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Wal*Mart - Introduction
Differences among discount stores,
superstores, Supermarkets, Sam’s club,
Hypermarket
Wal*Mart – Phenomenal Distribution
Wal*Mart – Phenomenal Distribution
Wal*Mart – Phenomenal Distribution
Wal*Mart – Phenomenal Distribution
Wal*Mart – Vendor relationships (VMI)
                             Inventory
                            managed by
          Less physical     manufacturer       Decision making
        inventory count                         pushed up the
              time                               supply chain



     Less time                                           Sustainable
      finding
  misdirected Inv.          VMI                          competitive
                                                          advantage


             Less time                            Reduce the
          entering data                          distortions in
          into Cust. Sys.    Links partners        ordering
                             together and
                            grants authority
The CPFR Model
Forecasting and Replenishment
                                       Process
                                                                        Current State
RETAILER




                                        Retailer POS Data
               Market/item                                           Create item-level
               knowledge, store       Collect POS Data and           forecast and special         Create purchase orders
               planning, item         other supporting               event calendar (e.g...,      for items
               planning by            information                    promotions, store
               individual stores                                     openings, item
                                                                     distribution)
                                                                                                                            No           Retailer and
                                                                                                                                         manufacturer


                                                                                                                 ?
                                                                                                              Decision - Is
                                                                                                              manufacturer able
                                                                                                                                         discuss other
                                                                                                                                         options



                                                                                                              to meet retailer’s
                                                                                                              purchase order?
MANUFACTURER




                                                                                                                            Yes



                   Marketing Programs and
                   Promotional developed with Input
                                                            Production planners                Forecast drives production
                   from Sales/Marketing (e.g...,
                                                            validate item-level                                                    Product shipped to meet
                   pricing, item additions/deletions)
                                                            forecast                                                               purchase order
                   and market/customer knowledge
                                                                                                                                   specifications
Collaborative Planning, Forecasting, and
                                         Replenishment
                                          Future State Process Overview
                                                                                                             YES

                               Manufacturer                                                                                                   Manufacturer
                                                          Retailer                                                                            MRP System
                                                                                     Decision - Is
                                                                                     exception within
                                                                                     tolerance?
                                      Exception analysis process
                                                                                                                   Order Forecast
Retailer & Manufacturer
generate forecast &
special event calendar at                                                                                                                   Retailer
item level, and maintain                                                                                                                    Replenishmen
it on the Internet                                                                                                                          t
                                                                                                                                            System
                                          Manufacturer




                                  Request and Retrieval
                                   of event calendar
                                  and/or detail                                           Retailer
                                  information
                                                                                                                              Manual Collaboration


                                    YES
                                                            Decision - Does
                                                            message, event                              NO
                                                            calendar and/or detail
      Adjust Item Forecast                                  information explain
                                                            discrepancy?
Collaborative Planning, Forecasting, & Replenishment
                        Benefits




                 Joint Business Planning


Retailer
                                              Manufacturer
                       Common Event
                         Calendar




                     Joint Forecast
Various Information Systems used to
     improve the Supply Chain
• Electronic scanning of universal product code (UPC) at the POS , RFID
     • Ensure accurate pricing
     • Improve efficiency
     • Reduce Shrinkage
     • Improve communications
• Satellite system
     • Data collected and analysed
     • Observing Merchandise flow, overstock, discount
     • Video transmissions, credit card authorizations, and inventory control
• Retail Link System
• Electronic data interchange (EDI)
     • CPFR
     • Forecasting
     • Planning
     • Replenishing
     • Shipping applications
     • Voice based tools and applications
     • Retail Link system
Wal*Mart – Store Operations
Wal*Mart – Store Operations
An Universal Product Code


The major advantages Of RFID are:
- The movement of inventory can be
   tracked
- Goods can be received and shipped faster
- Ease of predicting product demand
- Shoppers can save time
- Out of stock situations can be avoided
- Shoppers get a better deal as system
  becomes more efficient
- The right products are available at the
  right stores at the right time
- Boost sales                                An EPC RFID tag used by Wal-Mart
Some EDI benefits are:

•        Improved customer service
•        Decreased Operating costs as paper work and clerical tasks are
         reduced
•        Eliminated information float as EDI speeds up the delivery of goods
         and services
•        More accurate and timely information allows for better control over
         inventory and reduces safety stocks
•        Faster account reconciliation lowers accounts payable overhead
•        Improved cash flow process frees up capital for other investments.
Retail Link
              • Retail link provides sales and
              inventory data—by item, store, and
              day—to vendor partners or
              suppliers

              • It contains record of every sale of
              every individual item at every Wal-
              Mart store, every hour of the day for
              the last 2 years.
Benefits of SCM to Wal*Mart
 Increasing visibility into all business
  transaction on a timely basis
 Streamlining the physical pick pack process
  leading to reduced errors and redundant
  labor
 Eliminating charge backs and fines by retailer
  compliance and permitting access to all data
  from EDI through shipping
 Keeps inventory costs down
 Quickly and effectively predict the needs of
  customers in different areas and from different
  backgrounds
Benefits of SCM to others

Benefits of SCM to other businesses and organizations can be viewed as


                                                Streamlined inventories and
     Cost and Financial                         reduced costs
                                                Reduced errors and redundant
                                                labor
                                                Increased visibility of all business
      Retailers
                                                transaction
      Manufacturers                            Improved return on inventory
                               Improvements     investment
      Distributors                             Optimized transportation costs,
                                                routes, and load times
                                                Increase cost savings from
                                                outsourcing for low cost materials
                                                E.g. Dell and Intel have created an
                                                increasingly streamlined supply chain
                                                model with mass-customization and
                                                customer-direct capabilities.



                                                                                        23
Benefits of SCM to others

Benefits of SCM to other businesses and organizations can be viewed as


                                                Improved forecast accuracy as well
                                                as resource and distribution planning
           Processes
                                                Improved manufacturing and
                                                replenishment cycle time
                                                Enhanced manufacturing scheduling
       Manufacturers
       Construction companies                  Increased effectiveness of planning
                                                and decision making
       Automotive industry      Improvements
                                                Improved overall efficiency in
                                                production
                                                Enhanced a seamless multi-channel
                                                shopping
                                                Reduced supplier base
                                                E.g. Cisco uses the Internet to enable
                                                deep process integration of all levels of
                                                the extended supply chain.



 24
Benefits of SCM to others

Benefits of SCM to other businesses and organizations can be viewed as


                                               Reduced out-of-stock situations
            Services                           Improved order fill rates

                                               Increased ship-complete and on-time
                                               percentages
       Retailers
       Service companies                      E.g. Wal-Mart uses the replenish
                               Improvements    model to keep their shelves full and
                                               penalize their suppliers for late
                                               shipment.




 25
• www.walmartfacts.com
• www.wikipedia.com
• walmart.com
• walmartstores.com




     Thank You

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Wal*Mart SCM

  • 1.
  • 3. Differences among discount stores, superstores, Supermarkets, Sam’s club, Hypermarket
  • 4.
  • 5. Wal*Mart – Phenomenal Distribution
  • 6. Wal*Mart – Phenomenal Distribution
  • 7. Wal*Mart – Phenomenal Distribution
  • 8. Wal*Mart – Phenomenal Distribution
  • 9. Wal*Mart – Vendor relationships (VMI) Inventory managed by Less physical manufacturer Decision making inventory count pushed up the time supply chain Less time Sustainable finding misdirected Inv. VMI competitive advantage Less time Reduce the entering data distortions in into Cust. Sys. Links partners ordering together and grants authority
  • 10.
  • 12. Forecasting and Replenishment Process Current State RETAILER Retailer POS Data Market/item Create item-level knowledge, store Collect POS Data and forecast and special Create purchase orders planning, item other supporting event calendar (e.g..., for items planning by information promotions, store individual stores openings, item distribution) No Retailer and manufacturer ? Decision - Is manufacturer able discuss other options to meet retailer’s purchase order? MANUFACTURER Yes Marketing Programs and Promotional developed with Input Production planners Forecast drives production from Sales/Marketing (e.g..., validate item-level Product shipped to meet pricing, item additions/deletions) forecast purchase order and market/customer knowledge specifications
  • 13. Collaborative Planning, Forecasting, and Replenishment Future State Process Overview YES Manufacturer Manufacturer Retailer MRP System Decision - Is exception within tolerance? Exception analysis process Order Forecast Retailer & Manufacturer generate forecast & special event calendar at Retailer item level, and maintain Replenishmen it on the Internet t System Manufacturer Request and Retrieval of event calendar and/or detail Retailer information Manual Collaboration YES Decision - Does message, event NO calendar and/or detail Adjust Item Forecast information explain discrepancy?
  • 14. Collaborative Planning, Forecasting, & Replenishment Benefits Joint Business Planning Retailer Manufacturer Common Event Calendar Joint Forecast
  • 15. Various Information Systems used to improve the Supply Chain • Electronic scanning of universal product code (UPC) at the POS , RFID • Ensure accurate pricing • Improve efficiency • Reduce Shrinkage • Improve communications • Satellite system • Data collected and analysed • Observing Merchandise flow, overstock, discount • Video transmissions, credit card authorizations, and inventory control • Retail Link System • Electronic data interchange (EDI) • CPFR • Forecasting • Planning • Replenishing • Shipping applications • Voice based tools and applications • Retail Link system
  • 16. Wal*Mart – Store Operations
  • 17. Wal*Mart – Store Operations
  • 18. An Universal Product Code The major advantages Of RFID are: - The movement of inventory can be tracked - Goods can be received and shipped faster - Ease of predicting product demand - Shoppers can save time - Out of stock situations can be avoided - Shoppers get a better deal as system becomes more efficient - The right products are available at the right stores at the right time - Boost sales An EPC RFID tag used by Wal-Mart
  • 19. Some EDI benefits are: • Improved customer service • Decreased Operating costs as paper work and clerical tasks are reduced • Eliminated information float as EDI speeds up the delivery of goods and services • More accurate and timely information allows for better control over inventory and reduces safety stocks • Faster account reconciliation lowers accounts payable overhead • Improved cash flow process frees up capital for other investments.
  • 20. Retail Link • Retail link provides sales and inventory data—by item, store, and day—to vendor partners or suppliers • It contains record of every sale of every individual item at every Wal- Mart store, every hour of the day for the last 2 years.
  • 21.
  • 22. Benefits of SCM to Wal*Mart  Increasing visibility into all business transaction on a timely basis  Streamlining the physical pick pack process leading to reduced errors and redundant labor  Eliminating charge backs and fines by retailer compliance and permitting access to all data from EDI through shipping  Keeps inventory costs down  Quickly and effectively predict the needs of customers in different areas and from different backgrounds
  • 23. Benefits of SCM to others Benefits of SCM to other businesses and organizations can be viewed as Streamlined inventories and Cost and Financial reduced costs Reduced errors and redundant labor Increased visibility of all business Retailers transaction Manufacturers Improved return on inventory Improvements investment Distributors Optimized transportation costs, routes, and load times Increase cost savings from outsourcing for low cost materials E.g. Dell and Intel have created an increasingly streamlined supply chain model with mass-customization and customer-direct capabilities. 23
  • 24. Benefits of SCM to others Benefits of SCM to other businesses and organizations can be viewed as Improved forecast accuracy as well as resource and distribution planning Processes Improved manufacturing and replenishment cycle time Enhanced manufacturing scheduling  Manufacturers  Construction companies Increased effectiveness of planning and decision making  Automotive industry Improvements Improved overall efficiency in production Enhanced a seamless multi-channel shopping Reduced supplier base E.g. Cisco uses the Internet to enable deep process integration of all levels of the extended supply chain. 24
  • 25. Benefits of SCM to others Benefits of SCM to other businesses and organizations can be viewed as Reduced out-of-stock situations Services Improved order fill rates Increased ship-complete and on-time percentages  Retailers  Service companies E.g. Wal-Mart uses the replenish Improvements model to keep their shelves full and penalize their suppliers for late shipment. 25
  • 26. • www.walmartfacts.com • www.wikipedia.com • walmart.com • walmartstores.com Thank You