1. email Address : anjana.gupta1907@gmail.com Contact No: +91-8860416622
CURRICULUM VITAE
Anjana Gupta
OBJECTIVE
Confidence with willingness to excel as a good professional and seeking a challenging and rewarding position in an esteemed
organization
Professional Proficiency
Tools Administrator with total 2 years 10 months extensive experience in Tivoli Suite of Products specifically in the IBM Tivoli Network
Manager3.9/3.8 .Currently Managing Tivoli Network Manager environment for one of the major Telecom client of IBM. Also work on
IBM Tivoli Monitoring in the same project.
 Strong current technology knowledge of the IBM Tivoli suite(ITM & ITNM)
 Also good knowledge on Netcool / Omnibus product set.
 Experience in managing the development of solutions based around ITM & ITNM
 Retains up-to-date knowledge of industry trends and developments for the management systems area.
 Very strong knowledge in ITNM,ITM and netcool/omnibus
WORK EXPERIENCE:
Total Work experience: 2 years 10 months
Current Organization: IBM India Pvt Ltd. Job Title: System Management Specialist
Duration :( April 2012 – till date) Project: Bharti Airtel India
Bharti Airtel Africa
Roles & Responsibilities:-
IBM Tivoli Network
Manager 3.8 FP6
and
IBM Tivoli Network
Manager 3.9 FP3
• Administrating IT infrastructure Tools such as ITNM along with Netcool
omnibus 7.2.
• Configure discovery configuration.
• Manage and configure ITNM Database(NCIM)
• Installing and Configure ITNM Core Component ,TIP and different policy for
Network Devices monitoring Such As: Ping ,Cpu,Memory,Remote Ping,Fan
state,Interfaces status,Bgp Status many more.
• Enable monitoring of Juniper,NIPs,WLC,Brocade Network Devices by
customizing of Mibs.
• Enable sms and email Alert for device down,interfaces down cpu,memory and
bandwidth high utilization etc.
• enable customization of events present in ITNM TIP Console events consist
devices location,category and many others information.
• Customization of reports.
• Enable Data Transfer from NCIM Database to TDW.
• Installing and configure NP Agent for ITNM data transfer from NCIM to
TDW
Web GUI • Creating Filters,View,Pages and Maps.
• Creating User and provide the appropriate Wright's.
• Creating Groups and roles.
• LDAP Integration with WEB GUI.
IBM Tivoli Network Manager Specialist.

2. email Address : anjana.gupta1907@gmail.com Contact No: +91-8860416622
IBM Tivoli Monitoring
6.3.0
 Administrating IT infrastructure management Tools such as Tivoli Monitoring V6.3.0 along
with Netcool omnibus 7.3
 Installation and configuration of Hub-Tems ,R-tems and Teps.
 Installation & configuration of various Tivoli Monitoring Agents (such as ITM OS agent ,
Universal agents ,unix log agent along with core ITM component.
 Health check and troubleshooting of Core Tivoli Monitoring components such as HTEMS,
RTEMS,TEPS,TDW along with Warehouse proxy and ITM agents.
 Configuration & monitoring of Historical data collection
 Creating situations for various ITM Agents as per requirement.
 Configuring UA agents to Monitoring desired needs.
 Populating Depot and troubleshooting Remote Agent deployment.
 Providing various Monitoring solutions for other Applications
 Installation of monitoring agents in distributed OS platforms
 Performing periodic health check on Tivoli monitoring components
 Troubleshooting ITM Agents
 Resolving Incident tickets generated for Tivoli monitoring incidents
 Handling PMR with Tivoli support To get Solutions for complex issues
 Configuration of Tivoli data warehouse & troubleshooting warehouse export issues
 Periodical updating of patches and Fixes on All Tivoli monitoring components
IBM Tivoli
Netcool/OMNIbus
v7.3.1
• Installed and configure Omnibus 7.3.1 with FP5
• configure Pad and connect Ping probe,Mttrapd probe and EIF probe from Pad.
 Installing and configuring Ping Probe, Mttrapd Probe and EIF Probe.
 Creation of Netcool ObjectServer, Filters, views and Event lists.
 Netcool/OMNIbus 7.3.1 administration and configuration.
 Administer users, groups, conversions.
 Good Understanding of fail-over and High-Availability concepts
 Good understanding of Reporter Database in TDW.
 Good understanding of Triggers and procedures.
 Configuration of Reporter database in TDW.
 Installation and configuration of JDBC gateway from object server to Reporter database.
 Good understanding of uni-direction and bi-direction gateway.
 Good understanding of distributed architecture of omnibus.
 Modify the rule & props files of probes.
Cognos
 Work on Cognos Frame work Manger
 Cognos based report Design
 Data base handling Through Cognos
IBM Tivoli Network Manager Specialist.

3. email Address : anjana.gupta1907@gmail.com Contact No: +91-8860416622
Major Projects:
• Project Name : Bharti Airtel India
Technologies which I have work in this project is ITNM3.9,ITM6.3,ITCAM and netcool Omnibus.
• Project Name : Bharti Airtel Africa
Technologies which I have work in this project is ITNM3.9,ITM6.3,netcool Omnibus,ITCAM and Cognos.
Tivoli Skill Sets
 IBM Tivoli Monitoring v6.2 & v6 .1
 ITCAM agent for WebSphere server
 IBM Tivoli Management Framework v4.1.1
 IBM Tivoli Netcool/Omnibus 7.3.1
 IBM Tivoli Enterprise Console v3.9
 IBM Tivoli Network Manager 3.8
 IBM Tivoli Network Manager 3.9
 Cognos
 WEBGUI
Secondary Skill Sets:
DB2/MySQL • Installation and configuration of DB2.
• Creation of Db2-Instance for application.
• Creation of Database in DB2 which is used by application.
• Installation and configuration of DB2 client.
• Good understanding of Db2 queries like DDL and DML query.
• Good understanding of SQL queries like create table,delete,update,insert etc.
• Good understanding of Joins and group by in database.
Operating System-
RHEL6.1/Unix/Aix/
windows
• Installation - RHEL installation and Administration.
• Routine checks - Error Logs, Filesystems size, backups, HMC logs
monitoring.
• LVM - Working LVM management and filesystem and disk management
related activity.
• User Management - Creating and managing user accounts, setting disk quota
management.
• Paging Space - Extending, Reducing and creating Paging Space.
IBM Tivoli Network Manager Specialist.

4. email Address : anjana.gupta1907@gmail.com Contact No: +91-8860416622
• Network - Managing Network interfaces, NFS.
• Hardware-Managing AIX Power Series servers.
Educational Qualification:
Degree and year Institute Major and Specialization
B-tech 2011 Bhabha Institute of Technology Information Technology
Personal Details:
Name : Anjana Gupta
Contact Number: +91-8860416622
E-mail Id: anjana.gupta1907@gmail.com
Address : H-191-2nd
floor,Sector 12,Pratap Vihar ,Ghaziabad 201009.
Sex : Female.
IBM Tivoli Network Manager Specialist.