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Institutional theory and Social
Entrepreneurship

Anirudh Agrawal

Anirudh Agrawal
PhD Fellow
Copenhagen Business School
Porcelænshaven 18A, 0,119
DK-2000 Frederiksberg
Denmark
Office.: +45 38 15 34 01
M: +45 41 68 95 02
e-mail : aag.ikl@cbs.dk
Last Session
• Microfinance
– Theory of Change
• Poverty and Microfinance
• Financial Inclusion

– Formal banking system and Microfinance
• Debt and Equity finance
• Information assymetry
• Moral hazard

Anirudh Agrawal
Principles of Microfinance
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Poor people need a variety of financial services, not just loans.
Microfinance is a powerful tool to fight poverty.
Microfinance means building financial systems that serve the poor.
Microfinance must pay for itself to reach large numbers of poor people.
Microfinance is about building permanent local financial institutions.
Microcredit is not the best tool for everyone or every situation.
Interest rate ceilings making it harder for poor people to get credit.
The role of government is to enable financial services, not to provide
them.
• Donor funds should complement private capital, not compete with it.
• The key bottleneck is the shortage of strong institutions and managers.
• Microfinance works best when it measures and discloses its
performance.

Anirudh Agrawal
Institutional theory and Social
Entrepreneurship

http://www.youtube.com/watch?v=mL_KmeykiH0

Anirudh Agrawal
THE ORGANIZATIONAL SOCIETY

Clusters
Networks
Industries
Economic Groups
Cartels

Organization
Populations

Organizational
Field
Organizations

Source: Internet

Anirudh Agrawal
Institutional Theory
Legitimacy, Reputation, Mission, Vision, Objectives, Sustainability

Organizational
Maintenance, Expansion and Transformation
Identity construction, Memory, Power, Degree of coupling

Social

Comme
rcial

Public

regulato
ry

investor

Institutional environment

Anirudh Agrawal
Source: Anirudh Agrawal WIP-1 Seminar

6
Why organizations change?
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Innovation
Market pressures, Competition
New Norms
Changing consumer behaviour

Anirudh Agrawal
Institutional Theory
• Economic View
– Homo Economicus
– Efficiency
– Profit maximization

• Sociological view
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Norms and rules of the society
Culture
Religion
Family
Social Network
Anirudh Agrawal
What is an institution?
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Walls
Family
Religion
School
Education
Marriage
Rituals
Anirudh Agrawal
What is an institution?
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Organizational Structure
Bureaucracy
Constitution
Church
Society
Community
Market
Anirudh Agrawal
Why Organizations appear similar?

Anirudh Agrawal
Isomorphism
• DiMaggio & Powell: Organizations remain
similar– and continue to become more like
each other– because of different
“isomorphic” pressures.

Anirudh Agrawal
Types of Isomorphism
Competitive Isomorphism:
 Driven by regular market pressures
Institutional Isomorphism:
 Coercive: Driven by government regulation, political
influence, search for legitimacy
 Mimetic: Driven by standardized responses to uncertainty
 Normative: Socialization of workers– professionalization–
creates pressures to work in accepted ways

Anirudh Agrawal
Isomorphism
• Competition in Markets
– Influence firms to behave in order to respond to
markets

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Niche Markets
Emerging Markets
BOP Markets
Open Markets
Close Markets
Anirudh Agrawal
Discuss for 10 minutes
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Ashoka Fellowship and Unlimited
SKS Microfinance
Specialisterne
Car sharing

Anirudh Agrawal
Institutional Logic
Embeddednes: The idea that economic relations between
individuals or firms are embedded in actual social networks
and do not exist in an abstract idealized market
• Each institution has a central logic

• Logic guides organizing principles, gives actors vocabularies of
motive and sense of self

Anirudh Agrawal
Discuss for 10 minutes
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Ashoka Fellowship and Unlimited
SKS Microfinance
Specialisterne
Car sharing

Anirudh Agrawal
Institutional Work
• the ways in which individuals, groups, and organizations work to create,
maintain, and disrupt the institutions that structure their lives
• the range of ways that people build, sustain, and change institutions.
• understand the role of individuals in building, maintaining, and toppling
institutions
• Examples:
• Managers in Organizations
• Priests in Church
• Parents in Family
• Community leaders

Anirudh Agrawal

Lawrence, T., Suddaby, R., & Leca, B. (2011). Institutional Work: Refocusing Institutional Studies of Organization. Journal of Management Inquiry
Discuss for 10 minutes
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Ashoka Fellowship and Unlimited
SKS Microfinance
Specialisterne
Car sharing

Anirudh Agrawal
Institutional Memory
• Collective set of facts, concepts, experiences, and
know-how held by a group of people
• Culture
• Folk Tales
• Stories
• Documentations
• Processes, Products and Services
• How
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Pictures
Movies
Books and Writings
Folktales
Anirudh Agrawal
Discuss for 10 minutes
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Ashoka Fellowship and Unlimited
SKS Microfinance
Specialisterne
Car sharing

Anirudh Agrawal
Institutional Void
• Lack of marketing supporting institutions such
as market intermediaries, legal protection.
– Ashoka Fellowship
– Impact investment
– Microfinance in Bangladesh
– Socialization place for the marginalized in
Copenhagen
– HuB Copenhagen
– http://www.youtube.com/watch?v=NswJJBJZQgE
Anirudh Agrawal
Discuss for 10 minutes
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Ashoka Fellowship and Unlimited
SKS Microfinance
Specialisterne
Car sharing

Anirudh Agrawal
Institutional Entrepreneurship
• Who changes institutions?
• paradox of embedded agency
• How does new institution get legitimacy?

Anirudh Agrawal

Leca, Battilana and Boxambaum 2008
Institutional Entrepreneurship
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Gandhi
Martin Luther King
Mo. Yunus
Bill Drayton
Michael Jackson
Elvis Presley
Alferd Hichhock
Anirudh Agrawal
Discuss for 10 minutes
•
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•

Ashoka Fellowship and Unlimited
SKS Microfinance
Specialisterne
Car sharing

Anirudh Agrawal
Legitimacy
• Suchman (1995) “generalised perception or
assumption that the actions of an entity are
desirable, proper, or appropriate within some
socially constructed system of norms, values,
beliefs and definitions.”

• But how is legitimacy constructed?

Anirudh Agrawal
Types of Legitimacy
• Moral legitimacy
• Pragmatic Legitimacy
• Cognitive Legitimacy

Anirudh Agrawal
Suchman 1995
Layers of Legitimacy

Anirudh Agrawal
Discuss for 10 minutes
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•

Ashoka Fellowship and Unlimited
SKS Microfinance
Specialisterne
Car sharing

Anirudh Agrawal
Next Lecture
• Yunus, M., Moingeon, B., & Lehmann-Ortega, L.
(n.d.). Building Social Business Models: Lessons
from the Grameen Experience. Long Range
Planning
And
• Ashoka Fellowship and Unlimited
• SKS Microfinance
• Specialisterne
• Car sharing
Anirudh Agrawal
Additional reading list
Isomorphism
DiMaggio, P. J., & Powell, W. W. (1983). The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields.
American Sociological Review, 48(2), 147–160. Retrieved from
http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=14846933&site=ehost-live
DiMaggio, P. J., & Anheier, H. K. (1990). THE SOCIOLOGY OF NONPROFIT ORGANIZATIONS AND SECTORS. Annual Review of Sociology, 16(1),
137–159. Retrieved from http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=9101282649&login.asp&site=ehostlive&scope=site
Institutional Work
Dobbins, F. (2010). Institutional Work: Actors and Agency in Institutional Studies of Organizations. Administrative Science Quarterly, 55(4),
673–676. Retrieved from http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=59240580&login.asp&site=ehost-live&scope=site
Lawrence, T. B., & Suddaby, R. (2006). Institutions and Institutional Work. In S. Clegg, C. Hardy, T. B. Lawrence & W. R. Nord (Eds.), The SAGE
handbook of organization studies (2nd ed., pp. 215-254). London: Sage Publications
•
Agency and Institutional Entrepreneurship
•
Agency and Institutions: A Review of Institutional Entrepreneurship
By Bernard Leca ,Julie Battilana ,Eva Boxenbaum (online free)
•
Institutional logic
Thronton, Ocasio, & Lounsbury. (2012). The Institutional Logics Perspective: A new approach to culture, structure and process. Oxford: Oxford
University Press.

Anirudh Agrawal
Anirudh Agrawal

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theories of social entrepreneurship part1

  • 1. Institutional theory and Social Entrepreneurship Anirudh Agrawal Anirudh Agrawal PhD Fellow Copenhagen Business School Porcelænshaven 18A, 0,119 DK-2000 Frederiksberg Denmark Office.: +45 38 15 34 01 M: +45 41 68 95 02 e-mail : aag.ikl@cbs.dk
  • 2. Last Session • Microfinance – Theory of Change • Poverty and Microfinance • Financial Inclusion – Formal banking system and Microfinance • Debt and Equity finance • Information assymetry • Moral hazard Anirudh Agrawal
  • 3. Principles of Microfinance • • • • • • • • Poor people need a variety of financial services, not just loans. Microfinance is a powerful tool to fight poverty. Microfinance means building financial systems that serve the poor. Microfinance must pay for itself to reach large numbers of poor people. Microfinance is about building permanent local financial institutions. Microcredit is not the best tool for everyone or every situation. Interest rate ceilings making it harder for poor people to get credit. The role of government is to enable financial services, not to provide them. • Donor funds should complement private capital, not compete with it. • The key bottleneck is the shortage of strong institutions and managers. • Microfinance works best when it measures and discloses its performance. Anirudh Agrawal
  • 4. Institutional theory and Social Entrepreneurship http://www.youtube.com/watch?v=mL_KmeykiH0 Anirudh Agrawal
  • 5. THE ORGANIZATIONAL SOCIETY Clusters Networks Industries Economic Groups Cartels Organization Populations Organizational Field Organizations Source: Internet Anirudh Agrawal
  • 6. Institutional Theory Legitimacy, Reputation, Mission, Vision, Objectives, Sustainability Organizational Maintenance, Expansion and Transformation Identity construction, Memory, Power, Degree of coupling Social Comme rcial Public regulato ry investor Institutional environment Anirudh Agrawal Source: Anirudh Agrawal WIP-1 Seminar 6
  • 7. Why organizations change? • • • • Innovation Market pressures, Competition New Norms Changing consumer behaviour Anirudh Agrawal
  • 8. Institutional Theory • Economic View – Homo Economicus – Efficiency – Profit maximization • Sociological view – – – – – Norms and rules of the society Culture Religion Family Social Network Anirudh Agrawal
  • 9. What is an institution? • • • • • • • Walls Family Religion School Education Marriage Rituals Anirudh Agrawal
  • 10. What is an institution? • • • • • • • Organizational Structure Bureaucracy Constitution Church Society Community Market Anirudh Agrawal
  • 11. Why Organizations appear similar? Anirudh Agrawal
  • 12. Isomorphism • DiMaggio & Powell: Organizations remain similar– and continue to become more like each other– because of different “isomorphic” pressures. Anirudh Agrawal
  • 13. Types of Isomorphism Competitive Isomorphism:  Driven by regular market pressures Institutional Isomorphism:  Coercive: Driven by government regulation, political influence, search for legitimacy  Mimetic: Driven by standardized responses to uncertainty  Normative: Socialization of workers– professionalization– creates pressures to work in accepted ways Anirudh Agrawal
  • 14. Isomorphism • Competition in Markets – Influence firms to behave in order to respond to markets • • • • • Niche Markets Emerging Markets BOP Markets Open Markets Close Markets Anirudh Agrawal
  • 15. Discuss for 10 minutes • • • • Ashoka Fellowship and Unlimited SKS Microfinance Specialisterne Car sharing Anirudh Agrawal
  • 16. Institutional Logic Embeddednes: The idea that economic relations between individuals or firms are embedded in actual social networks and do not exist in an abstract idealized market • Each institution has a central logic • Logic guides organizing principles, gives actors vocabularies of motive and sense of self Anirudh Agrawal
  • 17. Discuss for 10 minutes • • • • Ashoka Fellowship and Unlimited SKS Microfinance Specialisterne Car sharing Anirudh Agrawal
  • 18. Institutional Work • the ways in which individuals, groups, and organizations work to create, maintain, and disrupt the institutions that structure their lives • the range of ways that people build, sustain, and change institutions. • understand the role of individuals in building, maintaining, and toppling institutions • Examples: • Managers in Organizations • Priests in Church • Parents in Family • Community leaders Anirudh Agrawal Lawrence, T., Suddaby, R., & Leca, B. (2011). Institutional Work: Refocusing Institutional Studies of Organization. Journal of Management Inquiry
  • 19. Discuss for 10 minutes • • • • Ashoka Fellowship and Unlimited SKS Microfinance Specialisterne Car sharing Anirudh Agrawal
  • 20. Institutional Memory • Collective set of facts, concepts, experiences, and know-how held by a group of people • Culture • Folk Tales • Stories • Documentations • Processes, Products and Services • How • • • • Pictures Movies Books and Writings Folktales Anirudh Agrawal
  • 21. Discuss for 10 minutes • • • • Ashoka Fellowship and Unlimited SKS Microfinance Specialisterne Car sharing Anirudh Agrawal
  • 22. Institutional Void • Lack of marketing supporting institutions such as market intermediaries, legal protection. – Ashoka Fellowship – Impact investment – Microfinance in Bangladesh – Socialization place for the marginalized in Copenhagen – HuB Copenhagen – http://www.youtube.com/watch?v=NswJJBJZQgE Anirudh Agrawal
  • 23. Discuss for 10 minutes • • • • Ashoka Fellowship and Unlimited SKS Microfinance Specialisterne Car sharing Anirudh Agrawal
  • 24. Institutional Entrepreneurship • Who changes institutions? • paradox of embedded agency • How does new institution get legitimacy? Anirudh Agrawal Leca, Battilana and Boxambaum 2008
  • 25. Institutional Entrepreneurship • • • • • • • Gandhi Martin Luther King Mo. Yunus Bill Drayton Michael Jackson Elvis Presley Alferd Hichhock Anirudh Agrawal
  • 26. Discuss for 10 minutes • • • • Ashoka Fellowship and Unlimited SKS Microfinance Specialisterne Car sharing Anirudh Agrawal
  • 27. Legitimacy • Suchman (1995) “generalised perception or assumption that the actions of an entity are desirable, proper, or appropriate within some socially constructed system of norms, values, beliefs and definitions.” • But how is legitimacy constructed? Anirudh Agrawal
  • 28. Types of Legitimacy • Moral legitimacy • Pragmatic Legitimacy • Cognitive Legitimacy Anirudh Agrawal Suchman 1995
  • 30. Discuss for 10 minutes • • • • Ashoka Fellowship and Unlimited SKS Microfinance Specialisterne Car sharing Anirudh Agrawal
  • 31. Next Lecture • Yunus, M., Moingeon, B., & Lehmann-Ortega, L. (n.d.). Building Social Business Models: Lessons from the Grameen Experience. Long Range Planning And • Ashoka Fellowship and Unlimited • SKS Microfinance • Specialisterne • Car sharing Anirudh Agrawal
  • 32. Additional reading list Isomorphism DiMaggio, P. J., & Powell, W. W. (1983). The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields. American Sociological Review, 48(2), 147–160. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=14846933&site=ehost-live DiMaggio, P. J., & Anheier, H. K. (1990). THE SOCIOLOGY OF NONPROFIT ORGANIZATIONS AND SECTORS. Annual Review of Sociology, 16(1), 137–159. Retrieved from http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=9101282649&login.asp&site=ehostlive&scope=site Institutional Work Dobbins, F. (2010). Institutional Work: Actors and Agency in Institutional Studies of Organizations. Administrative Science Quarterly, 55(4), 673–676. Retrieved from http://escweb.lib.cbs.dk/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=59240580&login.asp&site=ehost-live&scope=site Lawrence, T. B., & Suddaby, R. (2006). Institutions and Institutional Work. In S. Clegg, C. Hardy, T. B. Lawrence & W. R. Nord (Eds.), The SAGE handbook of organization studies (2nd ed., pp. 215-254). London: Sage Publications • Agency and Institutional Entrepreneurship • Agency and Institutions: A Review of Institutional Entrepreneurship By Bernard Leca ,Julie Battilana ,Eva Boxenbaum (online free) • Institutional logic Thronton, Ocasio, & Lounsbury. (2012). The Institutional Logics Perspective: A new approach to culture, structure and process. Oxford: Oxford University Press. Anirudh Agrawal