1. Anna R. Franco
8402 Copperstone
Converse, TX 78109
Mobile: (210) 273-8927
Day Phone: (210) 566-4357
Email: annafranco@satx.rr.com
AVAILABILITY
Job Type: Permanent
Work Schedule: Full Time
Desired Locations: San Antonio TX
WORK EXPERIENCE
US Air Force 06/2014 - Present
39th Flying Training Squadron, Joint Base San Antonio - Randolph TX, US
Hours Per Week: 40
Section Chief, Administrative Support
Directs Information Management and Personnel Management for the entire unit reserve
squadron. Manages communications and information tasks, functions, and organizational
elements including staff support and administrative communications for 65 personnel. Provides
assistance in many different administrative communications to include but not limited to typing,
editing and mailing correspondence. Maintains office file plans. Executes staff support with
records management and various administrative functions to include answering phones, taking
messages, receives and distributes mail and maintaining/updating databases. Directs and
maintains the support and security of computer operations. Squadron security manager; trains
squadron personnel on computer Information Assurance Awareness Program. Accounting of
squadron resources and office supplies; managed closeout of squadron budget; eight programs &
zero discrepancies. Handles over 7000 inactive and active duty Reserve requests. Assists
Commander with execution and utilization of mandays and obligates $2+M in Reserve mandays.
Conducts annual review of program requirements, prepares programming and budgeting
requests, and develops plans for use of resources. Government purchase card holder-- accounted
for resources; managed FY closeout budget. Balanced government purchase account; managed
$60K allocation including international transactions. Worked with US Bank to recapture $1.4K
in unauthorized funds; significant cost savings to the US government.
US Air Force 11/2011 - 05/2014
39th Flying Training Squadron, Randolph Air Force Base TX, US
Hours Per Week: 40
Section Chief, Knowledge Operations Management
Responsible for management of squadron administrative functions for commander, 58 officers

2. and 4 enlisted personnel. Directs maintenance, support and security of computer operations;
tracks unit's leave as squadron leave monitor. Executes duties as functional area records
manager, organization accounts representative and maintains unit's office supplies. Squadron
security manager; trains squadron personnel on computer Information Assurance Awareness
Program. Accounted for resources; managed FY closeout budget; eight programs, zero
discrepancies. Balanced government purchase account; managed $80K allocation including
international transactions.
US Air Force 01/2009 – 10/2011
340th Flying Training Group, Randolph Air Force Base TX, US
Hours Per Week: 40
Chief, Operations Management and Analysis
Performed Information Management activities and maintained office file plan. Provided
assistance in various administrative communications to include typing and editing
correspondence. Performed staff support, records management and various administrative
functions to include updating databases. Provided information management support for other
entities such as the Inspector General and Legal offices. Worked with Unit Deployment
Manager managing and tracking ancillary training in order to ensure unit personnel remained
current. Provided support through manual and automated technology to include maintaining,
planning, and controlling programs, policies, methods, and procedures concerning
publications, forms, office systems, administrative communications, and unit mail. Provided
referral, coordination, and office management services. Performed workgroup management
and workgroup administration tasks. Performed functional area records manager duties by both
electronic and physical means. Complied with Freedom of Information Act and Privacy Act
procedures. Acquired and distributed publications and forms using manual and/or electronic
means. Responsible for information management support and assistance within the office of
the Director of Operations. Administrator and facilitator of the Air Reserve Component
Network (ARCNet) for the group and six squadrons. Manages annual and quarterly 340 FTG
flying awards; distributes and tabulates all scores for the award winners. Assists in preparing
annual, quarterly and monthly conferences, seminars, briefings, and weekly staff meetings.
Processed orders in AROWS and in CMAS. Accounted for resources; managed FY closeout
budget. Balanced government purchase account; managed $45K allocation.
US Air Force 03/2006 – 12/2008
340th Flying Training Group, Randolph Air Force Base TX, US
Hours Per Week: 40
Chief, Relocations and Employment
Planned, directed, and controlled all Personnel Relocations and Employment programs that
supported the group mission. Developed internal policy/procedures governing administration
of programs for 700 personnel in 3 different Major Commands. Programs included:
assignments/reassignments, retraining, active guard and reserve extensions and curtailments,

3. strength accounting/reporting, retirements, separations, reclassification, manning and
readiness. Advisor to leadership on a myriad of personnel issues affecting members in four
different associate programs. Processes AF Forms 1288 for inbound/outbound assignments
and AF Forms 2096 for internal personnel moves. Completes, maintains and distributes
contingency, exercise and deployment orders for the group and 12 geographically separated
units. Prepares and distributes separation/discharge orders; manages the Reserve Management
Vacancy System. Completes all DD Forms 214, retirement certificates and discharge
certificates.
US Air Force 01/2004 – 02/2006
340th Flying Training Group, Randolph Air Force Base TX, US
Hours Per Week: 40
Chief, Customer Service
Responsible for personnel support of headquarters and assigned personnel. Maintained Unit
Personnel Records on over 700 assigned personnel. Managed the Family Care Program, Leave
Program, Orders Program, Unit Training Assembly Program System, reenlistments, and
bonuses. Processes all the group’s awards and assigned personnel decorations. Ensured
virtual Records Emergency Data and SGLIs/FSGLIs were processed and validated through the
Case Management System. Completed staff assistance visits for each. Ancillary training
monitor and Functional Area Records Manager. Performed workgroup management and
workgroup administration tasks. Maintained successful working relationships and coordination
with other functional areas.
US Air Force 01/2001 – 12/2003
340th Flying Training Group, Randolph Air Force Base TX, US
Hours Per Week: 40
Chief, Personnel Programs
Responsible for personnel support of headquarters and assigned personnel. Maintained
personnel information files on all assigned personnel. Responsible for in-processing and out
processing all personnel. Managed the Family Care Program, Leave Program, Orders
Program, Unit Training Assembly Program System, Fitness Program, Weight and Body Fat
Management Program, the Performance Feedback Tracking System, the Measurement
Equipment Laboratory (PMEL) Monitor. Ensured recall rosters were current. Provided
administrative guidance and assistance to Commander and Executive Officer; reviews
performance reports/awards and decorations for over 500 personnel. Provided administrative
support on Unfavorable Information Files, Letters of Reprimand and Article 15s. Ancillary
training monitor and Functional Area Records Manager.
EDUCATION
Working towards an Associate’s Degree in Human Resources (40 semester hours)

4. PROFESSIONAL DEVELOPMENT
Senior Leadership Academy
Senior Development Leadership Course
Leadership Academy
Leadership Development Couse
CompTIA Security + Certification
Deliberate Crisis Action Planning and Execution Segments