1. Why Ariba isn’t just a software company…..
In order to provide our customers with the most complete solutions and the shortest path to
their goals, Ariba has built the world's most comprehensive spend management services
group. The Ariba Global Services group provides organizations with on-demand access to
both custom and shared-service consulting services and the most experienced spend
management support in the industry. As the world's leading spend management provider for
more than 10 years, Ariba has learned a couple core lessons along the way...
1. The value that can be unlocked from spend management rivals that of any other corporate initiative
2. Technology is a critical enabler, but does not by itself deliver savings, reduce risk, improve organizational
capabilities, etc
3. It takes specialized knowledge, expertise, resources and experience to deliver on the full promise of spend
management
4. All organizations need:
• assistance to deliver benefits early in their spend management journey
• a strategy and long-term plan to grow and improve over time
• access to specialized skills and resources to address new and unique situations
Ariba Expertise Services
"Show me where the Fish are"
Ariba Expertise Services help customers address common spend management challenges by providing the up-
to-date knowledge necessary to stay ahead of the market in all categories. Whether it's commodity market
insights, advanced strategic sourcing theory, or cutting-edge disciplines like sustainability, Ariba Expertise
Services provide your organization with the knowledge needed to tackle the most complicated spend
management challenges.
Ariba Adoption Services
"Teach me how to Fish"
Ariba Adoption Services help customers address common spend management challenges by providing training,
knowledge transfer and organizational transformation services that enable organizations to accelerate the value
they get from existing investments in technology and spend management efforts overall. Our unique knowledge of
the Ariba technology platform and spend management theories provides the specialized knowledge necessary for
customers to leverage best-in-class practices.
Ariba Execution Services
"Do the Fishing for me"
Ariba Execution Services help customers address common spend management challenges by providing the
resources and expertise necessary to get more done faster. Ranging from full turn-key procurement departments
to on-demand specialist knowledge, Ariba Execution Services provides the right access to the specialized help
you need to accelerate results and address "new" categories of spend.

2. For CD product customers:
Why 9r1?
Companies everywhere are looking for Procurement to help achieve the ever higher savings goals demanded
by these difficult times. The newest version of Ariba Spend Management Suite is an established foundation to
deliver the bottom-line savings that executives expect. These web pages contain important information about
this new release, planning your upgrade, and critical dates affecting end of support for previous versions.
New Version 9r1 Delivers Productivity and Savings
Ariba Spend Management Suite version 9r1 delivers significant enhancements for managing the procurement
lifecycle across the areas of spend visibility, sourcing, contract management, requisitioning, and invoice and
payment. Version 9r1 was designed to dramatically raise user productivity and lower ongoing cost of owner-
ship.
• Fully integrated capabilities allow process and data sharing throughout your procurement lifecycle.
• Simplified user interface makes it easier for everyone to participate.
• Greater flexibility to manage more spend categories and spend types.
• Out-of-the-box configurability reduces the need for customization and support resources.
Plan Your Upgrade Now
Version 9r1 contains many "must-have" innovations developed over the past three years. Now is the time to
plan your upgrade. Not sure where to start? Ariba has the most 9r1 upgrade experience available – from initial
assessment and strategy through every step needed to deliver a comprehensive implementation and ensure
adoption. Our expertise and proven methodologies coupled with direct access to Ariba engineering and tech-
nical resources will ensure a successful result that is on time as budgeted.
Contact me for more information on getting started!