6. “We want to on-board more Millennial customers but we're just not attracting
them; indeed, we're losing them faster than ever before.
The burning question is what do we do to engage Millennials?
There is a sense of urgency to solve this problem given the revenue loss.
There's a real challenge concerning the speed at which we test, learn
and deliver. We're finding it very hard to get digital projects off the ground.”
Head of Digital Innovation at a UK High Street Bank
@laurent_maguire kyan.com
7. Why so much change?
Approach to development.
Managing development risk.
0 1
0 2
0 3
@laurent_maguire kyan.com
14. But we are not
a technology
company.
In 2017, everybody is having to
become a technology company.
@laurent_maguire kyan.com
15. 60%
67%
Customers using online banking regularly in the UK.
Millennials use their mobile device as the
primary way of interacting with their bank.
@laurent_maguire kyan.com
16. I N C R E M E N T A L D I S R U P T I V E
10% 10X
@laurent_maguire kyan.com
18. 18
Do one thing & do it better
than anyone else.
Nobody is trying to create a new
digital bank that does everything
the high street banks are doing,
and neither should you.
@laurent_maguire kyan.com
Fintech
unbundling.
19. TRADITIONAL BANK
CURRENT ACCOUNT INVESTMENT PAYMENTS LENDING
Atom Moneyfarm GoCardless CrowdCube
Smile Wealthify PayPal KickStarter
Monzo TransferWise iwocaNutmeg
@laurent_maguire kyan.com
22. Cyber-risk
Robotics process
automation
Death of the
broker / adviser
3D printing & nanotech
Omnichannel distribution Accelerated innovation Robotics & drones Social brokers & P2P
Digital Transformation
Machine learning,
chat bots & AI
Personal finance
aggregation
Trust breakdown
& price sensitivity
Social media
Always-on
hyper-connectivity
Internet of Things
Digital customer
expectations
Sharing economy
Augmented self
& wearable devices
Open APIs for UK banking
New power in
data & analytics
Blockchain
Digital workforce
Cryptocurrencies
& mobile wallets
Self-driving
autonomous vehicles
Virtual Reality
Impact
Maturity
T R E N D M A T U R I T Y V S I M P A C T
@laurent_maguire kyan.com
23. 01 Day 02 Weeks 03 Months
@laurent_maguire kyan.com
M V P
Paper prototype
Business case
List of tech
Clickable wireframe
Business plan
Proof of concept tech
MVP
Go-to-Market Strategy
Platform built