Digital transformation has sparked an IT service availability crisis in the enterprise, driven by unprecedented levels of infrastructure scale and complexity, rendering the traditional, rules-driven approach to incident management obsolete. Artificial intelligence for IT Operations, or AIOps, is a new direction for assuring service availability via operational data. In this talk, we show how AIOps gives enterprises a critical advantage and paves the way for the future of service assurance. We examine how adopting AIOps yields greater business agility while improving customer service, lowering operation costs, and boosting IT Ops teams’ productivity. This presentation is brought to you by AWS partner, Moogsoft Inc.