1. The “New Normal” – Employment
Engagement and Performance
When Working Remotely
Presented By: Aaron Adams, M.A.
Partner, HR Strategy & Alignment

2. The Whitmarsh
Consulting Group
• Human Resources Information Technology
Consulting
• Multichannel marketing communication strategy
• Email Marketing
• Blogs and Social Media Marketing
• Research projects
• Whitepapers
• Retargeting campaigns
WCG-BP.com
BestPracticeinHR.com
647-966-1340
Dwhitmarsh@WCG-BP.com
David Whitmarsh, CEO
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3. FREE -- HR Financial Analysis Report & Debrief
HR budget analysis | confidential report |one-on-one debrief
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• Gain insight into the real cost burden of being an
employer
• Identify the costs associated over the life cycle of your
employees
• Compare your HR strategy and budget against successful
organizations
• Learn from expert HR analysts
• Align your HR strategy with best-practices

4. TurnKey Coaching & Development Solutions
provides enterprise learning and development
solutions that drive business results and improve
organizational culture.
Our experts have decades of senior level business
experience in addition to years of HR development
practice, extensive training, and serious credentials.
Anisa Aven, CEO
About TurnKey Coaching &
Development Solutions

5. https://turnkeycoachingsolutions.net/LeadinginaCrisis

6. Virtual Training - BOGO
Buy One, Get One Free
Buy one qualifying training course and get a second for free. Use both trainings for your
department’s team or share with another team in your company!
To Schedule a Time to Discuss:
https://turnkeycoachingsolutions
.net/BogoTraining

7. Retained Leaders: Empowered
• Adjusting to working from home for
an extended period
• Managing remote teams
• Redefining business goals quickly
• Evaluating the team and fostering
motivation
• Developing the strategic approach for
business beyond COVID19
• Empowerment
• And much more!
NYOP: Name-Your-Own-Price
High-Touch meets High-Tech with our Hybrid
Digital and Personal Coaching Packages *Requires additional fees
Layoffs: Outplacement Coaching
• The company values them and cares
about their future
• Empowerment - focus on the future
• Job search skills
• Resume review / writing*
• LinkedIn profile development
• Interview preparation
• And much more! Developing
Networks
https://turnkeycoachingsolutions.net/NYOPoutplacement
281-469-4244
Leader@TurnKeyCoachingSolutions.com subject = NYOP

8. Aaron Adams is a Partner responsible for HR Strategy
and Alignment at Engagedly, a performance
management software platform that gives
organizations the ability to use real-time tools to drive
engagement, reinforce culture, identify development
opportunities and motivate employees to do their
best in a fun and collaborative environment.
Aaron Adams
About our Expert

9. What’s the “New Normal”?...

10. Ongoing process of communication between a
supervisor and an employee that occurs throughout the
year, in support of accomplishing the strategic objectives
of the organization.
What is Performance
Management?
THE PERFORMANCE APPRAISAL IS NOT PERFOMANCE
MANAGEMENT

11. 11
What is Employee Engagement?
We can assess the degree to which people
are engaged – Measurement
Can drive engagement through the way we
design work, processes, and systems - Design
When engaged people employ and express themselves
physically, cognitively, and emotionally to their work and to the
mission of the organization.
EMPLOYEE ENGAGEMENT SURVEY DOES NOT MEAN
YOU HAVE AN EMPLOYEE ENGAGEMENT STRATEGY

12. So….
Performance (Continuous)
Engagement (Design)
“The New Normal”

13. 13
Remote Work, Essential Needs, Tools to Help
What We Need From Work
Discuss Essential Needs of Employees
Share and Performance and Engagement Tools to Support Needs
The Nature of Remote Work
Talking about remote work and impacts

14. 14
The Nature of Remote Work
Things to keep in mind…
Access to global talent
Reduce time to travel to work
Positive impact on environment
Fewer networking opportunities
Changing the central location of work away from the usual office
Remote Work
Difficult to supervise and evaluate work

15. 15
What We Need
Tools – Having what you need to get the work done
Collaboration – Bringing together people to transfer and
share knowledge
Feedback – Paints a clear picture on how we’re doing, sets
expectations
Sense of Belonging – Part of something and contributing to
something bigger, adding value
Trust – Providing support and empowering others through
open communication

16. 16
Tools
Providing the appropriate tools that support getting the work done and
improve efficiency
Impact
Make the job easier
Provides better training options
Creates a more productive culture
Helps when recruiting future talent

17. 17
Collaboration
Working together towards achieving a common goal by sharing their ideas
and skills
Impact
Pools together talent
Drives employee development
Speeds things up, solutions and fuels progress

18. 18
Tools to Help with Collaboration
Social Collaboration - Share knowledge, ideas, updates, and help
others.
Learning - Create training to develop skills and competencies across the
organization.
Real-time Feedback - Give and receive feedback at any time with people
across the organization.
Goal Setting - Align work to shared objectives across the organization
and work together to drive progress.
Ongoing Check-ins – Schedule recurring check-ins on projects and key
initiatives and use updates to connect team and individuals with the
resources they need to be successful.

19. 19
Feedback
Feedback can be a motivator, and increase an individual’s personal feelings
of control over their work
Ideas
Remove the barriers to employee’s getting feedback
Be clear, specific (focused on behaviors and outcomes, not personality)
frequent , and immediate
Goal feedback regarding progress is especially effective

20. 20
Tools to Help with Feedback
Real-time Feedback - Share specific feedback, focus on good work,
develop opportunities, and things that need to be addressed quickly.
Goal Setting - Get feedback specific to goal(s) to drive progress and see
how your progress impacts the business.
Ongoing Check-ins - Continuously engage in discussions on important
topics, gather insights, and provide feedback to ensure that individuals
and teams are in sync.
Surveys – Quickly gather information from employees on important
topics and use their feedback to make key decision.

21. 21
Sense of Belonging
Feeling secure, supported, accepted, and included.
How to Make an Impact
Recognize accomplishments and contributions
Provide transparent communications
Survey employees about belonging on a monthly basis, qualitative and
quantitative data

22. 22
Tools to Help with Sense of Belonging
Rewards & Recognition - Openly recognize and reward others for
engaging in behaviors that are important to the team and
organization.
Social Collaboration - Openly praise good work at the individual and
group level, so that it’s visible to everyone.
Surveys - Be deliberate about seeing where people are at by surveying
them on a monthly basis, stay in tune with your people.

23. 23
Trust
Confidence in another’s integrity, motive and objectives, including
behavioral consistency, openness and discretion
Actions
Be accessible, honest, and transparent
Make a commitment to employees’ health and financial security by making
it easier for them to understand and take advantage of their benefits
Foster a greater sense of community and connection

24. 24
Tools to Help with Trust
Social Collaboration - Openly share access to information (knowledge,
updates, etc.) with your teams and the organization.
Rewards & Recognition - Consistently reward those actions that you
value within your team and/or organization.
Surveys - Keep a pulse on the level of trust amongst your people and
use their feedback to improve, use quantitative and qualitative data.

26. Thank You

27. Helping your organization succeed by preparing and
developing future leaders.
Aaron Adams
aaron.adams@engagedly.com

28. Retained Leaders: Empowered
• Adjusting to working from home
for an extended period
• Managing remote teams
• Redefining business goals quickly
• Evaluating the team and fostering
motivation
• Developing the strategic approach
for business beyond COVID19
• Empowerment
• And much more!
NYOP: Name-Your-Own-Price
High-Touch meets High-Tech with our Hybrid
Digital and Personal Coaching Packages
*Requires additional fees
Layoffs: Outplacement Coaching
• The company values them and
cares about their future
• Empowerment - focus on the
future
• Job search skills
• Resume review / writing*
• LinkedIn profile development
• Interview preparation
• Developing Networks
• And much more!
https://turnkeycoachingsolutions.net/NYOPoutplacement

29. Components
Kick-Off
Group Coaching –
video conference
2 Weeks
Digital Coaching
Journey
Ready to Fly
Group Coaching –
video conference
10 to 12 Participants per Group
Current program will be facilitated in English. (Waitlist
available for Spanish, German, Dutch, French programs.)
https://turnkeycoachingsolutions.net/NYOPoutplacement

30. COST
Pick Your Track - Pick Your Price
When business-as-usual is the order of the day, our
blended high-touch, high-tech coaching programs
range from $800 to $2,500 per person.
Today, as our part in response to the pandemic
challenges, it’s NYOP (Name-Your-Own-Price).
Our senior program advisors will customize your
program specifically for your organizational goals.
281-469-4244 Leader@TurnKeyCoachingSolutions.com subject = NYOP
https://turnkeycoachingsolutions.net/NYOPoutplacement

31. https://turnkeycoachingsolutions.net/LeadinginaCrisis

32. Feedback
https://sm.turnkeycoachingsolutions.com/webinarfdbk

33. https://www.slideshare.net/AnisaAven
Leader@TurnkeyCoachingSolutions.com
https://www.youtube.com/user/CorpCoachPros
https://www.linkedin.com/company/turnkey-
coaching-&-development-solutions-llc-/
https://twitter.com/CorpCoachPros
281-469-4244
https://TurnKeyCoachingSolutions.com
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