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Optimize Medical Representatives Visits using My Sales Dialer

Optimize Medical Representatives Visits using My Sales Dialer

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Pharmaceutical Industry relies heavily on Medical Representatives (MR) for feedback, sale and constant touch with doctors and hospitals. This presentation demonstrates how My Sales Sales Dialer solution can optimize MRs work with remote management and tracking of agents.

Pharmaceutical Industry relies heavily on Medical Representatives (MR) for feedback, sale and constant touch with doctors and hospitals. This presentation demonstrates how My Sales Sales Dialer solution can optimize MRs work with remote management and tracking of agents.

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Optimize Medical Representatives Visits using My Sales Dialer

  1. 1. My Sales Dialer (CRM+) A Remote Workforce Management & CRM for Pharmaceutical Marketing Management Company Confidential Information
  2. 2. Introduction to Pharma Marketing Pharmaceutical marketing, sometimes called medico-marketing or pharma marketing, is the business of advertising or otherwise promoting the sale of pharmaceuticals or drugs. Company Confidential Information
  3. 3. ORGANIZATION SET UP OF SALES/MARKETING DEPARTMENT The Medical Representative plays a vital role in Pharmaceutical Marketing Management Company Confidential Information
  4. 4. Medical Representative Medical Representatives are the sales channel of the products of the pharmaceutical company. On behalf of the company, they visit a wide range of people and organizations like pharmacists, doctors, nursing homes and hospitals. Their job may involve extensive traveling to small towns and villages. In short, their physical presence in the company is limited. Company Confidential Information
  5. 5. My Sales Dialer (CRM+) SaaS based “Remote” Workforce Management Solution 5
  6. 6. What Is My Sales Dialer (CRM+) My Sales Dialer (CRM+) is a very handy and feature rich mobile CRM application and agent tracking system for Android Phones. This mobile application empowers Marketing people to free themselves from office walls with increased level of productivity. The app with centralized remote work force management system is also a field workforce management solution for any organization. Company Confidential Information
  7. 7. What Is My Sales Dialer (CRM+) • My Sales Dialer (CRM+) adds value to the Pharma marketing management & Medical Rep's performance by aiding them to instantly update information about the market trends The information could be about competitive products released in the market or medical practitioner’s current feedback about product. • Such instant information could be very valuable for the company. Thereby, a responsible role is given to the Medical Rep which would boost their enthusiasm and performance. Company Confidential Information
  8. 8. What Is My Sales Dialer (CRM+) Company Confidential Information
  9. 9. BENEFITS TO MANAGEMENT: • My Sales Dialer CRM+ comes as a boon for the Manager. The manager has the facility to monitor the Medical Rep's activities at any time. • Therefore, continuous tracking of the Medical Representative is possible by the manager irrespective of the geographical whereabouts of the Medical Representative (MR). • Also, List of target Medical practitioners and instructions (in csv format) are assigned to the Medical Reps. These targets and instructions instantly reach the Medical Reps operating at any remote location. Company Confidential Information
  10. 10. BENEFITS TO MEDICAL REP’S: • Medical Reps can avoid multiple trips to the Physicians/Doctors, because they are able to show various illustrations based on the requirement in a single visit. • MR can follow the schedule of the day as per reminders or as per nearest location. • MR can update the status of their work as well as bring to Manager’s attention if the priority is high. • Helps in giving them proof of visitation to the Physicians/Doctors. Company Confidential Information
  11. 11. Requirements To Implement My Sales Dialer CRM+ in your Organisation • Android Mobile Phone (For Medical Rep) • Internet connectivity • PC (For Manager) Company Confidential Information
  12. 12. Advantages for using My Sales Dialer CRM+ Solution in the Pharmaceutical Industry • Typically MRs makes routine trips to the doctors, daily 5 to 8 visits. • This can be increased to double visits per day, giving almost 300-500% more productivity in time and efforts as well as opportunity cost for a Medical Rep. • An optimized schedule created for each MR, that can help in streamlining the process and efficiency of each Medical representative. • Minimal time spent on phone conversation between supervisor and Representative, since most of the time information is available for the agent (on smart phone) and the supervisor (on dash board) for what they are looking for. Company Confidential Information
  13. 13. Product : A Glance
  14. 14. Admin (pharma Manager) login for MySalesDialer.com
  15. 15. Pharma Manager Account in Mysalesdialer
  16. 16. Features for Pharmaceutical Manager
  17. 17. How to Register a new Pharmaceutical Rep in MySalesDialer.com
  18. 18. A list of registered Pharmaceutical Representatives
  19. 19. Sending Contacts & Instructions to Medical Rep.
  20. 20. Download Rep’s data (Information & updates)
  21. 21. Representative’s Reporting & Performance
  22. 22. App on mobile phone • My Contacts : Contains all Contact Lists. • Add Contact : to add a new contact. • Export Feature : To Export file into SD card. • Message Templates : To create SMS & email templates. • My Custom List : Shows custom list created. • Import Address Book : to sync with address book. • Import CDV File : to import CSV File on our app Contacts. • Reminders : to create reminders for important calls. • MySalesDialer.Com Sync : to synchronized with MySalesDialer.com • Geo Tracking : to track our Agent location.
  23. 23. My Contacts : Contact management feature for medical Rep’s. • All Contacts : A grand list for all contacts (list of Doctors in Rep’s contacts). • My Leads : A list of potential practitioners. • My Client : A list of assigned Doctors (Dermatologist, Ortho etc). • My Prospects : A list of potential practitioners (Dermatologist, Ortho etc).. • Create Custom List : Create Custom List a/c to your need. • Manage Custom Lists : to manage custom lists.
  24. 24. Export Feature : Export enables us to download the data as CSV File (In Excel Format) on our SD Card . Message Template: Allow us to create an Email Or SMS template . Reminders : It shows all the Reminders of all list to be called .
  25. 25. Next Steps • My Sales Dialer (CRM+) representative can work with your team to setup a pilot run within certain agreed period. • My Sales Dialer (CRM+) will deploy pilot solution as per your company’s workflow and will measure the success of pilot program and would provide your management a comprehensive report to be considered for full deployment. Company Confidential Information
  26. 26. Thank You My Sales Dialer CRM+

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