1. ALISON MARTIN
2 Ebor View
Green Hammerton
North Yorkshire
YO26 8BR
Home: 01423 339483
Mobile: 07576 702914 (personal)
Email address:
alison.martin2407@gmail.com
Profile Summary
“A highly motivated and well organised professional with excellent Project & Operational
Management. A strong commercial focus and the ability to communicate well at all levels who
is looking to bring my commercial and client relationship skills into a new opportunity”
Key Skills and Attributes
• Extensive project management skills of large operations
• Senior level client management experience
• Ability to manage complex budgets multi service P&Ls and multi site teams.
• Excellent communicator and presenter
• Great organiser, self motivated, enthusiastic, committed and energetic.
• A customer focused provider achieving consistent service excellence to all clients.
• Versatile, highly capable and self motivated.
• Excellent track record of delivering client and sector budgets and client retention
• Highly developed managerial and organisational skills encompassing recruitment, training.
• Excellent understanding of company strategy and adapting to business direction with pace and
change management.
Career History
Compass Group October 2007 – December 2016
Experienced Head of Operations within the catering education sector.
Currently responsible for 9 Regional Managers from Scotland to the Midlands with responsibility for 158
school clients delivering an annual turnover in excess of £30 million
• Manage client and contractual relationships in a commercial manner ensuring compliance and
company policies are adhered to.
• Developing and implementing new management tools to improve efficiency.
• To maintain strong relationships and deliver an excellent service to all stake holders within the
contracts.
• Training and developing the Regional management team to achieve excellent standards.
• Re-negotiating contracts and maintaining existing contracts.
• Managing the business to achieve financial targets with achievable and deliverable budgets.

2. • Delivery of the output specification within the various contracts including PFI.
• Strategic plans delivered in line with overall business strategy.
Prior to this role from Oct 2007 I was a Regional Operations Manager within the same sector until
October 2013.
Accountabilities:
Developing and leading a large team of 35 managers within the education sector in the Northwest until
2010 and subsequently in the North East.
JARVIS Position: Regional Manager Aug 2005 – Oct 2006
Accountabilities:
• Operational control for 4 contracts encompassing 45 schools both primary and secondary.
• Ensuring all agreed contracts / specifications are met liaising with all the clients concerned.
• Achieving Profit in all sites as per the individual contracts.
• Tendering of any new contracts.
BHS Position: Business Development Manager Jan 2000 – Apr 2005
Accountabilities:
• Effectively manage budget in excess of £20 million over 20 food outlets.
• Maximise Sales, Margin and Control Profit & Loss Accounts.
• Recruitment and development of Restaurant and Assistant Managers.
• Develop business opportunities in both existing and new locations.
DEBENHAMS Nov 1987 - Dec 2000
Regional Restaurant Manager (Secondment) Jan 1999-Dec 2000
Restaurant Manager (Various Locations) 1987 – Jan 1999
EDUCATION/QUALIFICATIONS
Secondary School - Rossett High School, Harrogate Sept 77 – June 83
College - Thomas Danby, Leeds Sept 83 – June 87
Gained - 6 ‘O’ Levels
Food Technology Diploma
Hotel & Catering Management – Higher National Diploma
Advanced Food Hygiene Certificate.
Personal Details
• Date of Birth: 24th
July 1966
• Clean driving license.