Andrew Grogger is an engineer at American Express who leads projects for mainframe and client-server solutions for card member payments. He oversees the delivery of designed solutions to support business objectives and government compliance. Some of his accomplishments include producing a UK market payment solution that processes payments in under 30 seconds and leading an effort to migrate an outdated UK payment platform. He supervises an international development team and has skills in various programming languages, Agile methodology, and full software development life cycles.

1. ANDREW M. GROGGER
CURRENT POSITION
From September 2002 American Express – Engineer Phoenix, Arizona
Position Responsibilities:
• Lead projects for mainframe and client-server solutions for card member payments
• Perform the following solution delivery life cycle responsibilities:
o Determine and analyze business requirements
o Develop technical requirements from business requirements
o Use technical requirements to design high-level solutions
o Oversee the delivery of designed solutions
• Develop and deliver business intelligence via advanced analytics platform
• Manage relationships with both primary and secondary business partners
• Deliver solutions that support business objectives and government compliance initiatives
Key Accomplishments:
• Produce a United Kingdom market payment solution that accepts funds and updates account
status in less than 30 seconds
• Lead multi-year effort to migrate outdated UK payment platform to current Enterprise Money
Movement platform
• Deploy the upgraded UK platform which handles in excess of $500 million each business day
• Drive six projects which:
o Help distressed card members resolve their repayment issues
o Enable financial enterprise to take in over $100 million in recovered balances
o Build an advanced payments solution from legacy project work
PROFESSIONAL SKILLS
Leadership
• Supervise an international development team that provides financial processing, accounting, and
information solutions for a Fortune 500 company
• Adapt quickly to changing conditions and organizational objectives
• Effectively collaborate with diverse workforce across corporate divisions and global locations
• Discern, synthesize, and explain complex interactions across systems and groups to provide
direction and guidance to delivery teams
• Employ strong organizing skills to enable timely, accurate, and cost effective business solutions
• Previously a leader of a solution maintenance team for a major airline
Initiative and Motivation
• Obtain Masters of Business Administration (MBA) while pursuing a professional career
• Identify and obtain career opportunities in international locations (France, Australia, Canada)
TECHNICAL EXPERTISE
• Utilize full solution delivery life cycle (SDLC) concepts to provide the analysis, design, build
specifications, testing, and deployment of large-scale system solutions
• Demonstrate skill with Microsoft Word, PowerPoint, Excel, Visio
• Apply Agile Methodology Practices
• Create complex applications using IBM S360/S390 Assembler language
• Conversant with Java, C programming constructs, concepts, and formats

2. • Employ WebFOCUS Reporting Development Platform
PREVIOUS WORK HISTORY
05/2000 – 10/2001 Sabre - Contract Programmer Analyst Ft. Worth, Texas
Responsibilities included:
• Provide full project life-cycle development support for fares-associated business initiatives
• Act as subject matter expert (SME) for fares and rules applications
12/1998 – 04/2000 IBM - Software Engineer Poughkeepsie, New York
Responsibilities included:
• Provide full project life-cycle development support for high-volume mainframe operating system
• Supply an application programmer perspective to client-requested solutions
Earlier Professional Positions
08/1996 – 10/1998 ISM/IBM Canada - Contract Programmer Analyst Vancouver, Canada
06/1995 – 06/1996 Qantas - Contract Programmer Analyst Sydney, Australia
08/1988 – 06/1995 American Airlines – Senior Analyst/Programmer Texas/Paris, France
10/1985 – 07/1988 United Airlines – Programmer Analyst Denver, Colorado
EDUCATION
• Keller Graduate School of Management, Masters of Business Administration
Major in International Business
• DeVry Institute of Technology, Bachelor of Science
Major in Computer Information Systems
BEYOND THE JOB
• Converse and read in German, converse in French
• Travel internationally
• Avidly read history, economics, philosophy, psychology, and other book genres
• Complete Creative writing workshop, Southern Methodist University, Dallas, TX
• Bicycle recreationally
• Solve Sudoku puzzles and crosswords