1. ANNABEL MIHALACHE
amihalache@utexas.edu
711 West 26th
Street, Apt. 706 Austin, TX 78705 (281) 745-1661
EDUCATION
The University of Texas at Austin Bachelor of Business Administration, Management
Information Systems
Overall GPA: 3.79
May 2017
University of Texas at San Antonio School of Undergraduate Studies 2013 - 2014
EXPERIENCE
LawnStarter - Business Development Intern; Austin, TX May 2016 - August 2016
Troubleshot issues within growing start-up to determine the most effective formula to efficiently run operations
Facilitated multichannel communication to guarantee exceptional customer serviceexperience
Communicated with business owners to ensure superior service quality and optimize route efficiency
Star Family Medicine - Receptionist; Fairfax, VA August 2011 - Present
Merge Electronic Medical Records (EMR) systems to improve functionality of record transfers and data collection
Provide excellent customer service by handling patient questions, concerns, and utilizing problem-solving skills
Handle electronic patient health records and official files of over 5,000 patients to ensure optimal organization
Schedule up to 40 patients per day and manage daily agenda to optimize efficiency of office hours
Manage and record financial transactions to track payments andbalances
ACADEMIC PROJECTS
MAN 336 Organizational Behavior Project -Client: Jobs2Careers Fall 2015
Surveyed 25 employees and interviewed top management to uncover organizational behavior issues within company
Recommended solutions to improve efficiency of cross-functional communication and employee relations
LEADERSHIP EXPERIENCE ANDACTIVITIES
Target Your Future - Member Fall 2015
Selected as member of 50-person professional developmentteam
Interacted with business leaders to enhance interpersonal skills and professional network
Best Buddies - Volunteer Fall 2014 - Spring 2015
Coordinated weekly meetings and activities among disabled individuals to increase memberparticipation
Food for Others - Volunteer Summer 2014
Organized and distributed containers of food for individuals and families in need
Corresponded the needs of customers to the food delivery to ensure optimal satisfaction
Service and Leadership Committee - Member Fall 2013 - Spring 2014
Planned and organized volunteering opportunities to increase student participation in philanthropic events
Promoted meetings by producing and distributing fliers throughout thedorm
Attended leadership seminars to expand knowledge and experience of management abilities
HONORS
UT-Austin University Honors Fall 2014, Fall 2015, Spring2016
UTSA Dean’s List Spring 2014
UTSA Honor Roll Fall 2013
ADDITIONAL INFORMATION
Computer Skills: MS Word, Excel, PowerPoint, Visio, Python, C+, SQL and Oracle
Languages: Fluent in Romanian, Basic Knowledge in Spanish
Interests: Tennis, Hiking, Cooking, Traveling, Jeep Wranglers
Work Eligibility: Eligible to work in the U.S. with no restrictions