This is a presentation given by Joan Miller, Director of Parliamentary ICT at Cloud Expo conference in January 2012. Joan retired from the UK's Parliament in 2014 after joining in 2005 to set up PICT and establish a world class IT service. Throughout her nine years there she was instrumental in modernising IT and creating environments for all forms of data. (Am proud to call her my mother-in-law).
From goatskin to clouds - how IT works in Parliament
1. What shall we do with Clouds?
Joan Miller
UK Parliamentary ICT
2. Parliamentary ICT - trends
In 2005 :
• Reading electronic papers was unimaginable
• IT was controlled and locked down at the desktop and laptop
By 2012 the world has changed :
• >50% of access to electronic data via phone or tablet = mobile working
• Predict mobile market will be Android/Apple/Windows 8
• ? 75% of work devices user owned
• Electronic cash (like oyster cards) replacing cash by June 2012
• IT will change every 18 months – plan for a year.
• Apps projects delivered in months, not years
• Cyber crime and data management will be in focus
10. • To use electronic data
• On the move, not stuck in one place
• Be always connected to their calendar/internet
• Choose their own mobile device
• Use their own Apps (as well as corporate data)
• For it to work..... all the time..... instantly
Our customers want:
11. Our feasibility study tells us that cloud services will:
• Improve mobility, suiting the Parliamentary work flow
• Improve user choice and flexibility
• Improve access to our data
(but we need to be sure it is secure in a cloud)
• We need better network and Wifi to make this work
• Will save a lot of money
What we can do :
12. iPads and mobile device management
Members really will use them instead of paper, and it costs
less than laptops and printing paper
Private cloud
Virtualisation has saved us more than £1m a year and
improved performance and resilience
SaaS
Just small steps for now using non-secure data. It saves
money and it is so quick to do
We have experimented in :
14. Cloud readiness project
Jan 2012- Apr 2013
Planning People Directory
Browser strategy
Culture, users
Legal, procurement
Operational readiness
User Experience – model office
Cloud brokerage
User profiling
Application Profiling
Network – wifi
Identify management/security
Data classification
Data security
15. Apr 12 Apr 13 Apr 14 Apr 15
Cloud first
Cloud First April 2013
16. Why cloud?
It’s mobile
It’s device independent
It’s flexible
It costs less
Cloud suits our users’ pattern of work
17. Our cloud
Public cloud – segment our data
Big decision is
• stick with MS
• move to google
• something altogether different
Big problems to resolve
• Data (ownership, retrieval, integration)
• Security
Not IF but WHEN
-next steps is 12 months to work out how to do these 3 things
Hinweis der Redaktion
Having asked ourselves the questions “does cloud computing make access to electronic information easier, does it provide the services and security for the data that we hold and does it provide significant opportunities to make savings?” and come up with a potential “yes” to all these questions, Parliament are now on course to implement a “Cloud First” strategy.
This presentation describes the learning process, follows Parliamentarians through current and predicted future patterns of using technology, describes some of the experimental steps taken to pilot new services, as well as outlining the future steps required to transform the ICT organisation to significantly change the way in which we provide ICT services in Parliament.