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TECHNICAL WORKSHOP ON CONCESSIONING 
{ 
TECHNICAL WORKSHOP ON CONCESSIONING 
A PROFESSIONAL TEAM DELIVERING CREATIVE PROJECT SOLUTIONS 
E: michaelw@sivest.co.za T: +27 31 581 1573 C: +27 83 670 1436 W: www.sivest.co.za 
Insert client INSERT PROJECT NAME 11 
logo 
! 
1 
Guidelines 
on 
Concessioning 
& 
Sustainable 
Tourism 
Investment 
in 
TFCAs 
in 
SADC 
Dr 
Anna 
Spenceley 
annaspenceley@gmail.com; 
www.anna.spenceley.co.uk 
Garden 
Court 
OR 
Tambo, 
Johannesburg, 
2-­‐3 
September 
2014 
A PROFESSIONAL TEAM DELIVERING CREATIVE PROJECT SOLUTIONS 
E: michaelw@sivest.co.za T: +27 31 581 1573 C: +27 83 670 1436 W: www.sivest.co.za 
Insert client INSERT PROJECT NAME 11 
logo 
Insert client 
logo 
AND INVESTMENT IN TFCAs IN SADC 
THE PROCESS OF PACKAGING PROJECTS 
Presented by: Michael Wright 
Consulting Engineers y Project Managers y Environmental Consultants y Town and Regional Planners 
TFCAs: The Process of Packaging Projects 1 
Insert client 
logo 
AND INVESTMENT IN TFCAs IN SADC 
THE PROCESS OF PACKAGING PROJECTS 
Presented by: Michael Wright 
Consulting Engineers y Project Managers y Environmental Consultants y Town and Regional Planners 
TFCAs: The Process of Packaging Projects 1
Tourism 
concessions 
in 
SADC 
TFCAs
Guidelines 
Scoping 
Situational 
analysis 
Conference 
Process
Guidelines 
Scoping 
Situational 
analysis 
Conference
PracKcal 
process 
guidance 
to 
support 
Step 
1 
decision 
making 
Step 
2 
Step 
3
Torra Conservancy & 
Damaraland Camp 
Align 
conservaKon 
& 
investment 
goals 
Namibia 
Author: Anna Spenceley. 
Photographs: Dana Alan, Wilderness
4 
Tracing the tourist dollar on Mount Kilimanjaro 
To climb the Mountain, tourists must use a TANAPA registered guide. Almost all 
climbers book their climb as a package, which means that a local tour operator 
organises the climbing staff (guides, porters and cooks), park fees, food and 
equipment. Some tourists buy their package directly from a Tanzania in-bound tour 
operator, but most book their climb with a tour operator in their home country and 
the international tour operator then sub-contracts a local operator. 
A typical climb package is sold by local tour operators for an average of US$1,205 for 
a seven day tour itinerary. This is an all-inclusive arrangement and includes five days 
on the mountain with a night in a hotel before and after the climb (normally in the 
neighbouring towns of Moshi or Arusha). In addition to this package cost, interviews 
with tourists revealed an average of US$171 of out-of-pocket or discretionary spending 
is made during the climb – a total in-country spend of US$1,376 per tourist. 
Figure 2 illustrates the breakdown of total (package and discretionary) climber 
expenditure, based on information obtained from tour operators, accommodation 
provider and tourist surveys. 
The largest single item of tourist expenditure 
is National Park fees at 47% of the total cost. 
Each climber pays an average of US$649 in 
National Park fees as part of their tour operator 
package. 
The second largest item of expenditure is 
payments for climbing staff, which amounts 
18% of total spending when wages from tour 
operators and tips from tourists are combined. 
.PVOU ,JMJNBOKBSP DMJNCJOH TUBGG SFDFJWF BO 
average annual income (including both wages 
and tips) of US$1,830 for guides, US$842 for 
porters, and US$771 for cooks. 
Porters wages vary significantly between 
different tour operators and routes. Using 
B MBSHF TBNQMF JO 
 UIF ,JMJNBOKBSP 
1PSUFST TTJTUBODF 1SPKFDU GPVOE WFSZ 
widespread abuses of porters working 
conditions and day rates that vary from 
US$3.50 to $10.60 per day. 
Figure 2: Cost components of a typical Mountain-climbing 
holiday (US$1,376 in-country) 
3% 4% 
6% 
6% 
18% 
16% 
47% 
Park fees 
Tour operator margins 
Wages  Tips 
Accommodation 
Food  Beverages 
Transport 
Cultural goods  services 
Mount Kilimanjaro 
tour operators market 
There are many tour operators in 
5BO[BOJB PGGFSJOH .PVOU ,JMJNBOKBSP 
climbing packages. There are half a 
dozen long-established operators that 
each sell about 3,000 packages per 
year, and the other half of the market 
comprises of packages that are sold 
by smaller, niche and less-established 
operators. There is a steady increase 
in the number of packages sold by 
emerging tour operators – often 
established by former tourist guides. 
Emerging operators typically sell 
about 300 climbing packages a year. 
Examples 
of 
good 
pracKce 
 
Kps 
Planning  development issues: 
Damaralland IInsttiittuttiionall Arrangementts 
Torra Conservancy 
Lessor / partner 
10% revenue. 
£300 p/a rent 
15-yr BOT 
arrangement 
Damaraland Camp 
Wilderness Safaris 
Lessee, Developer and Operator 
• Damaraland is a Build Operate partnership with the community Wilderness Safaris) (a hybrid • WS and INDRC organised and organised rental/transfer • 15 year agreement between conservancy for ~10 hectares hunting concession area) 
• 10% of the net accommodation guest's stay are allocated community 
• For the last 5 years of the have transferred 20% ownership the conservancy and decrease turnover by 20% each year. 
• By year 15 conservancy would manage the lodge, and WS market it. 
• Books presented to Trust • Joint management committee community to discuss lodge wider area 
State 
Land owner 
Permission to Occupy 
Brian Jones, Jones and Ashley (2001), Bruce
Clear 
Simple 
Short
Guidelines 
Scoping 
Situational 
analysis 
Conference
Policies, 
strategies, 
legislaKon 
Namibia: 
-­‐‑ Concession 
policy 
-­‐‑ Draft Parks and 
Wildlife 
management 
Bill 
-­‐‑ Tourism policy 
Malawi: 
-­‐‑ PPP Policy 
framework 
-­‐‑ National 
Tourism 
Policy 
South Africa: 
-­‐‑ Public Finance 
Management Act – 
Treasury 
regulation 16 
-­‐‑ Municipal Finance 
Management Act 
SADC: Protocol on the Development of Tourism; Protocol 
on Wildlife Conservation and Law Enforcement
Policies, 
strategies, 
legislaKon 
Botswana: 
-­‐‑ Tourism policy 
-­‐‑ National Ecotourism 
Strategy 
-­‐‑ Draft Tourism Policy 
-­‐‑ National Licensing 
Act 
Tanzania: 
-­‐‑ National Tourism 
Policy 
-­‐‑ Wildlife Policy of 
Tanzania 
-­‐‑ National Policies 
for National Parks 
in Tanzania 
Plans: Tourism Masterplans (country); Integrated Development Plans (TFCA; outside 
Protected Areas); Protected Area Management Plans
Concession 
models 
Management • Awelani, South Africa 
• Witsieshoek, Maloti-­‐‑ 
Lease Drakensberg TFCA 
• Singita Lebombo, GLTFCA 
• Chemucane, Lubombo TFCA 
Concession / 
PPP 
(BOT, ROT) 
Best Practice: Use of the model and duration that is most appropriate to 
the level of investment and product type
Concession 
processes 
• Botswana, Malawi, Mozambique, 
Namibia, South Africa, Tanzania, 
Zambia, Zimbabwe 
Competitive 
bid (Tender) 
Unsolicited • Angola, Mozambique 
Direct award • Mozambique, Namibia 
(communities) 
Best Practice: Competitive bidding -­‐‑Most competitive and transparent.
Transboundary 
products 
-­‐ 
AccommodaKon 
 
tours 
TransfronKer 
Park 
DesKnaKons: 
Kgalagadi 
TFCA, 
GLTFCA, 
MaloK-­‐ 
Drakensberg 
TFCA 
Wilderness 
Safaris: 
GLTFCA, 
KAZA, 
Ponta 
do 
Oura-­‐Kosi 
Bay 
Marine 
TFCA
Transboundary 
products 
-­‐ 
Events
Tourism 
investment 
guidelines 
SOUTHERN 
AFRICA 
TOURISM 
INVESTMENT 
HANDBOOK 
First Edition 
INVESTMENT HAN D BOO K 
DEVELOPED BY RETOSA 
Angola, Botswana, DR Congo, Lesotho, 
Mauritius, Mozambique, Namibia, Seychelles, South 
Zambia and Zimbabwe. The organisation 
States’ Tourism Ministries, Tourism Boards 
Designed by Indigo Marketing 
www.indigo.co.za 
retosa.co.za 
co.za 
• Lesotho: Tourism Investment Guide Toolkit 
• Mozambique: Mozambique Investment Climate Library; Tourism concession 
manuals (public  private sector) 
• South Africa: PPP Manual – National Treasury 
• Tanzania: Investment Guide To Tanzania (UNCTAD); Guidelines for Coastal Tourism 
Development in Tanzania; Tanzania Investors Guide; TANAPA Development Action 
Lease Procedures 
• Zambia: Zambia Investor Guide Handbook
Guidelines 
Scoping 
Situational 
analysis 
Conference
• Review and revise draft guidelines 
• Add content, examples, tools, cases
Next steps: 
• Proceedings of 
meeting 
• Revise guidelines 
(vs 2) 
• Review period 
(email; SADC 
portal) 
• Final revision of 
guidelines (Nov) 
• Dissemination
Thank you! 
Dr Anna Spenceley 
Email: 
annaspenceley@gmail.com 
PresentaKons: 
www.slideshare.net/AnnaSpenceley 
Website: 
www.anna.spenceley.co.uk

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Guidelines on sustainable tourism concessions in SADC TFCAs Anna Spenceley

  • 1. 1 TECHNICAL WORKSHOP ON CONCESSIONING { TECHNICAL WORKSHOP ON CONCESSIONING A PROFESSIONAL TEAM DELIVERING CREATIVE PROJECT SOLUTIONS E: michaelw@sivest.co.za T: +27 31 581 1573 C: +27 83 670 1436 W: www.sivest.co.za Insert client INSERT PROJECT NAME 11 logo ! 1 Guidelines on Concessioning & Sustainable Tourism Investment in TFCAs in SADC Dr Anna Spenceley annaspenceley@gmail.com; www.anna.spenceley.co.uk Garden Court OR Tambo, Johannesburg, 2-­‐3 September 2014 A PROFESSIONAL TEAM DELIVERING CREATIVE PROJECT SOLUTIONS E: michaelw@sivest.co.za T: +27 31 581 1573 C: +27 83 670 1436 W: www.sivest.co.za Insert client INSERT PROJECT NAME 11 logo Insert client logo AND INVESTMENT IN TFCAs IN SADC THE PROCESS OF PACKAGING PROJECTS Presented by: Michael Wright Consulting Engineers y Project Managers y Environmental Consultants y Town and Regional Planners TFCAs: The Process of Packaging Projects 1 Insert client logo AND INVESTMENT IN TFCAs IN SADC THE PROCESS OF PACKAGING PROJECTS Presented by: Michael Wright Consulting Engineers y Project Managers y Environmental Consultants y Town and Regional Planners TFCAs: The Process of Packaging Projects 1
  • 3. Guidelines Scoping Situational analysis Conference Process
  • 4. Guidelines Scoping Situational analysis Conference
  • 5. PracKcal process guidance to support Step 1 decision making Step 2 Step 3
  • 6. Torra Conservancy & Damaraland Camp Align conservaKon & investment goals Namibia Author: Anna Spenceley. Photographs: Dana Alan, Wilderness
  • 7. 4 Tracing the tourist dollar on Mount Kilimanjaro To climb the Mountain, tourists must use a TANAPA registered guide. Almost all climbers book their climb as a package, which means that a local tour operator organises the climbing staff (guides, porters and cooks), park fees, food and equipment. Some tourists buy their package directly from a Tanzania in-bound tour operator, but most book their climb with a tour operator in their home country and the international tour operator then sub-contracts a local operator. A typical climb package is sold by local tour operators for an average of US$1,205 for a seven day tour itinerary. This is an all-inclusive arrangement and includes five days on the mountain with a night in a hotel before and after the climb (normally in the neighbouring towns of Moshi or Arusha). In addition to this package cost, interviews with tourists revealed an average of US$171 of out-of-pocket or discretionary spending is made during the climb – a total in-country spend of US$1,376 per tourist. Figure 2 illustrates the breakdown of total (package and discretionary) climber expenditure, based on information obtained from tour operators, accommodation provider and tourist surveys. The largest single item of tourist expenditure is National Park fees at 47% of the total cost. Each climber pays an average of US$649 in National Park fees as part of their tour operator package. The second largest item of expenditure is payments for climbing staff, which amounts 18% of total spending when wages from tour operators and tips from tourists are combined. .PVOU ,JMJNBOKBSP DMJNCJOH TUBGG SFDFJWF BO average annual income (including both wages and tips) of US$1,830 for guides, US$842 for porters, and US$771 for cooks. Porters wages vary significantly between different tour operators and routes. Using B MBSHF TBNQMF JO UIF ,JMJNBOKBSP 1PSUFST TTJTUBODF 1SPKFDU GPVOE WFSZ widespread abuses of porters working conditions and day rates that vary from US$3.50 to $10.60 per day. Figure 2: Cost components of a typical Mountain-climbing holiday (US$1,376 in-country) 3% 4% 6% 6% 18% 16% 47% Park fees Tour operator margins Wages Tips Accommodation Food Beverages Transport Cultural goods services Mount Kilimanjaro tour operators market There are many tour operators in 5BO[BOJB PGGFSJOH .PVOU ,JMJNBOKBSP climbing packages. There are half a dozen long-established operators that each sell about 3,000 packages per year, and the other half of the market comprises of packages that are sold by smaller, niche and less-established operators. There is a steady increase in the number of packages sold by emerging tour operators – often established by former tourist guides. Emerging operators typically sell about 300 climbing packages a year. Examples of good pracKce Kps Planning development issues: Damaralland IInsttiittuttiionall Arrangementts Torra Conservancy Lessor / partner 10% revenue. £300 p/a rent 15-yr BOT arrangement Damaraland Camp Wilderness Safaris Lessee, Developer and Operator • Damaraland is a Build Operate partnership with the community Wilderness Safaris) (a hybrid • WS and INDRC organised and organised rental/transfer • 15 year agreement between conservancy for ~10 hectares hunting concession area) • 10% of the net accommodation guest's stay are allocated community • For the last 5 years of the have transferred 20% ownership the conservancy and decrease turnover by 20% each year. • By year 15 conservancy would manage the lodge, and WS market it. • Books presented to Trust • Joint management committee community to discuss lodge wider area State Land owner Permission to Occupy Brian Jones, Jones and Ashley (2001), Bruce
  • 9. Guidelines Scoping Situational analysis Conference
  • 10. Policies, strategies, legislaKon Namibia: -­‐‑ Concession policy -­‐‑ Draft Parks and Wildlife management Bill -­‐‑ Tourism policy Malawi: -­‐‑ PPP Policy framework -­‐‑ National Tourism Policy South Africa: -­‐‑ Public Finance Management Act – Treasury regulation 16 -­‐‑ Municipal Finance Management Act SADC: Protocol on the Development of Tourism; Protocol on Wildlife Conservation and Law Enforcement
  • 11. Policies, strategies, legislaKon Botswana: -­‐‑ Tourism policy -­‐‑ National Ecotourism Strategy -­‐‑ Draft Tourism Policy -­‐‑ National Licensing Act Tanzania: -­‐‑ National Tourism Policy -­‐‑ Wildlife Policy of Tanzania -­‐‑ National Policies for National Parks in Tanzania Plans: Tourism Masterplans (country); Integrated Development Plans (TFCA; outside Protected Areas); Protected Area Management Plans
  • 12. Concession models Management • Awelani, South Africa • Witsieshoek, Maloti-­‐‑ Lease Drakensberg TFCA • Singita Lebombo, GLTFCA • Chemucane, Lubombo TFCA Concession / PPP (BOT, ROT) Best Practice: Use of the model and duration that is most appropriate to the level of investment and product type
  • 13. Concession processes • Botswana, Malawi, Mozambique, Namibia, South Africa, Tanzania, Zambia, Zimbabwe Competitive bid (Tender) Unsolicited • Angola, Mozambique Direct award • Mozambique, Namibia (communities) Best Practice: Competitive bidding -­‐‑Most competitive and transparent.
  • 14. Transboundary products -­‐ AccommodaKon tours TransfronKer Park DesKnaKons: Kgalagadi TFCA, GLTFCA, MaloK-­‐ Drakensberg TFCA Wilderness Safaris: GLTFCA, KAZA, Ponta do Oura-­‐Kosi Bay Marine TFCA
  • 16. Tourism investment guidelines SOUTHERN AFRICA TOURISM INVESTMENT HANDBOOK First Edition INVESTMENT HAN D BOO K DEVELOPED BY RETOSA Angola, Botswana, DR Congo, Lesotho, Mauritius, Mozambique, Namibia, Seychelles, South Zambia and Zimbabwe. The organisation States’ Tourism Ministries, Tourism Boards Designed by Indigo Marketing www.indigo.co.za retosa.co.za co.za • Lesotho: Tourism Investment Guide Toolkit • Mozambique: Mozambique Investment Climate Library; Tourism concession manuals (public private sector) • South Africa: PPP Manual – National Treasury • Tanzania: Investment Guide To Tanzania (UNCTAD); Guidelines for Coastal Tourism Development in Tanzania; Tanzania Investors Guide; TANAPA Development Action Lease Procedures • Zambia: Zambia Investor Guide Handbook
  • 17. Guidelines Scoping Situational analysis Conference
  • 18. • Review and revise draft guidelines • Add content, examples, tools, cases
  • 19.
  • 20. Next steps: • Proceedings of meeting • Revise guidelines (vs 2) • Review period (email; SADC portal) • Final revision of guidelines (Nov) • Dissemination
  • 21. Thank you! Dr Anna Spenceley Email: annaspenceley@gmail.com PresentaKons: www.slideshare.net/AnnaSpenceley Website: www.anna.spenceley.co.uk