A predictive dialer is an outbound calling system that automatically dials the call to the customers and helps agents connect with them. With CRM integration it makes the customer-agent communication more effective and increases the sales and customer experience.

1. 4 Ways How Predictive Dialers Boost
Sales And Customer Experience

2. Predictive dialer with the
help of cloud technology is
bringing notable difference to
ways of customer outreach
today.
Let’s check out how predictive
dialer boost sales.

3. 1. Higher Agent Efficiency

4. Predictive dialer filters out the unproductive numbers
like DND, fax and voice mail.
They increase the total number of connection rate
between customer and agents to a substantial level.

5. 2. Better Lead Management

6. Predictive dialers organize the customer data all at one
place. It provides customer chat history, call loggings
and lead information.
It automatically determines the best time to call the
clients living in different time zone.

7. 3. Updated Customer Database

8. Hosted predictive dialer integrated with CRM
automatically updates the customer database and agents
can easily use the data while dealing with them.
It helps the agent to pitch the right product to the
customer and accelerate sales by delivering a better
customer experience.

9. 4. Analyze Recorded Calls

10. Predictive dialer records all the calls and these calls
can be analysed for improving customer-agent
communication.
All these recorded calls helps in capturing customer
insights and make the customer interaction to the
point.

11. About Us
Call Center Hosting(CCH) is a leading and globally
recognized provider of call center hosting
solutions.
We offer a complete software-based call center
setup for start-ups, SMBs, and enterprise, which
includes predictive dialer services, auto dialer,
inbound and outbound call center solutions.
For more information, call us at +1-800-346-4974

12. Liked Us?
Find Similar Posts Here…
Follow Us For More Content

13. References
How Call Centers Boost Sales with Hosted Predictive Dialer
How Predictive Dialers Drives Sales Acceleration in Call Centers
5 Ways How Predictive Dialers Can Drive A Business Towards Success
and Growth