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Trends in Digital Transformation

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Trends in Digital Transformation. AWS Initiate Day, Austin, TX

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Trends in Digital Transformation

  1. 1. © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved. Trends in Digital Transformation
  2. 2. Public Sector is significantly behind in technology and faces major challenges… Out of balance Cost Structure Retiring workforce 40+ years’ of technical debt Vulnerable Security Position Seamless engagement Customer <> Government Ease of doing business in and with the Government Unleash value of data Improve workforce productivity Secure personal information These challenges had caused lost opportunities for constituents to benefit from the power of their government… Manage retirements and attract millennials
  3. 3. OLD WORLD IT Employees at work Factories + supply chainSales channels Marketing analytics
  4. 4. Employees at work Factories + supply chainSales channels Marketing analytics OLD WORLD IT NEW WORLD IT
  5. 5. NEW WORLD IT Employees at work Factories + supply chain IoT-connected things Online marketing Continuous supply tracking Just-in-time production Online sales + delivery Social media
  6. 6. Personalization Customer analytics New channels direct to customer More things, more scale, rapid change New needs
  7. 7. AWS: Unblocking innovation for digital transformation
  8. 8. Culture Skills Organization Finance Leadership systems and feedback Training and compensation Silos project to product Capex versus Opex Blockers for innovation
  9. 9. Centralized slow decision-making Lack of trust Inflexible policies and processes Leadership systems and feedback
  10. 10. Stephen Orban Ahead in the Cloud Mark Schwartz A Seat at the Table Leadership systems and feedback
  11. 11. If you want to build a ship, don’t drum up the people to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea. Antoine de Saint-Exupéry Author of Le Petit Prince (The Little Prince) Culture
  12. 12. Nordstrom Technology NorDNA Culture Deck Culture
  13. 13. 1. Values are what we value 2. High performance 3. Freedom & responsibility 4. Context, not control 5. Highly aligned, loosely coupled 6. Pay top of market 7. Promotions & development Seven aspects of Netflix culture Culture
  14. 14. • Customer obsession • Ownership • Invent and simplify • Are right, a lot • Hire and develop the best • Insist on the highest standards • Think big • Bias for action • Frugality • Learn and be curious • Earn trust of others • Dive deep • Have backbone; disagree and commit • Deliver results Amazon leadership principles Culture
  15. 15. Intentional Appropriate Judgement Culture
  16. 16. Blockers for innovation Culture Skills Organization Finance Leadership systems and feedback Training and compensation Silos project to product Capex versus Opex
  17. 17. Train existing staff on cloud tech Create pathfinder teams Be prepared to challenge best people after training Training and compensation
  18. 18. Training and compensation Get out of the way of innovation Read the new book Powerful by Patty McCord Netflix Chief Talent Officer
  19. 19. Blockers for innovation Culture Skills Organization Finance Leadership systems and feedback Training and compensation Silos project to product Capex versus Opex
  20. 20. Move from projects to product teams Long-term product ownership Continuous delivery DevOps and “run what you wrote” Reduce tech-debt and lock-in
  21. 21. Move from projects to product teams The Phoenix Project The DevOps Handbook By Gene Kim and others
  22. 22. Blockers for innovation Culture Skills Organization Finance Leadership systems and feedback Training and compensation Silos project to product Capex versus Opex
  23. 23. Is your CTO defining your technology architecture or is the CFO really in charge? Capex versus Opex
  24. 24. Data center to cloud waterfall to agile and DevOps Understand the impact on EBITDA Plan ahead, don’t surprise the CFO or your shareholders Capex versus Opex
  25. 25. Speed Scale Strategic Time to value Distributed optimized capacity Critical workloads data center replacement ! Pathway for digital transformation
  26. 26. The fast companies are 440x faster than the slow Months Hours We found that, compared to low performers, high performers have: 46 times more frequent code deployments 440 times faster lead time from commit to deploy 170 times faster mean time to recover from downtime 5.0 times lower change failure rate (1/5 as likely for a change to fail) Time to value https://itrevolution.com/book/accelerate/
  27. 27. Time to value (2018 DORA Report) The elite companies are 2555xfaster than the slow The elite are moving further ahead … We found that, compared to low performers, high performers have: 46 times more frequent code deployments 2555 times faster lead time from commit to deploy 2604 times faster mean time to recover from downtime 7 times lower change failure rate (1/7 as likely for a change to fail) https://itrevolution.com/book/accelerate/
  28. 28. Speed Scale Strategic Time to value Distributed optimized capacity Critical workloads data center replacement ! Pathway for digital transformation
  29. 29. Highly scaled Distributed for availability Cost-optimized high utilization Cloud-native architecture Distributed optimized capacity
  30. 30. Pay as you go, afterwards Self service – No waiting Globally distributed by default Cross-zone/region availability models High utilization – Turn idle resources off Immutable code deployments Cloud-native principles
  31. 31. Speed Scale Strategic Time to value Distributed optimized capacity Critical workloads data center replacement ! Pathway for digital transformation
  32. 32. “You can’t legislate against failure, focus on fast detection and response.” – Chris Pinkham
  33. 33. A fire drill is a boring routine where we make everyone take the stairs and assemble in the parking lot People training !
  34. 34. Fire drills save lives in the event of a real fire, because people are trained how to react People training
  35. 35. Infrastructure Switching Application People Who runs the “fire drill” for IT?
  36. 36. Infrastructure Switching Application People Chaos engineering team
  37. 37. Chaos testing ensures that you have: Experienced staff Robust applications Dependable switching fabric Redundant service foundation
  38. 38. Expensive and custom disaster recovery is being replaced by low-cost, portable, automated chaos engineering
  39. 39. Speed Scale Strategic Time to value Distributed optimized capacity Critical workloads data center replacement ! Pathway for digital transformation
  40. 40. A 1 0 0 0 - M I L E J O U R N E Y B E G I N S W I T H O N E S T E P
  41. 41. Thank you! © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

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