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PRESENTATION ON
MANIPULATING CUSTOMERS

           BY
     Mir Zeeshan Ali


                         1
CONTENTS




           2
FORCED EXPOSURE TO ADVERTISMENTS
 In Movies
 Consumer Advocacy Group
 Documentary Advertisements




                                            3
TINKERING WITH CONSUMER PERCEPTION

 Less Healthy Food Enjoyed More
 Physical Arrangements Of Goods
 Cold Temperature
 Stimuli




                                                    4
COVERET MARKETING

 Independent Parties Made To Do Advertisements
 Product Marketing Done In Movies
 Word Of Mouth




                                                  5
SOCIALLY UNDESIRABLE REPRESENTATIONS

 HIV Therapy                             AD

 Disorder Advertisements
 Making Celebrities A Part Of Advertisements




                                                       6
FALSE OR MISLEADING ADVERTISING
 Brand “A” Is The Best.
 Brand “A” Is The Best As Stated By IDA.
 Brand “A” Is The Best For Cavity Protection.




                                                   7
SOCIAL RESPONSIBILITY

 Advocating Socially Beneficial Causes.

         Disney World
         Visiting Nurse Services “NOW WHAT”




                                                8
9
10
11
12
WHAT IS CSPI
 Estd 1971
 Founded by executive director Michael Jacobson, PhD
 Non –profit watchdog
 Nutrition, food safety, health and other issues
 CSPI is now working to:
 Get junk foods out of schools nationwide;
 Rid the food supply of partially hydrogenated oil, the source of artificial
  trans fat that promotes heart disease;
 Reduce sodium in processed and restaurant foods;.
 Improve food safety laws and reduce the incidence of foodborne illness;
 Advocate for more healthy, plant-based, environmentally-friendly diets




                                                                                13
ADVERTISEMENT




                14
ADVERTISEMENT




                15
ADVERTISEMENT




                16
HIGHLIGHTS FROM 40 YEARS
 1973 CSPI launches first campaign
1974 CSPI publishes Nutrition Scoreboard poster and distributes more than two
million copies
1975 CSPI sponsors the first of three national Food Days
1989 CSPI campaign spurs major hamburger chains to stop cooking French fries in
beef fat
1995 CSPI persuades the federal government to propose keeping disease-causing
bacteria out of foods
1997 CSPI's Nutrition Action Healthletter becomes the largest-circulation health
newsletter in North America,
 2006 CSPI’s threat to sue soft-drink companies spurs them to remove high-calorie soft
drinks from schools. food-safety laws.
2010 calorie labeling on menus and menu boards at chain restaurants..
2011 historic Food Safety Modernization Act, giving the FDA the power and tools to
prevent food contamination
2012 YOUR generous support ensures new victories for food safety and nutrition!
                                                                                    17
CONNECTING DOTS

 Who is Behind This Advertisement?

 Public Interest is The ONLY Concern?

 What is The Vested Interest Behind This?

 How An Innocent Consumer Would View This?

 What Is The Objective?

                                              18
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Consumer Behavior [MANIPULATING CUSTOMERS ]

  • 3. FORCED EXPOSURE TO ADVERTISMENTS  In Movies  Consumer Advocacy Group  Documentary Advertisements 3
  • 4. TINKERING WITH CONSUMER PERCEPTION  Less Healthy Food Enjoyed More  Physical Arrangements Of Goods  Cold Temperature  Stimuli 4
  • 5. COVERET MARKETING  Independent Parties Made To Do Advertisements  Product Marketing Done In Movies  Word Of Mouth 5
  • 6. SOCIALLY UNDESIRABLE REPRESENTATIONS  HIV Therapy AD  Disorder Advertisements  Making Celebrities A Part Of Advertisements 6
  • 7. FALSE OR MISLEADING ADVERTISING  Brand “A” Is The Best.  Brand “A” Is The Best As Stated By IDA.  Brand “A” Is The Best For Cavity Protection. 7
  • 8. SOCIAL RESPONSIBILITY  Advocating Socially Beneficial Causes. Disney World Visiting Nurse Services “NOW WHAT” 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12
  • 13. WHAT IS CSPI  Estd 1971  Founded by executive director Michael Jacobson, PhD  Non –profit watchdog  Nutrition, food safety, health and other issues  CSPI is now working to:  Get junk foods out of schools nationwide;  Rid the food supply of partially hydrogenated oil, the source of artificial trans fat that promotes heart disease;  Reduce sodium in processed and restaurant foods;.  Improve food safety laws and reduce the incidence of foodborne illness;  Advocate for more healthy, plant-based, environmentally-friendly diets 13
  • 17. HIGHLIGHTS FROM 40 YEARS  1973 CSPI launches first campaign 1974 CSPI publishes Nutrition Scoreboard poster and distributes more than two million copies 1975 CSPI sponsors the first of three national Food Days 1989 CSPI campaign spurs major hamburger chains to stop cooking French fries in beef fat 1995 CSPI persuades the federal government to propose keeping disease-causing bacteria out of foods 1997 CSPI's Nutrition Action Healthletter becomes the largest-circulation health newsletter in North America,  2006 CSPI’s threat to sue soft-drink companies spurs them to remove high-calorie soft drinks from schools. food-safety laws. 2010 calorie labeling on menus and menu boards at chain restaurants.. 2011 historic Food Safety Modernization Act, giving the FDA the power and tools to prevent food contamination 2012 YOUR generous support ensures new victories for food safety and nutrition! 17
  • 18. CONNECTING DOTS  Who is Behind This Advertisement?  Public Interest is The ONLY Concern?  What is The Vested Interest Behind This?  How An Innocent Consumer Would View This?  What Is The Objective? 18