1. AMIT CHOWDHURY
Phone- 09163093879 / 08822396177
E-Mail: chowdhuryamit3@gmail.com
In quest of career enhancements in Operations Management involving Retail Operations / Business Development /Stock
Management / Team Management / Target Driven with a reputed establishment.
Career Snapshot
 A result oriented individual with over 12 years of insightful experience in Retail Operations with experience in lifestyle
and value format.
 Handling the retail operations like man management, customer service , stock management, Visual Merchandising, co-
ordination with vendors ,supply chain, category etc.
 Since last 12 years with in Future Group retail division
as a Department Manager.
 Previously worked as a Department Manager in Food Bazaar – Kolkata. A supermarket division of Future Group for 6
years (Value Format).
 Before that was in Pantaloon store at Gariahat - Kolkata. A Departmental Store for 5 years ( Life style format)
 Achieving the set target and Achievement as per the ABP.
 Demonstrated abilities in devising marketing activities & accelerating the business growth.
 Prompt in identifying prospects, analyzing requirements, rendering guidance.
 An effective communicator with excellent relationship building.
 Currently working as a Department Manager with Future lifestyle Fashions Ltd (Future Group) in their Brand
Factory Format in Guwahati, Assam and handling a business of 10 Cr.
Key Deliverables
Retail Operations
- Retail Operations
- Product Promotions
- Team Management
- Store Management
- Visual Merchandising
- Training
- Employment highlight

2. • Providing excellence in customer service.
• Providing faster check out from the cash tills.
• Overseeing inventory management by doing regular Inventory check through HHT (hand held terminal) and updating it
in SRS (stock reconciliation system) to reduce the shrinkage and proper stock control.
• Co-ordinating with store warehouse for proper Inwards and Outward of stocks and stock reconciliation.
• Planning local marketing activities like leaflet distribution, news paper insert, Banners in the local areas, Home delivery,
In store announcement, tie ups local restaurants, hotels, stores for cross promotion.
Product Promotions/Launches/ Brand Management
• Implementing marketing plans & activities for successful launching of new products.
• Executing promotions/launches according to the SOP.
• Ensuring maximum brand visibility.
• Developing the business strategy in order to achieve the set goals relative to Top Line
And Bottom Line.
• Building brand focus in conjunction with operational requirements and ensure maximum brand visibility
• Co-ordination with vendors for store specific promotions.
Team Management
• Leading, mentoring & monitoring the performance of the team to ensure efficiency in business operations,
meeting of individual & group targets.
• Creating an environment that sustains and encourages high performance; motivate teams in optimizing their
Contribution levels.
• Coordinating activities for the identification of training needs of employees for upgrading their technical skills.
• Supervising, motivating and mentoring a team of 50 associates across all departments.
Visual Merchandising
• Looking after entire stocks & display of the store.
• Give special focus on some special categories as per the requirement of the organization to generate increased sales for
achievement of revenue target.
• Display of product according to MPM,(merchandise presentation manual)
• Co-Ordinating with zonal VM and implementing different types of display, danglers, signage’s, hoardings and promotions.
Store Management
• Co-ordination with front end category & HO category for appropriate stock supplies
• Monitored Department sales.
• Also played the role of Customer Services Manager and handling efficiently all customer related issues,
in store promotions, Customer Loyalty Program.
• Attended Train-the-Trainer program & selected as a trainer for the store, trained the staff regarding product
Knowledge, customer service, selling skills etc
• Managed of basics like staff grooming, staff communication, display, store hygiene.
• Managed all the promotion and brand awareness by conducting different Trainings.
• Delivered PowerPoint presentations in those Trainings
• Ensuring after-sales support is given to customers in promised time frame.
• Maintaining various sales reports in MS-excel like – target tracker, fast movers, slow movers, margin analysis report etc.
• Providing the training on SAP/MS Office/Star Office to the staffs.
Training and Development Management
 Behavioral Development training for store team members.
 Customer Service training.
 Product knowledge training.
 Body language training.
 Standard Operation Procedure training.
 Selling skill training.
Employment Highlight
Started professional career from Pantaloon Retail India Ltd (Future Group) at Gariahat (Life style format) as Sales Trainee
in the year 2001.Last worked as Department Manager of a cut-in store of Food bazaar (value format) with 1 Asst
Department manager under me and around 30 staffs and additional 25 brand promoters. Received 6 Months on job training
in logistic in RDC (Regional Distribution Center) and handled the store warehouse. Underwent SAP training in Head

3. Office (Mumbai).Handled men’s formal, party, casual wear, men’s denims and knits, sportswear, general merchandise in
Pantaloons and Processed Foods, Fmcg Non Foods, Staples, Fruits and vegetables in Food bazaar. Currently working in
Guwahati Brand Factory which is 1 of the top 10 stores in India.
Notable Credits
 Rated twice employee of the month.
 Implemented SAP in Gariahat Store (Kolkata) and trained the employees.
 Opened 3 value formats (Food bazaar Alipore / Gariahat/ Camac St).
 Been a part of a new store opening job.
 Completed continuous 10 Years of Service in a single organization.
 Achieved the highest OWN BRAND sales across the country in a Single Day.
Education
1997 Secondary Education
1999 Higher Secondary Education
2012 BBA in Retail Management.
Personal Details
Date of Birth 19th
December 1979
IT Skills : Windows XP /98, 2003, 2007, Office 2000. SAP, Star Office.
Linguistics English, Hindi, Bengali.
Place Kolkata
Date
Signature
(Amit Chowdhury)