1. ANDREW PETER-PAUL YURGIN
29 Ferrell Rd. ♦ Harrisonville, NJ 08039 ♦ andyyurgin@gmail.com ♦ 856.371.5449
PROFILE
Motivated and passionate individual who is looking to secure a position with a fashion forward retailer.
Looking to come on board with a progressive company that will provide me with the opportunity to
grow as an individual. Provides strong background in clientele and creating in-store events to cater to our
customer. Driven by new challenges to maximize business and to meet and exceed goals.
EXPERIENCE
Michael Kors, Deptford, NJ March 2014- Present
Store Manager
• Hired on to open a brand new location and surpassed volume plan, ending the first year with a
+10% over plan and second year a +10% comp.
• Drive client penetration consistently over a 25% each week by using our stylist approach to keep the
clients engaged with our brand.
• Consistently hitting monthly bonus goals by leading a strong team, creating an exceptional customer
experience and exceeding all kpi goals.
• Recognized for fashioning one of the best client experiences throughout the district, resulting in new
client relations daily and continued repeat business.
• Through investing time in their professional development, I was able to promote 2 Sales Associates
to leadership positions and a 2 Sales Supervisor to my current Assistant Store Manager
• Leveraged to oversee district payroll and ensure that our district would stay within the payroll budget.
• Nominated by region leaders to launch Michael Kors first ever #MKEMPLOYEESGIVEBACK to
our community during the holiday season.
• Generated $6,000 in proceeds to the World Food Hunger Program resulting in being the #1 store in
the district.
West Elm, Chestnut St. Philadelphia, PA June 2013-March 2014
Associate Store Manager
• Work closely with GM/Area Manager in my home store to implement new and creative ways to
drive business to achieve a status of $7 million in volume.
• Conducts management meeting to review weekly business opportunities and success.
• Creates top customer service resulting in three 100% mystery shops scores.
• Partners with team to network with local businesses to set up events within store and successfully
achieving our goal of one client event per week.
• Oversees and has a direct report from a team of 25 including the Assistant Store Manager, Ops
Manager, Visual Manager and Sales Associates.
• Responsible for overseeing our top in home stylist who drives 25% of the business alone.
• Works with team to create a fun and inspirational way to drive sales by keeping moral high and
energetic.

2. Juicy Couture, Walnut. St. Philadelphia, PA June 2010-June 2013
Store Manager
• Responsible for training and maintaining management team to bring store up to company standards
by holding weekly management meetings with top talent in the field.
• Trained and consistently followed up on J-Service techniques to ensure maximum knowledge of
selling culture.
• Educated team using a variety of tools to gain Product Knowledge that ensures all product features
and benefits are being communicated to customers.
• Consistent on managing team to maintain 15% conversion vs.LY conversion of 9%.
• Maintained integrity in visual standards by setting up DOR within each Assistant as well as holding
each manager accountable to assigned DOR.
• Created a Loss Prevention standard to reduce shrink results from 2.9% to a .9%.
• Ensured and held managers accountable to CSM shifts to maximize each KPI and volume dollars
each hour.
• Completed Monthly Performance Plans for each manager and associate to help train and develop
and ensure consistency
• Trained and developed bench strength within the brand and outside brand.
• Upheld and created a wider percent of over 40% client business volume by holding accountable to
the company’s “One-One-One” rule.
• Traveled and supported stores in help within the district when in need.
White House Black Market, Sagemore, NJ September 2009–June 2010
Store Manager
• Responsible for maintaining and retraining current management team to bring store up to a 3 million
dollar volume.
• Created buy-in from team to maintain #1 spot in the company with conversion of 40%
• Consistently trained and followed up with team on high metric goals.
• Implemented Floor Management Tracking Sheet to hold managers accountable and determine areas
of opportunity
• Promoted 3 associates to Sales Lead position and trained an Assistant to be ready to take on her own
store.
• Traveled with Regional Visual Coordinator to help set new floor sets and implement new creative
ideas.
• Introduced current management team and company to outreach ideas by getting involved in
community and holding in-store events to drive business.
Juicy Couture, King of Prussia, PA May 2007–September 2009
Assistant Store Manager
• Overlooked Operational DOR and conducted Inventory each year.
• Responsible for recruiting, training and coaching a progressive team according to the needs of
the business.
• Owned Human Resource and Customer Experience DOR to heighten the level of client service
• Provided opportunities to recognize and implement new ways of giving “world class customer
service”

3. • Planned and executed weekly schedule accordingly in order to maximize business.
• Utilized store style reports to determine the needs of the business so to reach maximum store
Bebe, King of Prussia, PA November 2006–May 2007
Co-Manager
• World Class Service Ambassador: Opportunities to train all new hires and consistently train sales
specialist on world class service and build a clientele book.
• Conducted monthly conference calls on World Class Service and how to successfully build your
clientele.
• Worked with visual team to heighten visual standards in store and throughout district.
• Led Vision One meetings and exceeded grading each week from the DM.
• Raised shrink awareness by making it an everyday process and lowered shrink results from a
3.96% to a .578%.
French Connection, Cherry Hill, NJ October 2005–November 2006
Store Manager
• Consistently performed above company expectations with personal and store sales plans.
• Established clientele programs for stores to increase sales results and customer service.
• Contributed to training and recruiting new hires.
• Evaluated schedules for proper coverage and payroll control for store.
• Evaluated employee performance regularly by monitoring productivity
• Ability to run all operations of the business successfully and have the lowest percent of
merchandise loss in the company, last inventory .77% loss.
EDUCATION
Don Havens Real Estate School, Cherry Hill, NJ 2004
Real Estate Certification
Kingsway Regional High School, Woolwich, NJ 1997
REFERENCES
Available upon request.