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obtaining
buy in for 2.0
deployment:
a CPA Australia
case study
Zaana Howard | Swinburne University
                                                                      20 by Bright Tal
                                      http://www.flickr.com/photos/bright/113694992/
overview

                             Lighting up the dock 2 by gnackgnackgnack
           http://www.flickr.com/photos/gnackgnackgnack/3356837985/
case
CPA Australia
129 000+ members
450 employees
16 offices
11 countries                                   Brooklyn by joe holmes
                   http://www.flickr.com/photos/joeholmes/107835324/
case
knowledge exchange team

                          CEO




               Member
            Knowledge



             Knowledge
             Sharing &
             Publishing


                        Digital
                    Communications
                     & Publishing



                                Knowledge
                                Exchange
what is buy in?
a commitment to
achieving a shared goal
                                                   empty goal by keylosa
                          http://www.flickr.com/photos/keylosa/184606430/
buy in is about
communication, engagement
and relationship building




                        snail love | when you can’t say it show it by Adam Foster | Codefor
                                     http://www.flickr.com/photos/paperpariah/3589690234/
…with 2.0 its also about
education and role modelling




                                     Teaching the youngster to feed by foxypar4
                               http://www.flickr.com/photos/foxypar4/511910343/
buy in has two levels
to allow
to do




                                                              two by Amir K.
                        http://www.flickr.com/photos/childofwar/3874149070/
who do you
need buy in
from? why?
target them
                                         Target by bitmask
              http://www.flickr.com/photos/hvc/2682679414/
buy in
principles

                          Red five is alive! By zawtowers
   http://www.flickr.com/photos/zawtowers/3423568989/
#1 know what you’re doing and why
                                 Saint Patrick’s Day matches by Bob.Fornal
                            http://www.flickr.com/photos/fornal/424716302/
POST
framework




            C. Li & J. Bernoff 2008
#2 evidence. where does it LIE?
(Literature | Industry | Experience)
                                                          Picture project by House of Sims
                                   http://www.flickr.com/photos/houseofsims/4564845432/
#3 pitch to
each audience
                              Greenfinch singing – Carduelis chloris by Rob.Baldwin
                http://www.flickr.com/photos/robbaldwin-photography/4206105020/
stratified systems theory
Levels of   Vision         Typical role                                     Level of response
work
VI          10-20 yrs      Mulitnational CEOs, regulators,                  Global
                           government ministers, futurists                  transformation

V           5-10 yrs       CEO, CFO, Board, Heads of major                  Transformational
                           business units, Presidents
IV          2-5 yrs        General Manager, COO, direct reports to          Breakthrough
                           CEO, department managers

III         1-2 yrs        Senior professionals, unit managers,             Predictive and
                           project managers                                 systematic
II          3-12 mths      First line supervisors, team leaders             Diagnostic and
                                                                            situational
I           up to 3 mths   Front line employee, tradesperson, admin,        Procedural
                           PA, data entry


                                                                       Adapted from MVC Associates International, 2005 & Jaques 1996.
exercise
your pitch




           Leo sings along with Justin Bieber at last night’s
                Much Music Awards by DuckLover Bonnie
   http://www.flickr.com/photos/bonniesducks/4719231324/
#4 respect the channels of your organisation




                                                              Skittles vodka by cabbit
                                     http://www.flickr.com/photos/cabbit/4727168015/
#5 buy in is not
a one off event




                                  OMG MACRO! [p52 w1] by Don Solo
                   http://www.flickr.com/photos/donsolo/2243154949/
summation
3c’s = clarity + conversation + care




                                      27th April 2008 / Day 118 (483) by Mrs Magic
                              http://www.flickr.com/photos/mrsmagic/2446062461/
Who knows what you’ll find when you ask questions by [F]oxymoron
             http://www.flickr.com/photos/f-oxymoron/5005146417/
contact
@zaana
zaanahoward@gmail.com
zaanahoward.com

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Obtaining Buy-In for 2.0 Deployment: A CPA Australia Case Study

  • 1. obtaining buy in for 2.0 deployment: a CPA Australia case study Zaana Howard | Swinburne University 20 by Bright Tal http://www.flickr.com/photos/bright/113694992/
  • 2. overview Lighting up the dock 2 by gnackgnackgnack http://www.flickr.com/photos/gnackgnackgnack/3356837985/
  • 3. case CPA Australia 129 000+ members 450 employees 16 offices 11 countries Brooklyn by joe holmes http://www.flickr.com/photos/joeholmes/107835324/
  • 4. case knowledge exchange team CEO Member Knowledge Knowledge Sharing & Publishing Digital Communications & Publishing Knowledge Exchange
  • 5. what is buy in? a commitment to achieving a shared goal empty goal by keylosa http://www.flickr.com/photos/keylosa/184606430/
  • 6. buy in is about communication, engagement and relationship building snail love | when you can’t say it show it by Adam Foster | Codefor http://www.flickr.com/photos/paperpariah/3589690234/
  • 7. …with 2.0 its also about education and role modelling Teaching the youngster to feed by foxypar4 http://www.flickr.com/photos/foxypar4/511910343/
  • 8. buy in has two levels to allow to do two by Amir K. http://www.flickr.com/photos/childofwar/3874149070/
  • 9. who do you need buy in from? why? target them Target by bitmask http://www.flickr.com/photos/hvc/2682679414/
  • 10. buy in principles Red five is alive! By zawtowers http://www.flickr.com/photos/zawtowers/3423568989/
  • 11. #1 know what you’re doing and why Saint Patrick’s Day matches by Bob.Fornal http://www.flickr.com/photos/fornal/424716302/
  • 12. POST framework C. Li & J. Bernoff 2008
  • 13. #2 evidence. where does it LIE? (Literature | Industry | Experience) Picture project by House of Sims http://www.flickr.com/photos/houseofsims/4564845432/
  • 14. #3 pitch to each audience Greenfinch singing – Carduelis chloris by Rob.Baldwin http://www.flickr.com/photos/robbaldwin-photography/4206105020/
  • 15. stratified systems theory Levels of Vision Typical role Level of response work VI 10-20 yrs Mulitnational CEOs, regulators, Global government ministers, futurists transformation V 5-10 yrs CEO, CFO, Board, Heads of major Transformational business units, Presidents IV 2-5 yrs General Manager, COO, direct reports to Breakthrough CEO, department managers III 1-2 yrs Senior professionals, unit managers, Predictive and project managers systematic II 3-12 mths First line supervisors, team leaders Diagnostic and situational I up to 3 mths Front line employee, tradesperson, admin, Procedural PA, data entry Adapted from MVC Associates International, 2005 & Jaques 1996.
  • 16. exercise your pitch Leo sings along with Justin Bieber at last night’s Much Music Awards by DuckLover Bonnie http://www.flickr.com/photos/bonniesducks/4719231324/
  • 17. #4 respect the channels of your organisation Skittles vodka by cabbit http://www.flickr.com/photos/cabbit/4727168015/
  • 18. #5 buy in is not a one off event OMG MACRO! [p52 w1] by Don Solo http://www.flickr.com/photos/donsolo/2243154949/
  • 19. summation 3c’s = clarity + conversation + care 27th April 2008 / Day 118 (483) by Mrs Magic http://www.flickr.com/photos/mrsmagic/2446062461/
  • 20. Who knows what you’ll find when you ask questions by [F]oxymoron http://www.flickr.com/photos/f-oxymoron/5005146417/