ANNA SOLE SERRA

Barcelona Area, Spain Spain

Head of Service and Quality

Finance / Banking / Insurance

Insurance organization and customer service expert Professional career focus on improvement of the costumer service Experience as a strong operations manager, managing/working with diverse teams Broad knowledge of accounting and CRM systems and tools Demonstrated experience managing finances and budgets Supreme time management, organization and communication skills Collaborative Engaged Enthusiastic High level of integrity Entrepreneurial spirit Passion for technology and customer Author of the book Del cliente satisfecho al cliente entusiasmado (experiencia cliente en el sector de los seguros de vida)