1. MyTRIZ Competition 2012
Solution for Part 1
BY EUREKA
• ANG MEI CHOO, (PHD.), IVI, UKM
• NG KOK WENG, (PHD.), SIRIM BERHAD
• SITI AZFANIZAM AHMAD, (PHD.), UPM
• AMELIA NATASYA ABD. WAHAB , (MSC.), UKM

2. PROBLEM STATEMENT
Problem statement: The mismatch between capabilities
needed by employers and skills/experience of ICT
(Information and Communication Technology) job seekers
Note: Ask Repeated WHYs
• Why such mismatch happens?
There’s a lack of communication between the ICT
industries/employers and the education sectors. Education sector
is supposed to provide training the necessary skills to the job
seekers before they enter the job market.
• Why is there a lack of communication?
In the fast-paced world, employers in the ICT Industries do not
directly and frequently interact to education sector.
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MyTRIZ inspired operators

3. PROBLEM STATEMENT
(CONT.)
• Why don’t they communicate with each other regularly?
There’s no regular channel for communication between
educationists and industrialist. The education sectors and
industries are setup by different people. They don’t usually
communicate. Education providers plan syllabus and submit for
approval to a group of invited consultants and Ministry of
Education/Higher Education before the syllabus being enforced.
The consultants don’t usually have to follow up to see the actual
implementation and to update on the current or future trend of the
ICT skills.
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4. CURRENT SITUATION
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5. IDENTIFY COMPONENTS
AND THEIR
RELATIONSHIPS
Component Modeling
influences
supports
Society/General
Government Employers
public
recruit
support
Legend supports
Useful function
Insufficient Education
function providers Job seekers
Supersystem
component produce
(Transfer
System component skills)
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6. BRAINSTORMING THE
CAUSE AND EFFECT
Cause and Effect Chain Analysis
Lack of
Syllabus not updated
communications with
with industries’ needs
the industries
Education Providers lack of Lack of industrial
Lack of skill/
qualified trainers attachment/
capabilities
collaboration
Rapid technology
Lack of skill advancement
training
Syllabus not focus on hands-on
practical training but more on
theories
Lack of
experience
ICT Skilled Poor facilities
workers shortage
Lack of workers Lack of funding
Lack of career path
Lack of interest
Too challenging
Migration Poor remuneration
Others? Lack of incentive
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Poor recognition
TRIZ competition 2012

7. SOLUTIONS?
We have used
Engineering Contradictions
to find the solutions.
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8. SOLVING BY
ENGINEERING
CONTRADICTION
By using Engineering Contradiction and TRIZ contradiction matrix
From the cause and effect chain analysis, we have identified a lot of causes that
contribute to the shortage of skilled workers. These causes are mainly due to
social and economic issues. We have tried to link these causes to relevant
engineering contradictions and solved them using the TRIZ matrix.
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9. SOLVING BY
ENGINEERING
CONTRADICTION
• Using intermediate agencies/consultants
• Adopt and adapt the existing syllabus from overseas
• Aggressive R&D
• Investment and marketing research on the state-of-the-art
technology
• Change the syllabus to include more practical training and
vocational oriented.
• Learning assisted with semi-automated or automated
tutoring system
• Use compatible (generic) ICT tools
• Use modular plug and play approach
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TRIZ inspired operators

10. THANK YOU
END OF PART 1
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MyTRIZ inspired operators