1. ANNETTE M. HARRIS
6193 Magnolia Ridge ~ Stone Mountain, GA 30087
Phone: 404-216-2714 email: NETBFREE2000@yahoo.com
PROFESSIONAL SUMMARY______________________________
Experienced in all facets ofstore operations,including merchandising, sales management, promotions,
customer service, stafftraining/retention,budgeting/forecasting, inventory/costcontrols, and logistics.
Distinguished as turnaroundspecialist with sharp sales and business focus. Strengths in training and
empowering stafffor advancement,communicating business goals to personnel on all levels, and energizing
team spirit through hands-on operations management. Superb customer service skills. Passionateabout
achieving results.
CORE QUALIFICATIONS
• Sales and Customer Services Best Practices • Operational Process Improvements
• Staff Training, Scheduling, and Development • Inventory Control and Optimization
• Leadership Training • Remodels and New Store Openings
• Cash Management and Expense Control • Front/Back-End/ReverseLogistics
• Start up & Turnaround Mangement • Warehouse Management System
• Vendor Negotiations • Merchandising and Schematics
• Strategic Thinker • Innovative
• Results Oriented • Recruiter/Mentor/Trainer/Team Development
• Facilities planning • Developed/Implemented policies and procedures
• Event planning • Regulatory Compliance
• Financial Management
PROFESSIONAL EXPERIENCE_____________________________
CVS HEALTH PHARMACY ATLANTA GA DECEMBER 2014- CURRENT
GENERAL STORE MANAGER
Responsible forthe overall dailyoperationsof runningaretail drugstore,responsibleforthe total leadership
and strategicoperationsof aCVShealthpharmacystore.Thisincludessalesandinventorymanagement,
employeestaffing,traininganddevelopment,financial management,customerservice leadership.
TARGET~ KENASAW; SANDY SPRINGS; JOHNS, GA JUNE 1999 -MAY2014
EXECUTIVE TEAM LEADER
Responsible for daily operations of running a discount department store to include merchandise presentation,
staffing, guest services,profit building, expense planning, team building, sales building, store planning,
business analysis and team members reviews.
BURLINGTON COAT FACTORY ~ DULUTH, GA 1996 -1999
ASSISTANT STORE MANAGER
Responsible for overall daily operation and merchandising functions of running a retail business, including all
human resources accounting and receiving functions. Also provide staff supervision and work schedules; all
expense and budget forecasting and planning, and for preparation of financial and operation audit.
BULLOCKS/MACY’S ~COSTAMESA,CA 1980 -1996
Store Controller 1994 - 1996
Responsible for processing daily deposits up to $500,000; manage cash funds, process invoices and administer a
monthly budget of $500,000. Responsible for conducting operational and financial audits; the regional and
seasonaltraining of new hires; provide staff supervision, prepare schedules, and enforce company policies and

2. procedures.
• Developed and implemented new hire support training classes
• Decreased inventory shortage by10%
• Decrease cash shortage by $40,000 in eight months
• Reduced payroll and non-payroll expenses by $10,000
• Implemented a new supply delivery program, reducing costs by $5,000 within six months
Merchandise Receiving/Stock Manager 1990 - 1994
Responsible for staff training and supervision; supervise a staff of 60+ employees; responsible for receiving,
stocking operations and inventory management; processed more than $200 million in stock annually.
Supply/Mailroom/Customer Service Manager 1986 - 1990
Responsible for non-payroll expense planning. Purchase supplies, prepare staff schedules and performance
reviews and coordinate bids on existing contracts. Supervised mail operations; administered an annual
budget of $2 million.
ADDITIONAL PROFESSIONAL EXPERIENCE____________________
Assistant Inventory Control Manager 1984 – 1986
Department Merchandising Clerical 1982 – 1984
Assistant Manager 1984 – 1982
Retail Sales Representative 1980 – 1981
EDUCATION_______________________________________
GOLDEN WEST JUNIOR COLLEGE GENERAL STUDIES
COASTLINE COLLEGE COMPUTER STUDIES
CERTIFICATIONS____________________________________
Executive Management Training Time Management Seminar
Better Management Effectiveness Conflict Management Seminar
EXCELLENT REFERENCES AVAILABLE