20
+ Three key technology layers participate in the exchange of
information:
+ Vendor Integration Layer: This layer includes the components that provide
information exchange via IBM Managed File Transfer as SDE (Secure Data
Exchange), SAML SSO using IBM WebSEAL and TFIM, and Web Services
for real-time integration
+ Enterprise Integration Layer: The components at this layer implement
BCBSNC Enterprise Service Integration Framework together with IBM
WebSphere Message Broker as the Enterprise Service Bus
+ Information Layer: The components managing data sources (provide data to
other systems and programs) such as Databases, Web Services, and Files
(XML, CVS, etc.) or deliver data to end users such as web browsers
Architecture Vision - Reference Architecture
21
Architecture Vision - Logical Architecture
22
Integration Architecture
+ Canonical Message Model (CMM) represents the
standardized format used for exchanging BCBSNC Provider
business information on an Enterprise Service Bus (ESB)
+ XML schemas are used to represent the message definitions
and types
+ CMM XML XSDs are based on and derived from
McKesson’s Network Performance Management (NPM)
Standard Outbound XML (PSOX) XSDs
+ CMM is also the foundation for describing the functionality
provided by BCBSNC Provider Web Services used in
Services Definition Language (WSDL) schemas
Message Model
24
+ CMM specification consists of the following:
▪ Structure and names of the data types and format
▪ Rules governing data composition/aggregation and the
allowable values, expressed in XSDs
▪ Business terms definitions of the types (Data Dictionary)
▪ A set of messages each including defined elements, types, and
attributes to provide a specific business context
– Provider Message, a coarse-grained message reflecting BCBSNC
provider business context
– Practitioner Message, a coarse-grained message reflecting
BCBNSC practitioner business context
– Additional fine-grained messages will be defined/constructed to
provide desired capabilities in the future
Message Model
25
+ IBM RSA (Rational Software Architect) is extensively used in
the construction and maintenance of CMM
▪ PSOX to CMM mapping
▪ CMM XSD-to-UML round trip transformation
▪ PSOX to CMM Transformation using XSLT & STX transformation Style
Sheets
Message Model - Message Transformation
26
NPM
PSOX
XML
NPM
PIMS
NPM
PSOX
File
Single
CMM
XML
XSLT Processor WMB XSLT
Processor
MQ
Full
CMM
XML
RSA XSLT
Processor
Full
CMM
XML
STX Processor
Message Model - Provider Message
27
Message Model - Practitioner Message
28
Message Model - Provider/Practitioner Identifier
29
Runtime Model
30
Runtime Model
31
PIMS Adapter Overview
MFT from
Database
Server to
WMB server
Database Server
PSOX XSL
Transformation
RunSplit.sh
PSOX
Document
PSOX Feed
RunPSOX.sh
PSOX Provider
Documents
PIMS
Provider
Adapter
CMM Provider
Messages
PSOX Provider
Documents
Copy from
staging to
processing area
Message Broker Server
Copy
for MFT
Runtime Model
32
PIMS Adapter Overview
MFT from
Database
Server to
WMB server
Database Server
PSOX XSL
Transformation
RunSplit.sh
PSOX
Document
PSOX Feed
RunPSOX.sh
PSOX Practitioner
Documents
PIMS
Practitioner
Adapter
CMM Practitioner
Messages
PSOX Practitioner
Documents
Copy from
staging to
processing area
Message Broker Server
Copy
for MFT
Runtime Model
33
Deployment Model- Reference Model
34
Q&A
From Architecture Vision
to Reality
“Establishing a Software
Architecture Vision is not
necessarily Implementing a
Software Architecture.”
Architecture Vision - Implementation Principles
37
Information as a Service
Service Oriented Architecture
Canonical Message
Cloud Analytics
Safeguard Access
Architecture Vision - Reference Architecture
38
Architecture Reality – [Information As a Service + SOA + CMM]
39
Architecture Reality - [Cloud Analytics + Safeguard Access]
40
Pulse8 is the cutting-edge healthcare analytics
and technology company that delivers an
unprecedented view into risk adjustment enabling
health plans to achieve the highest financial
impact in the Commercial Health Exchanges,
Medicare Advantage and Medicaid markets.
www.Pulse8.com
Aver is an end to end solution for bundled
payment design, analytics, and payment reform
processes for gain sharing and pay for
performance. The software includes analytics
around chronic, inpatient-procedural, inpatient-
medical and outpatient episodes.
www.averinformatics.com
IPG PathFinder 360™ analytic toolkit and
consultative solution by IPG, the provider
of Device Benefit Management™ solutions,
delivers never before seen transparency in
creating informed consumers and
improving quality and cost of healthcare for
surgical procedures.
www.IPG.com
Thank You
Your Feedback is Important!
Access the InterConnect 2015 Conference
CONNECT Attendee Portal to complete your
session surveys from your smartphone,
laptop or conference kiosk.

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InterConnect2015_BCBSNC_Healthcare Provider Network Management Integration Architecture

  • 1. An independent licensee of the Blue Cross and Blue Shield Association. U7430b, 2/11 BCBSNC’s Healthcare Provider and Network Management Integration Architecture for a Changing Market AEC-5560 Arman Atashi Senior Enterprise Solutions Architect Blue Cross Blue Shield of North Carolina
  • 2.  Current State  Future State  Architecture Models  Architecture Vision  Integration Architecture  Message Model  Runtime Model  Deployment Model  Q&A  From Architecture Vision to Reality Agenda 2
  • 3. Current State “Establishing a Software Architecture Vision is not necessarily Implementing a Software Architecture.”
  • 4. + Applications and interfaces are built independently + Standalone projects deliver data limited to specific function Business Challenges 4 The Result + Complexity has been building over time + Systems need to interact and integrate for decision making Complex IT Landscape with Dispersed Data across Disparate Systems The Result IT Silos in the Enterprise with Bunch of Provider Data Managed within Multiple Systems
  • 5. + Provider Data Integration ▪ Inflexible ▪ Reactive ▪ Manual ▪ Batch Business Challenges 5 Limited Visibility in Systems Interactions Hinders Agility and Productivity
  • 6. + Consumers of Provider Information Entity within BCBSNC Provider Information Usage 6
  • 8. + Business Architecture ▪ Enterprise Capabilities ▪ Collaborations & Interactions ▪ Process and Information Flows Architecture Models 8 + Logical Architecture ▪ Business Services ▪ Components & Interfaces ▪ Messages & Data + Technology Specification ▪ Software & Hardware Platforms ▪ Portals & Web Services ▪ Database and XML Schemas BusinessConcerns Refinement
  • 9. + Capabilities Architecture Models - Business Architecture 9
  • 10. + Context Diagram Architecture Models - Business Architecture 10
  • 11. Architecture Models - Business Architecture 11 + Establish a single Provider Information System of Record responsible for creating and maintaining the Provider Information Entity
  • 12. + Service Architecture Architecture Models - Logical Architecture 12
  • 13. + Service Architecture Architecture Models - Logical Architecture 13
  • 14. Architecture Models - Technology Specification 14 Web Applications & Portals Workflows & Services Enterprise Service Bus (ESB) Message Composition Rules & Events Routing & Mediation Adapters Infrastructure Message Server Database Server Application Server Directory Server & SSO
  • 15. Architecture Vision - Implementation Principles 15 + Provider Data Integration ▪ Flexible ▪ Proactive ▪ Event Based ▪ Right Time Clear and Recognizable Systems Interactions Improves Productivity and Value of the Provider Information + Information as a Service
  • 16. + SOA: Decouple systems and applications from each other (code, data, and communication) while allowing them to communicate with each other in a consistent way Architecture Vision - Implementation Principles 16 System A Private Code & Processes System B Private Code & Processes Contract Shared Code & Processes Interoperable Protocol Interface Interface Interface Interface Interoperable Protocol
  • 17. + Canonical Message: Use message-specific common data in canonical format expressed in XML to mediate data exchanges between systems Architecture Vision - Implementation Principles 17 Enterprise Service Bus Adapter Adapter System A System CSystem B Adapter
  • 18. + Cloud Analytics: Enhance Provider Self-Service Strategy by including Cloud Analytics to help Providers to have insights in patient health and get answers in real-times Architecture Vision - Implementation Principles 18 BCBSNC Provider Portal Cloud Analytics Healthcare Provider Episode Bundling Risks Adjustment and Scoring Implantable Device Management Others
  • 19. + Safeguard Access to Applications/Services: Establish policies for user access privileges and allow access to cross domain web based applications using SAML for web browser Single Sign-On Architecture Vision - Implementation Principles 19 BCBSNC Portals Workforce User Site 1 Non-Workforce User Site 2 Private Cloud A Site n Public Cloud Site A Site Z Private Cloud Z SAML SSO
  • 20. Architecture Vision - Information Exchange 20 + Three key technology layers participate in the exchange of information: + Vendor Integration Layer: This layer includes the components that provide information exchange via IBM Managed File Transfer as SDE (Secure Data Exchange), SAML SSO using IBM WebSEAL and TFIM, and Web Services for real-time integration + Enterprise Integration Layer: The components at this layer implement BCBSNC Enterprise Service Integration Framework together with IBM WebSphere Message Broker as the Enterprise Service Bus + Information Layer: The components managing data sources (provide data to other systems and programs) such as Databases, Web Services, and Files (XML, CVS, etc.) or deliver data to end users such as web browsers
  • 21. Architecture Vision - Reference Architecture 21
  • 22. Architecture Vision - Logical Architecture 22
  • 24. + Canonical Message Model (CMM) represents the standardized format used for exchanging BCBSNC Provider business information on an Enterprise Service Bus (ESB) + XML schemas are used to represent the message definitions and types + CMM XML XSDs are based on and derived from McKesson’s Network Performance Management (NPM) Standard Outbound XML (PSOX) XSDs + CMM is also the foundation for describing the functionality provided by BCBSNC Provider Web Services used in Services Definition Language (WSDL) schemas Message Model 24
  • 25. + CMM specification consists of the following: ▪ Structure and names of the data types and format ▪ Rules governing data composition/aggregation and the allowable values, expressed in XSDs ▪ Business terms definitions of the types (Data Dictionary) ▪ A set of messages each including defined elements, types, and attributes to provide a specific business context – Provider Message, a coarse-grained message reflecting BCBSNC provider business context – Practitioner Message, a coarse-grained message reflecting BCBNSC practitioner business context – Additional fine-grained messages will be defined/constructed to provide desired capabilities in the future Message Model 25
  • 26. + IBM RSA (Rational Software Architect) is extensively used in the construction and maintenance of CMM ▪ PSOX to CMM mapping ▪ CMM XSD-to-UML round trip transformation ▪ PSOX to CMM Transformation using XSLT & STX transformation Style Sheets Message Model - Message Transformation 26 NPM PSOX XML NPM PIMS NPM PSOX File Single CMM XML XSLT Processor WMB XSLT Processor MQ Full CMM XML RSA XSLT Processor Full CMM XML STX Processor
  • 27. Message Model - Provider Message 27
  • 28. Message Model - Practitioner Message 28
  • 29. Message Model - Provider/Practitioner Identifier 29
  • 31. Runtime Model 31 PIMS Adapter Overview MFT from Database Server to WMB server Database Server PSOX XSL Transformation RunSplit.sh PSOX Document PSOX Feed RunPSOX.sh PSOX Provider Documents PIMS Provider Adapter CMM Provider Messages PSOX Provider Documents Copy from staging to processing area Message Broker Server Copy for MFT
  • 32. Runtime Model 32 PIMS Adapter Overview MFT from Database Server to WMB server Database Server PSOX XSL Transformation RunSplit.sh PSOX Document PSOX Feed RunPSOX.sh PSOX Practitioner Documents PIMS Practitioner Adapter CMM Practitioner Messages PSOX Practitioner Documents Copy from staging to processing area Message Broker Server Copy for MFT
  • 35. Q&A
  • 36. From Architecture Vision to Reality “Establishing a Software Architecture Vision is not necessarily Implementing a Software Architecture.”
  • 37. Architecture Vision - Implementation Principles 37 Information as a Service Service Oriented Architecture Canonical Message Cloud Analytics Safeguard Access
  • 38. Architecture Vision - Reference Architecture 38
  • 39. Architecture Reality – [Information As a Service + SOA + CMM] 39
  • 40. Architecture Reality - [Cloud Analytics + Safeguard Access] 40 Pulse8 is the cutting-edge healthcare analytics and technology company that delivers an unprecedented view into risk adjustment enabling health plans to achieve the highest financial impact in the Commercial Health Exchanges, Medicare Advantage and Medicaid markets. www.Pulse8.com Aver is an end to end solution for bundled payment design, analytics, and payment reform processes for gain sharing and pay for performance. The software includes analytics around chronic, inpatient-procedural, inpatient- medical and outpatient episodes. www.averinformatics.com IPG PathFinder 360™ analytic toolkit and consultative solution by IPG, the provider of Device Benefit Management™ solutions, delivers never before seen transparency in creating informed consumers and improving quality and cost of healthcare for surgical procedures. www.IPG.com
  • 41. Thank You Your Feedback is Important! Access the InterConnect 2015 Conference CONNECT Attendee Portal to complete your session surveys from your smartphone, laptop or conference kiosk.