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Building the Foundation for Growth
Driving End-to-End Procurement Excellence
by Integrating SAP and Ariba
INVISTA’s Journey
Val Blanks
BPT Procurement Lead
INVISTA
2
In this session we will…
Introduce you to INVISTA, Koch Industries and our
MBM® guiding principles
Describe the operational situation that led us to launch
our BPT program to transform our technology platform
Outline the strategic deployment plan with related
implications for our Ariba deployment
Discuss the nuances of simultaneously deploying Ariba
and traditional SAP capabilities from a program
management perspective
Discuss our design for the optimal technical solution for
INVISTA’s Ariba and SAP Platform
Introduce you to INVISTA, Koch Industries
and our MBM® guiding principles
4
INVISTA Overview
INVISTA: one of the world’s largest integrated producers of polymers
and fibers
• Primarily nylon, spandex and polyester applications
Acquired INVISTA from DuPont in 2004 and combined it with KoSa
• History of innovation and market leadership
• Enriching daily life: clothing, swimwear, carpet,
luggage, automobile parts, airbags and more
Owns or licenses more than 1,000 patent families
Approximately 10,000 employees in more than
20 countries
www.INVISTA.com and www.INVISTACareers.com
5
INVISTA global brand portfolio
6
INVISTA’s Businesses
 Nylon 6,6:
adipic acid, HMD, ADN,
polymer
 Spandex intermediates
and specialty materials:
BDO, THF,
TERATHANE® PTMEG,
FLEXISOLV® solvent
solutions, Terate®
polyols, DYTEK® amines,
C12™ products,
POLYSHIELD® barrier
resin
 Process technology
licenses for polyester,
nylon and spandex
value chains
 Nylon 6,6 airbag fiber
and sewing threads
 Nylon 6,6: engineering
polymers
 Nylon carpet fiber
(STAINMASTER® carpet,
ANTRON® carpet fiber)
 Nylon and polyester
fibers for outdoor,
workwear, and military
products (CORDURA®
fabric)
 Polyester and nylon
bedding products
(DACRON® fiberfill)
 Ultra-high RV Nylon 6,6
for Paper Machine
Clothing (PMC) press
felts
Apparel & Advanced
Textiles
Intermediates
Performance
Solutions
Performance
Technologies
 Spandex:
LYCRA® fiber
 Nylon:
SUPPLEX® fabric,
TACTEL® fiber
 Polyester:
COOLMAX® fabric
7
INVISTA Global Locations
8
Guiding principles and five dimensions of MBM®
(Market Based Management)
Vision: Determining where and how the organization
can create the greatest long-term value.
Virtue and Talents: Helping ensure that people with
the right values, skills and capabilities are hired,
retained and developed.
Knowledge Processes: Creating, acquiring, sharing
and applying relevant knowledge, and measuring and
tracking profitability.
Decision Rights: Ensuring the right people are in the
right roles with the right authority to make decisions
and holding them accountable.
Incentives: Rewarding people according to the value
they create for the organization.
Five Dimensions
Describe the operational situation that led us
to launch our BPT program to transform our
technology platform
10
INVISTA’s legacy technical platform was the byproduct
of the formation of INVISTA through acquisition
2004
Acquisition of DuPont’s
polymer and fibers division
1998
Acquisition of Hoechst’s
polyester division
The result was a global company but just putting things together
doesn’t make them one.
• 4 Different SAP instances
• Business processes that differed by:
• Previous company
• Region/country/plant
• SAP instance
• Each of the SAP instances were highly customized
11
Path to what is now known as BPT began in early 2012
Phase I: Supply Chain / OTC
Assessment
Phase II: Non-OTC
Assessment / Business Case
Phase III: Vendor Evaluation /
DMF Approval Process
Finance Operations
Procurement IT
 An 8-week assessment of
the supply chain (OTC)
processes
 Aimed at understanding key
gaps in current capabilities,
strategies / action required
to improve
 Focused on expanding
scope of initial phase to
non-supply chain business
functions
 Detailed vetting of benefit
and cost opportunities
associated with suggested
solutions
 Developed and vetted
detailed DMF; received
approval for Phase I from
INVISTA board
 Completed detailed vendor
assessment
Logistics
Customer Service
Supply Chain
12
We found significant process, organizational and
technology gaps during our assessment
Order Management
Master Data
1 4
BU Self Assessment Results (All Regions, All BUs)
Lagging Leading
Transportation
Management
Inventory
Management
Customer / Channel
Management
Current State Maturity
Assessment
Desired Future State
Maturity
 Current OTC processes lag our competitors and
leading practice
 Significant value is at stake in improving the global
OTC process
 The existing SAP architecture can not be built upon
to enable the desired process improvements
 New SAP environment will fully deliver value
capture bets targeted by other functions/capability
groups
 Key organizational elements necessary to drive and
sustain change are not in place within INVISTA
 Without a significant change in approach, individual
BU focused improvement initiatives will not deliver
the promised benefits
Key Findings
Systems analyzed T Box Y Box Client
“A”
Client
“B”
Total number of custom
objects found
23,837 24,603 4,880 6,330 5x
Total number of must fix*
defects
1,036 778 122 50 7x
Number of must fix defects
considered high complexity
196 711 17 20 10x
SAP Environment Analysis
13
Not unexpectedly, INVISTA had procurement challenges
• Data challenges across multiple SAP environments limiting strategic sourcing
decisions
• Inconsistent processes resulting in limited automation of procurement processes
• Contract management process is labor intensive and demands multiple iterations
without visibility of full contracting lifecycle
• Contract templates vary and are not centralized and repositories and practices vary
across sites and functional areas
• Current contract tool is stand-alone and requires manual process to create Outline
Agreement
• Lack of self-service tool for supplier on-boarding
• Current on-boarding/sourcing tool lacks integration to back-end systems for
supplier master data
14
In 2012, global procurement was executing a parallel
assessment of value captured from the 2008 project
Business
Process
Transformation
(BPT)
2008
Enabling Technology
 SAP SRM
 SRM-MDM
 Supplier Self-
Service
 SAP Sourcing
2008
Project Objectives
When the OTC work pointed to a project that would include
Procurement, our strategy was rolled into the larger project.
1. Improve data integrity
2. Improve governance
3. Automate catalog functionality
4. Drive deeper contract compliance
5. Improve strategic sourcing
6. Extend supply base
7. Enable forward, reverse auctions,
and RFX functionality
8. Enable supplier self service
9. Extend supplier collaboration
10.Increase automated processing of
procurement documents
15
Our procurement benefits have to be realized as part of
the larger program objectives
Productivity
Improvements
10%
Cost
Reductions
25%
Margin
Enhancements
47%
Finance
Capability
7%
Procurement
Capability
9%
Info Tech
Capability
2%
Margin
Enhancement
 Reduce order cancelations
 Limit reduced quantity
orders
 Increase sales through
customer segmentation
 Reduce pricing errors
Finance
 Simplify and automate
processes
 Automate report
generation
 Leverage service delivery
Procurement
 Implement contract
management
 Reduce manual
processes (e.g.
electronic creation /
release of POs, etc.)
 Streamline procure-to-
pay process
Information
Technology
 Reduce application
portfolio
 Reduce application
support
 Reduce IT support
 Reduce process complexity
 Eliminate manual data
gathering and verification
 Reduce errors and rework
Productivity
Improvement
Cost Reductions
 Reduce regular freight
 Reduce premium freight
 Reduce fines
 Reduce penalties
 Reduce demurrage
BPT Business Case
Outline the strategic deployment plan with
related implications for our Ariba deployment
17
The BPT project release strategy considered 5 strategic
factors when assessing the numerous options for deployment
Limit the business impact and risk with the initial
deployment
1 Business Risk
Maximize the process scope of the early deployments to
validate integrated solution
2
Process
Coverage
Realize more of the business case early in deployment
while minimizing the number of deployments
3 Business Case
Minimize the level of “interim state” complexity (includes
temporary interfaces, processes, and users impacted)
4 Complexity
Leverage organizational readiness/stakeholder
engagement in early deployments
5
Stakeholder
Engagement
Ariba
Opportunity
18
Realize more of the business case early in deployment
while minimizing the number of deployments
Our procurement team was challenged to unlock value
from the Ariba Network early to show momentum
Early Reduction in Operating Costs
Early Benefits Realization
Optimize Cost
Five principles were defined to help guide the Ariba deployment recommendation
Lowest Risk and Impact to BPT Program
Early Improvement in Information for Decision Making
Ariba Sourcing Professional
Ariba Contract Management
Ariba SIPM
Ariba Modules in INVISTA Scope:
Ariba PO/Invoice Automation
Ariba Procurement Content
3 Business Case
19
1
Ariba Sourcing and
Contract Management
tools early
The top 5 deployment alternatives
were evaluated against our
guiding principles
We considered 5 alternate strategies to address the
challenge of unlocking value early
2 Ariba as part of current
BPT scope and timeline
3 Ariba Contract
Management early
4 Ariba Sourcing
Professional early
5
Ariba Sourcing, Contract
Management and SIPM
early
1
Ariba Sourcing and
Contract Management
tools early
20
Resulting timeline and implications to the program for
the early implementation of the Ariba Network
DRAFT Plan for Ariba Early Deployment
Legend:
Alternative 1: J A S O N D J F M A M J J A S O N D Build and Test
Ariba Sourcing Deployment - Global
Ariba Contract Deployment - North America GoLive / Hypercare
Ariba Contract Deployment - Europe
Ariba Contract Deployment - Latin America
Ariba Contract Deployment - Asia Pacific
Note that the early deployment of Ariba Sourcing and Ariba Contracts would not be integrated to SAP until BPT Deployment #1
2013
Q3 Q4 Q1 Q2 Q3 Q4
2014
Ariba Additional
Resources
BPT Procurement
Resources
Cutover / Deployment /
Change Management
Resulting timeline
Implications to the BPT program
21
Based on the strategic factors discussed, parts of the Ariba
suite were selected as the first release to unlock value early
BPT Program
Project
Preparation
Business
Blueprint Realization Release Release ReleaseRelease ReleaseRelease
Sourcing and Contract Management
 Deployed as a cloud solution independent of SAP
ECC (no integration)
 Early capability impacting only Procurement
processes
 Timeline/Plan matched basically to traditional
Ariba deployment
Implications for Ariba Deployment
 Unlocked value for the organizations
 Proved the program could deliver on promise
 Enabled early learnings for future releases
Discuss the nuances of simultaneously deploying
Ariba and traditional SAP capabilities from a
program management perspective
23
Ariba Sourcing Professional
Ariba Contract Management
Ariba SIPM
Ariba PO/Invoice Automation
Ariba Procurement Content
Overall Project
Timeline:
Considerations:
 Suite Integration of Ariba Upsteam/Downstream modules
 Integration between Ariba modules and SAP ECC
 Timeline of overall project
After the first release, this left the balance of the larger
project and the remaining Ariba functionality to be deployed
Full Ariba Suite:
 36 months
24
Unlike traditional Ariba programs, our pace had
to align with the balance of the BPT program
Ariba Deployment:
 Independent Module deployment Procurement
 Typical deployment schedule of 12 -16 weeks
 Single process organizational impact
 Focused dataset
 Low to no customization
 One-time final production cutover execution
Business Process Transformation Deployment:
 Fully integrated deployment across:
 Customer Service, Supply Chain, Logistics, Procurement, Finance, and
Operations
 Multiple phase deployment phased across sites and regions
 Business wide change implications
 Enterprise wide transactional and master data impact
 High configuration and development requirement
 Multiple iterations of mock cutover cycles
25
Release 2 tested the breath of capabilities in a
controlled environment to contain risk
BPT Program
Project
Preparation
Business
Blueprint Realization Release Release ReleaseReleaseRelease
Limited Site Deployment
 Broadly deploy processes to a limited asset base
 Enables testing of the process with low risk
 Validates the broad nature of the business case
 Introduces legacy integration
 Allows for process adjustments & fine-tuning
Implications for Ariba Deployment
 Added balance of Ariba functionality for sites
deployed
 Enabled integrations to SAP ECC
Release
26
Release 3 expands the capabilities to the global
business unit to unlock the business case
BPT Program
Project
Preparation
Business
Blueprint Realization Release Release ReleaseRelease Release
Global Business Deployment
 Expands the program to a complete business
 Enables end-to-end global visibility
 Introduces global complexity
 Enables the full business case for a business
Implications for Ariba Deployment
 Introduces additional localization
requirements
 Enables full benefits for a business
Release
27
 Careful project planning and execution strategy required for hybrid on-premise / cloud model
 Traditional Ariba release cycles not aligned with waterfall methodology typically leveraged for
on-premise SAP deployments
 Careful synchronization of Ariba non-production realm with various SAP ECC sandbox,
development, test, and training environments
 Strategic execution of Single Sign On (SSO) capability across SAP and Ariba
 Maintained awareness of SAP/Ariba roadmap and planned functional releases (Leverage the
Ariba Early Access program)
 Careful planning and execution of Suite Integration for Ariba Upstream & Downstream modules
 Identification of the right technical resource(s) to support custom integrations
 Aligned plan for support model for Ariba and on-premise project team members
 Synchronized resourcing of Supplier and Catalog Enablement teams
 Identification of the right Designated Support Contacts to ensure timely responses
Lessons Learned / Key Considerations
Designing the optimal technical solution for
INVISTA’s Ariba and SAP Platform
29
Early decisions on the enabling technologies guided the alignment of functional
capabilities to applications and in doing so introduced integration complexities
Sourcing Strategy
(Ariba Sourcing)
Sourcing Execution
(Ariba Sourcing)
Negotiate/Execute
Contracts
(Ariba Contracts)
Administer Contracts
(SAP Outline
Agreements)
Payment
(SAP ECC)
Invoice Reconciliation
(SAP ECC)
Invoice Receipt
/Network (Ariba
Network/SAP)
Supplier Registration
(Ariba SIPM)
Supplier Approval
(Ariba SIPM)
Catalog Management
(Ariba Procurement
Content)
Create Purchase
Requisition (SAP ECC)
Approval process
(SAP ECC)
Send PO to supplier
(Ariba Network/SAP)
Create Purchase Order
(SAP ECC)
Receiving
(SAP ECC)
Supplier
Onboarding &
Certification
Strategic
Sourcing
Contract
Management
Operational
Procurement
Supplier
Collaboration
Ariba Discovery
(Ariba Network)
Supplier Governance/
Replication (SAP MDG)
Sanctioned Party
Screenings (SAP GTS)
Cloud On-PremiseBoth
30
Our design needed to take advantage of the relevant
strengths of both platforms to deliver maximum value
Ariba SAP
 Vast network of suppliers already
established within the platform
 Strategic source identification with
the use of Ariba Discovery
 Streamlined supplier onboarding
via SIPM
 Enhanced supplier self-service
capabilities
 Streamlined auction capabilities
 Robust document versioning
capability to support contract
negotiations
 Seamless electronic signature
capability for contract execution
 Strong master data governance
and process management
 Native integration to the balance
of the SAP suite of applications
 Ease of purchase order
automation
 Full integration with direct
material procurement and
production planning
 Robust and flexible transactional
reporting capability
31
In order to maximize the on premise and cloud solutions
we developed a series of integrations
Ariba SiPM
Ariba Sourcing
Professional
Ariba Contract
Management
Ariba Procurement
Content
(APC)
Ariba PO/INV
Automation
Global Trade
Services
(GTS)
Outline
Agreement
(ECC)
Purchase
Requisition
Work Order
Network
(ECC)
Vendor Invoice
Management
(OpenText)
Master Data
Governance
(MDG)
Cloud On-Premise
Custom Integration Standard Integration
32
 Ability to operationalize strategic decisions in an
automated fashion
 Better control over supplier self-service through
seamless integration with existing on-premise
governance tools that you own and control
 Assured supplier master data harmonization across
ERP/cloud landscape
 Increased visibility to supplier information throughout
the on-boarding lifecycle
 Reduced effort required for integration of supplier(s)
with Ariba Network and catalog purchasing
A key design consideration was the ability to enable a two
tiered qualification process to enable strategic sourcing
Ariba SIPM
Global Trade
Services
(GTS)
Master Data
Governance
(MDG)
Benefits
Custom Integration Standard Integration
Supplier
Onboarding &
Certification
Strategic
Sourcing
33
 Basic supplier information
 Initial Restricted Party Screening
 Due diligence decision point
Which removed the labor intensive maintenance barrier
to executing more frequent sourcing events
 Embeds strategic sourcing & contracting decisions in the supplier on-boarding process
 Increases labor efficiencies with commodity managers focusing on strategic objectives
 Reduces data management & governance activities for suppliers
 Prevents maverick spend with imposed control around vendor replication
Sourcing
RFX/Auction
and Award
Tier 1
Supplier Pre-
Qualification
Supplier
Registration
Tier 2
Supplier
Qualification
Supplier
Replication
Contracting
Negotiation
and Execution
Pre-Qualification Qualification
 Additional supplier information
 Full due diligence performed, where
applicable
Benefits
34
 Eliminated the need to duplicate data entry
 Allowed users to work within the environment they
were most comfortable with to increase productivity
 Ability to marry strategic and transactional data for
reporting purposes
 Greater visibility of contract throughout the life cycle
 Close to real time automation of contract replication
across SAP ECC
 Reduction of administrative demand and contract
inconsistency between applications
 Single source of truth for updates and renewals
Tying the SAP outline agreements to the Ariba contracts
dramatically reduced the risk of errors as a result of
manual efforts
Benefits
Custom Integration Standard Integration
Contract
Management
Ariba Contract
Management
Outline
Agreement
(SAP ECC)
35
 The operationalizing of supplier agreements in SAP
ECC by creating catalogs
 Automation of supplier catalog updates through
technology capability and Ariba resourcing
 Reduction in AP reconciliation issues with PO-Flip
capability on the Ariba Network
 Option to configure country-specific rules for Invoicing
 Ease of document exchange with suppliers given
various modes of communication (EDI, cXML, Email
etc.)
Standard integration was leveraged for the balance of
the process scope
Ariba
Procurement
Content (APC)
Ariba PO/INV
Automation
Purchase
Requisition
(SAP ECC)
Vendor Invoice
Management
(VIM)
Benefits
Custom Integration Standard Integration
Operational
Procurement
Supplier
Collaboration
36
 Fully understand your business requirements prior to determining your
application scope and integration approach
 Allow the business case to guide where you invest in custom interfaces and
where standard integration are sufficient
 Build custom interfaces with replication failure mechanisms that enforce
corrective action
 Develop broad reconciliation reporting to ensure data harmonization across SAP
and Ariba
 Fully understand the differences between the two platforms from a data format,
standards, and defaults perspective
 Work with SAP and Ariba to secure a long-term maintenance path where
appropriate
Lessons Learned / Key Considerations
37
 Unlocked value for the organization with the early release
of sourcing and contract management in a stand alone
environment
 Developed an integrated solution for the end to end
procurement process in alignment with the BPT program
 Delivered measureable progress on the business case as
validated by post go-live benchmarks
As a result we have achieved our goals
38
In this session we have…
Introduced you to INVISTA, Koch Industries and our
MBM® guiding principles
Described the operational situation that led us to launch
our BPT program to transform our technology platform
Outlined the strategic deployment plan with related
implications for our Ariba deployment
Discussed the nuances of simultaneously deploying Ariba
and traditional SAP capabilities from a program
management perspective
Discussed our design for the optimal technical solution
for INVISTA’s Ariba and SAP Platform
39
Thank You
Questions?
Val Blanks
BPT Procurement Lead
INVISTA
Chris Verheuvel
BPT Program Leadership
Deloitte Consulting

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Driving End-to-End Procurement Excellence by Integrating SAP and Ariba (Customer Session 1)

  • 1. Building the Foundation for Growth Driving End-to-End Procurement Excellence by Integrating SAP and Ariba INVISTA’s Journey Val Blanks BPT Procurement Lead INVISTA
  • 2. 2 In this session we will… Introduce you to INVISTA, Koch Industries and our MBM® guiding principles Describe the operational situation that led us to launch our BPT program to transform our technology platform Outline the strategic deployment plan with related implications for our Ariba deployment Discuss the nuances of simultaneously deploying Ariba and traditional SAP capabilities from a program management perspective Discuss our design for the optimal technical solution for INVISTA’s Ariba and SAP Platform
  • 3. Introduce you to INVISTA, Koch Industries and our MBM® guiding principles
  • 4. 4 INVISTA Overview INVISTA: one of the world’s largest integrated producers of polymers and fibers • Primarily nylon, spandex and polyester applications Acquired INVISTA from DuPont in 2004 and combined it with KoSa • History of innovation and market leadership • Enriching daily life: clothing, swimwear, carpet, luggage, automobile parts, airbags and more Owns or licenses more than 1,000 patent families Approximately 10,000 employees in more than 20 countries www.INVISTA.com and www.INVISTACareers.com
  • 6. 6 INVISTA’s Businesses  Nylon 6,6: adipic acid, HMD, ADN, polymer  Spandex intermediates and specialty materials: BDO, THF, TERATHANE® PTMEG, FLEXISOLV® solvent solutions, Terate® polyols, DYTEK® amines, C12™ products, POLYSHIELD® barrier resin  Process technology licenses for polyester, nylon and spandex value chains  Nylon 6,6 airbag fiber and sewing threads  Nylon 6,6: engineering polymers  Nylon carpet fiber (STAINMASTER® carpet, ANTRON® carpet fiber)  Nylon and polyester fibers for outdoor, workwear, and military products (CORDURA® fabric)  Polyester and nylon bedding products (DACRON® fiberfill)  Ultra-high RV Nylon 6,6 for Paper Machine Clothing (PMC) press felts Apparel & Advanced Textiles Intermediates Performance Solutions Performance Technologies  Spandex: LYCRA® fiber  Nylon: SUPPLEX® fabric, TACTEL® fiber  Polyester: COOLMAX® fabric
  • 8. 8 Guiding principles and five dimensions of MBM® (Market Based Management) Vision: Determining where and how the organization can create the greatest long-term value. Virtue and Talents: Helping ensure that people with the right values, skills and capabilities are hired, retained and developed. Knowledge Processes: Creating, acquiring, sharing and applying relevant knowledge, and measuring and tracking profitability. Decision Rights: Ensuring the right people are in the right roles with the right authority to make decisions and holding them accountable. Incentives: Rewarding people according to the value they create for the organization. Five Dimensions
  • 9. Describe the operational situation that led us to launch our BPT program to transform our technology platform
  • 10. 10 INVISTA’s legacy technical platform was the byproduct of the formation of INVISTA through acquisition 2004 Acquisition of DuPont’s polymer and fibers division 1998 Acquisition of Hoechst’s polyester division The result was a global company but just putting things together doesn’t make them one. • 4 Different SAP instances • Business processes that differed by: • Previous company • Region/country/plant • SAP instance • Each of the SAP instances were highly customized
  • 11. 11 Path to what is now known as BPT began in early 2012 Phase I: Supply Chain / OTC Assessment Phase II: Non-OTC Assessment / Business Case Phase III: Vendor Evaluation / DMF Approval Process Finance Operations Procurement IT  An 8-week assessment of the supply chain (OTC) processes  Aimed at understanding key gaps in current capabilities, strategies / action required to improve  Focused on expanding scope of initial phase to non-supply chain business functions  Detailed vetting of benefit and cost opportunities associated with suggested solutions  Developed and vetted detailed DMF; received approval for Phase I from INVISTA board  Completed detailed vendor assessment Logistics Customer Service Supply Chain
  • 12. 12 We found significant process, organizational and technology gaps during our assessment Order Management Master Data 1 4 BU Self Assessment Results (All Regions, All BUs) Lagging Leading Transportation Management Inventory Management Customer / Channel Management Current State Maturity Assessment Desired Future State Maturity  Current OTC processes lag our competitors and leading practice  Significant value is at stake in improving the global OTC process  The existing SAP architecture can not be built upon to enable the desired process improvements  New SAP environment will fully deliver value capture bets targeted by other functions/capability groups  Key organizational elements necessary to drive and sustain change are not in place within INVISTA  Without a significant change in approach, individual BU focused improvement initiatives will not deliver the promised benefits Key Findings Systems analyzed T Box Y Box Client “A” Client “B” Total number of custom objects found 23,837 24,603 4,880 6,330 5x Total number of must fix* defects 1,036 778 122 50 7x Number of must fix defects considered high complexity 196 711 17 20 10x SAP Environment Analysis
  • 13. 13 Not unexpectedly, INVISTA had procurement challenges • Data challenges across multiple SAP environments limiting strategic sourcing decisions • Inconsistent processes resulting in limited automation of procurement processes • Contract management process is labor intensive and demands multiple iterations without visibility of full contracting lifecycle • Contract templates vary and are not centralized and repositories and practices vary across sites and functional areas • Current contract tool is stand-alone and requires manual process to create Outline Agreement • Lack of self-service tool for supplier on-boarding • Current on-boarding/sourcing tool lacks integration to back-end systems for supplier master data
  • 14. 14 In 2012, global procurement was executing a parallel assessment of value captured from the 2008 project Business Process Transformation (BPT) 2008 Enabling Technology  SAP SRM  SRM-MDM  Supplier Self- Service  SAP Sourcing 2008 Project Objectives When the OTC work pointed to a project that would include Procurement, our strategy was rolled into the larger project. 1. Improve data integrity 2. Improve governance 3. Automate catalog functionality 4. Drive deeper contract compliance 5. Improve strategic sourcing 6. Extend supply base 7. Enable forward, reverse auctions, and RFX functionality 8. Enable supplier self service 9. Extend supplier collaboration 10.Increase automated processing of procurement documents
  • 15. 15 Our procurement benefits have to be realized as part of the larger program objectives Productivity Improvements 10% Cost Reductions 25% Margin Enhancements 47% Finance Capability 7% Procurement Capability 9% Info Tech Capability 2% Margin Enhancement  Reduce order cancelations  Limit reduced quantity orders  Increase sales through customer segmentation  Reduce pricing errors Finance  Simplify and automate processes  Automate report generation  Leverage service delivery Procurement  Implement contract management  Reduce manual processes (e.g. electronic creation / release of POs, etc.)  Streamline procure-to- pay process Information Technology  Reduce application portfolio  Reduce application support  Reduce IT support  Reduce process complexity  Eliminate manual data gathering and verification  Reduce errors and rework Productivity Improvement Cost Reductions  Reduce regular freight  Reduce premium freight  Reduce fines  Reduce penalties  Reduce demurrage BPT Business Case
  • 16. Outline the strategic deployment plan with related implications for our Ariba deployment
  • 17. 17 The BPT project release strategy considered 5 strategic factors when assessing the numerous options for deployment Limit the business impact and risk with the initial deployment 1 Business Risk Maximize the process scope of the early deployments to validate integrated solution 2 Process Coverage Realize more of the business case early in deployment while minimizing the number of deployments 3 Business Case Minimize the level of “interim state” complexity (includes temporary interfaces, processes, and users impacted) 4 Complexity Leverage organizational readiness/stakeholder engagement in early deployments 5 Stakeholder Engagement Ariba Opportunity
  • 18. 18 Realize more of the business case early in deployment while minimizing the number of deployments Our procurement team was challenged to unlock value from the Ariba Network early to show momentum Early Reduction in Operating Costs Early Benefits Realization Optimize Cost Five principles were defined to help guide the Ariba deployment recommendation Lowest Risk and Impact to BPT Program Early Improvement in Information for Decision Making Ariba Sourcing Professional Ariba Contract Management Ariba SIPM Ariba Modules in INVISTA Scope: Ariba PO/Invoice Automation Ariba Procurement Content 3 Business Case
  • 19. 19 1 Ariba Sourcing and Contract Management tools early The top 5 deployment alternatives were evaluated against our guiding principles We considered 5 alternate strategies to address the challenge of unlocking value early 2 Ariba as part of current BPT scope and timeline 3 Ariba Contract Management early 4 Ariba Sourcing Professional early 5 Ariba Sourcing, Contract Management and SIPM early 1 Ariba Sourcing and Contract Management tools early
  • 20. 20 Resulting timeline and implications to the program for the early implementation of the Ariba Network DRAFT Plan for Ariba Early Deployment Legend: Alternative 1: J A S O N D J F M A M J J A S O N D Build and Test Ariba Sourcing Deployment - Global Ariba Contract Deployment - North America GoLive / Hypercare Ariba Contract Deployment - Europe Ariba Contract Deployment - Latin America Ariba Contract Deployment - Asia Pacific Note that the early deployment of Ariba Sourcing and Ariba Contracts would not be integrated to SAP until BPT Deployment #1 2013 Q3 Q4 Q1 Q2 Q3 Q4 2014 Ariba Additional Resources BPT Procurement Resources Cutover / Deployment / Change Management Resulting timeline Implications to the BPT program
  • 21. 21 Based on the strategic factors discussed, parts of the Ariba suite were selected as the first release to unlock value early BPT Program Project Preparation Business Blueprint Realization Release Release ReleaseRelease ReleaseRelease Sourcing and Contract Management  Deployed as a cloud solution independent of SAP ECC (no integration)  Early capability impacting only Procurement processes  Timeline/Plan matched basically to traditional Ariba deployment Implications for Ariba Deployment  Unlocked value for the organizations  Proved the program could deliver on promise  Enabled early learnings for future releases
  • 22. Discuss the nuances of simultaneously deploying Ariba and traditional SAP capabilities from a program management perspective
  • 23. 23 Ariba Sourcing Professional Ariba Contract Management Ariba SIPM Ariba PO/Invoice Automation Ariba Procurement Content Overall Project Timeline: Considerations:  Suite Integration of Ariba Upsteam/Downstream modules  Integration between Ariba modules and SAP ECC  Timeline of overall project After the first release, this left the balance of the larger project and the remaining Ariba functionality to be deployed Full Ariba Suite:  36 months
  • 24. 24 Unlike traditional Ariba programs, our pace had to align with the balance of the BPT program Ariba Deployment:  Independent Module deployment Procurement  Typical deployment schedule of 12 -16 weeks  Single process organizational impact  Focused dataset  Low to no customization  One-time final production cutover execution Business Process Transformation Deployment:  Fully integrated deployment across:  Customer Service, Supply Chain, Logistics, Procurement, Finance, and Operations  Multiple phase deployment phased across sites and regions  Business wide change implications  Enterprise wide transactional and master data impact  High configuration and development requirement  Multiple iterations of mock cutover cycles
  • 25. 25 Release 2 tested the breath of capabilities in a controlled environment to contain risk BPT Program Project Preparation Business Blueprint Realization Release Release ReleaseReleaseRelease Limited Site Deployment  Broadly deploy processes to a limited asset base  Enables testing of the process with low risk  Validates the broad nature of the business case  Introduces legacy integration  Allows for process adjustments & fine-tuning Implications for Ariba Deployment  Added balance of Ariba functionality for sites deployed  Enabled integrations to SAP ECC Release
  • 26. 26 Release 3 expands the capabilities to the global business unit to unlock the business case BPT Program Project Preparation Business Blueprint Realization Release Release ReleaseRelease Release Global Business Deployment  Expands the program to a complete business  Enables end-to-end global visibility  Introduces global complexity  Enables the full business case for a business Implications for Ariba Deployment  Introduces additional localization requirements  Enables full benefits for a business Release
  • 27. 27  Careful project planning and execution strategy required for hybrid on-premise / cloud model  Traditional Ariba release cycles not aligned with waterfall methodology typically leveraged for on-premise SAP deployments  Careful synchronization of Ariba non-production realm with various SAP ECC sandbox, development, test, and training environments  Strategic execution of Single Sign On (SSO) capability across SAP and Ariba  Maintained awareness of SAP/Ariba roadmap and planned functional releases (Leverage the Ariba Early Access program)  Careful planning and execution of Suite Integration for Ariba Upstream & Downstream modules  Identification of the right technical resource(s) to support custom integrations  Aligned plan for support model for Ariba and on-premise project team members  Synchronized resourcing of Supplier and Catalog Enablement teams  Identification of the right Designated Support Contacts to ensure timely responses Lessons Learned / Key Considerations
  • 28. Designing the optimal technical solution for INVISTA’s Ariba and SAP Platform
  • 29. 29 Early decisions on the enabling technologies guided the alignment of functional capabilities to applications and in doing so introduced integration complexities Sourcing Strategy (Ariba Sourcing) Sourcing Execution (Ariba Sourcing) Negotiate/Execute Contracts (Ariba Contracts) Administer Contracts (SAP Outline Agreements) Payment (SAP ECC) Invoice Reconciliation (SAP ECC) Invoice Receipt /Network (Ariba Network/SAP) Supplier Registration (Ariba SIPM) Supplier Approval (Ariba SIPM) Catalog Management (Ariba Procurement Content) Create Purchase Requisition (SAP ECC) Approval process (SAP ECC) Send PO to supplier (Ariba Network/SAP) Create Purchase Order (SAP ECC) Receiving (SAP ECC) Supplier Onboarding & Certification Strategic Sourcing Contract Management Operational Procurement Supplier Collaboration Ariba Discovery (Ariba Network) Supplier Governance/ Replication (SAP MDG) Sanctioned Party Screenings (SAP GTS) Cloud On-PremiseBoth
  • 30. 30 Our design needed to take advantage of the relevant strengths of both platforms to deliver maximum value Ariba SAP  Vast network of suppliers already established within the platform  Strategic source identification with the use of Ariba Discovery  Streamlined supplier onboarding via SIPM  Enhanced supplier self-service capabilities  Streamlined auction capabilities  Robust document versioning capability to support contract negotiations  Seamless electronic signature capability for contract execution  Strong master data governance and process management  Native integration to the balance of the SAP suite of applications  Ease of purchase order automation  Full integration with direct material procurement and production planning  Robust and flexible transactional reporting capability
  • 31. 31 In order to maximize the on premise and cloud solutions we developed a series of integrations Ariba SiPM Ariba Sourcing Professional Ariba Contract Management Ariba Procurement Content (APC) Ariba PO/INV Automation Global Trade Services (GTS) Outline Agreement (ECC) Purchase Requisition Work Order Network (ECC) Vendor Invoice Management (OpenText) Master Data Governance (MDG) Cloud On-Premise Custom Integration Standard Integration
  • 32. 32  Ability to operationalize strategic decisions in an automated fashion  Better control over supplier self-service through seamless integration with existing on-premise governance tools that you own and control  Assured supplier master data harmonization across ERP/cloud landscape  Increased visibility to supplier information throughout the on-boarding lifecycle  Reduced effort required for integration of supplier(s) with Ariba Network and catalog purchasing A key design consideration was the ability to enable a two tiered qualification process to enable strategic sourcing Ariba SIPM Global Trade Services (GTS) Master Data Governance (MDG) Benefits Custom Integration Standard Integration Supplier Onboarding & Certification Strategic Sourcing
  • 33. 33  Basic supplier information  Initial Restricted Party Screening  Due diligence decision point Which removed the labor intensive maintenance barrier to executing more frequent sourcing events  Embeds strategic sourcing & contracting decisions in the supplier on-boarding process  Increases labor efficiencies with commodity managers focusing on strategic objectives  Reduces data management & governance activities for suppliers  Prevents maverick spend with imposed control around vendor replication Sourcing RFX/Auction and Award Tier 1 Supplier Pre- Qualification Supplier Registration Tier 2 Supplier Qualification Supplier Replication Contracting Negotiation and Execution Pre-Qualification Qualification  Additional supplier information  Full due diligence performed, where applicable Benefits
  • 34. 34  Eliminated the need to duplicate data entry  Allowed users to work within the environment they were most comfortable with to increase productivity  Ability to marry strategic and transactional data for reporting purposes  Greater visibility of contract throughout the life cycle  Close to real time automation of contract replication across SAP ECC  Reduction of administrative demand and contract inconsistency between applications  Single source of truth for updates and renewals Tying the SAP outline agreements to the Ariba contracts dramatically reduced the risk of errors as a result of manual efforts Benefits Custom Integration Standard Integration Contract Management Ariba Contract Management Outline Agreement (SAP ECC)
  • 35. 35  The operationalizing of supplier agreements in SAP ECC by creating catalogs  Automation of supplier catalog updates through technology capability and Ariba resourcing  Reduction in AP reconciliation issues with PO-Flip capability on the Ariba Network  Option to configure country-specific rules for Invoicing  Ease of document exchange with suppliers given various modes of communication (EDI, cXML, Email etc.) Standard integration was leveraged for the balance of the process scope Ariba Procurement Content (APC) Ariba PO/INV Automation Purchase Requisition (SAP ECC) Vendor Invoice Management (VIM) Benefits Custom Integration Standard Integration Operational Procurement Supplier Collaboration
  • 36. 36  Fully understand your business requirements prior to determining your application scope and integration approach  Allow the business case to guide where you invest in custom interfaces and where standard integration are sufficient  Build custom interfaces with replication failure mechanisms that enforce corrective action  Develop broad reconciliation reporting to ensure data harmonization across SAP and Ariba  Fully understand the differences between the two platforms from a data format, standards, and defaults perspective  Work with SAP and Ariba to secure a long-term maintenance path where appropriate Lessons Learned / Key Considerations
  • 37. 37  Unlocked value for the organization with the early release of sourcing and contract management in a stand alone environment  Developed an integrated solution for the end to end procurement process in alignment with the BPT program  Delivered measureable progress on the business case as validated by post go-live benchmarks As a result we have achieved our goals
  • 38. 38 In this session we have… Introduced you to INVISTA, Koch Industries and our MBM® guiding principles Described the operational situation that led us to launch our BPT program to transform our technology platform Outlined the strategic deployment plan with related implications for our Ariba deployment Discussed the nuances of simultaneously deploying Ariba and traditional SAP capabilities from a program management perspective Discussed our design for the optimal technical solution for INVISTA’s Ariba and SAP Platform
  • 39. 39 Thank You Questions? Val Blanks BPT Procurement Lead INVISTA Chris Verheuvel BPT Program Leadership Deloitte Consulting

Hinweis der Redaktion

  1. Talking points: One of the benefits of partnering with Deloitte: they have done this before. Deloitte brings experience we don’t have to mitigate the project risk we face: Proven method to break the activities down into logical groupings Templates to assist in executing those activities Resources to help us think critically about our processes and requirements. Deployment Talking Points
  2. Talking points: One of the benefits of partnering with Deloitte: they have done this before. Deloitte brings experience we don’t have to mitigate the project risk we face: Proven method to break the activities down into logical groupings Templates to assist in executing those activities Resources to help us think critically about our processes and requirements. Deployment Talking Points
  3. Talking points: One of the benefits of partnering with Deloitte: they have done this before. Deloitte brings experience we don’t have to mitigate the project risk we face: Proven method to break the activities down into logical groupings Templates to assist in executing those activities Resources to help us think critically about our processes and requirements. Deployment Talking Points