1. Andrew Daviess
2002 Villa Drive Apt. 210 ~ Bay Point, CA 94565
fullyfocused2@gmail.com ~ 925.826.6008
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QUALIFICATIONSPROFILE
To obtain a challenging position that will enable me to use my strong organizational skills, educational background and excel l
ent customerserviceto make a positive contribution to the company.
≈Administration: Provide exceptional support to officestaff. Efficiently schedule appointments and promptly respond to ca
lls and emails.
≈Customer Service: Serveas initial point ofcontactfor clients. Educate clients regarding company services and products.
Ensure customersatisfaction.
≈Key Strengths: Detail oriented, resourceful and highly organized.Ability to work with minimal supervision, communicate
effectively with others, multi- task and work well under pressure.
≈T echnical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), 10-Key.
≈Leadership Skills: Strong team orientation,team building, coaching, mentoring and will lead by example.
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PROFESSIONAL EXPERIENCE
24 Hour Fitness ~ Oakland,California Oc tober 2013 to Present
Membership Manager
-Responsible for new memberships,personal training sales, and memberretention.
-Developednew employees and assistedin improving employees’personal sales and promotional goals.
-Managed time, labor and monthly revenue budgets.
-Scheduling staff, filing, data entry,and billing.
24 Hour Fitness ~ Concord,California February 2011to October 2013
AssistantMembership Manager/Membership Counselor
-Responsible for providing the right trainer for each guest and member.
-Educate potential members on the policies ofthe gym,as well as fitness instruction.
-Acquirenew members with memberships to fulfill their needs, excellentmember and guest satisfaction.
-Responsible for assisting and supporting the Membership Manager in customer service, sales, and acquisition ofnew person
nel.
MerchantServices ~Concord,California December 2010 to February 2011
Inside Sales Representative
- Inbound and outboundsales calls, ability to handle multi-line phone systems.
-Educate business owners on the creditcard processing industry and handle all questions and concerns.
-Meet and exceed sales quotas with excellent customer service ratings.
Safe and Sound Security ~Walnut Creek,California April 2010 to November 20 10
Outside Sales Representative/T eam Leader
-Responsible for training new employees and developing skill sets to approach clients and achievesales quotas.
-In home sales presentations, scheduling to meet the needs ofclients.
-Promoted to Team Lead basedon performanceachievements and leadership skills.
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EDUCATION
High School Diploma Deer Valley High School 2002- 2006
Liberal Arts Los Medanos College 2007- 2009
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VOLUNTEER AND COMMUNITY ACTIVITIES
Coached and mentored an all-girl soccerteam, “Chicks with Kicks”, motivated and encouraged confidence and team building.
Volunteered at Sutter Elementary School as a teachers’assistant,and helped with after school activities.