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5 Keys to Forming a
Healthy Relationship
with the Producer
©Amy DeLouise
NAB Show 2018
Two Friends on Ice by Claudia Dea
About Me
 Digital Storyteller
 Lynda.com Author
 The Producer’s Playbook: Real
People on Camera (Focal)
About You
 What is your role?
 What is your biggest challenge?
 A particular experience that compelled you to be
here today?
Getting in Touch
4
 www.amydelouise.com
 www.twitter.com/brandbuzz
 www.linked.com/in/amydelouise
 www.plus.google.com/+AmyDeLouise
 www.vimeo.com/amydelouise
 www.Lynda.com/amydelouise
 http://bit.ly/BuyRealPeopleonCamera
 This presentation is on https://www.slideshare.net/AmyDeLouise
Today’s Agenda
 Shared Outcomes
 Flow of Ideas
 Workflow Process
 Personal & Learning Styles
 Planning for the Future
Challenges of the Work
Project-Specific Challenges
Lack of Time
Unprepared
On-camera
Subjects
Inexperienced
production team
Lack of Budget
Challenging
Location for
picture or sound
Too Few Assets
Organization-Specific Challenges
Poor
Decision
Flow
Too
Many
Decision-
makers
Internal
Turmoil
Lack of
Knowledge
About
Video
Unrealistic
Goals
External
Factors
People Challenges
Clients/EPs Production
Team
Creating a shared understanding of project goals
Shared Outcomes
What’s Our “Why”?
Outcomes Examples
 Part of a branded
content series
 Promote a product or
service
 Educate/train/inform
 Provide a tour
 Raise money
 Raise awareness,
cause viewers to take
action on an issue
 Entertain
 Social media
engagement
Drill Down Into Goals
 Identify/understand specific outcomes
 For ex, not just training…training so that the customer
experience is improved and repeat sales are increased
 Shared goals will help when reviews/revisions
 Instead of getting side-tracked in “what” to fix, “why”
are we making this change and how will it affect
outcomes?
Initiate the goals
conversation,
even if the producer
doesn’t.
Mission-Driven Decision Process
Mission Outcomes Solutions
Return to Mission Strategy
 When reviews go
awry
 When new
deliverables get
added
 When budgets or
timetables change
Building a creative partnership
Flow of Ideas
Brainstorming
 Early conversations and meetings
 Share favorite videos and inspiration boards
 Start outside the box and work your way in
 “What if…?”
Circle Back to Creative
 When budget, timing and reviews obstacles arise
 Return to creative process
 Revisit ideas left on the table
 Keep track for future projects
 Keeping it real while also keeping it fun/interesting
 Teamwork for future collaborations
Using tools and strategies for clear communication
Workflow Process
Delineate Responsibilities
 Critical for new relationships
 Even with recurring clients/projects/partnerships
 List of deliverables and timetable
 Who has approvals of each step?
 Who will collect/navigate feedback?
 What tools will we use?
Collaboration Tools
 Trello $0-$252/yr
 https://trello.com/home
 JIRA $120-$300/yr
 https://www.atlassian.com/software/jira
 Basecamp $0-$1188/yr (half for np)
 https://basecamp.com/
 Wipster $250-$12,500/yr
 https://wipster.io/
 Vimeo (Pro or Business) $204-600/yr
 www.vimeo.com
Other Collaborative Tools
 Google Hangouts
 GoToMeeting
 Skype
 Uber Conference
 Box
 Dropbox
 Google drive
Understand Producer’s World
 Respect pressures on
Producers and EPs
 Be aware they may be
responding to internal
politics and hierarchies,
life pressures, etc. (it’s
not about you)
If You Are the Producer
 Be sensitive to time
constraints of vendors
 They are not available
24/7!
 Define important over
urgent
 Prioritize defined
outcomes
Define your (evening and
weekend) availability to
discuss issues and ideas for
this project.
Getting to know what works
Personal & Learning Styles
Different Learning Styles
 Kinesthetic
 Auditory
 Visual
Kinesthetic
 May need to “walk”
through and try things
first
 Need to take notes
while you are
reviewing/discussing
Auditory
 Conference calls work
 Discussions in the edit
room
 May miss visual issues
(like checking LT’s,
credits)
Visual
 Want to look at script
and printed materials
 Can visualize different
approaches
 May miss audio issues
Choose
communications tools
wisely.
Challenging People
• Non-deciders/Group thinkers
• People with Other Agendas
• Big Personalities
• Inexperienced leaders
• Other leadership styles
Non-Deciders & Group-Thinkers
Facebookification of Decision-making
Group Thinkers
 Before a Screening
 Articulate goals in context of Mission
 “You wanted to produce this podcast series to help more people
engage with our health charities in their community.”
 Articulate the measurable Outcome(s) desired
 “We said this video would reduce calls to our help center by
improving our internal tech support training.”
 “We said our goal was to increase signups for the annual
conference by 20% among our 30-40 year old members.”
Group Thinkers
 After the Screening
 Summarize feedback
 Re-iterate Mission context
 Provide a range of options for achieving Outcomes
(NOT for achieving specifics in the feedback).
Find the Hidden Agenda
 Emotional
motivators?
 Obstacles/
competing
commitments?
 Know your
BATNA!
Big Personalities
 Sometimes you need to let them manage a parallel
track of the project
 We’ll let Bill do some interviews
 Our experienced producer will do some interviews
 We’ll use the best sound bites
Inexperienced Leaders
 See a bigger picture than they do
 Be a mentor/cheerleader
 Offer case studies
 Help them visualize the outcome
 Add more time to your decision schedule
Other Leadership Styles
Center of the Circle vs. King of the Mountain
(Joseph Nye, Smart Power)
Use What You Know
 To build trust
 To communicate using the best-absorbed method
 To navigate personality types and organizational
decision making processes
An overlooked area of positive relationship-
building and project management
Planning for the Future
Project Wrap Up Meeting
 Debrief
 What can we do better next time?
 What worked well that we want to do again?
 How are we preserving these assets?
 When/why might we need them again?
Future Proofing
 “Final Exports” project folder
 Export Textless version(s)
 Retain “Split Tracks” as well as your mix layback
 Retain Interview Transcripts
 Retain Permissions and Licenses in project folder
 Archive it!
 Be sure other team members/vendors are also archiving
Wrapping Up
Challenging
Expectations Challenging
People
www.amydelouise.com @brandbuzz
THANK YOU!
HTTPS://WWW.SLIDESHARE.NET/AMYDELOUISE

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Building a Healthy Relationship with Your Video Producer (for Editors)