1. Ali Deeb
Naame, zaatare Born 1 1 M a r c h 1990
St. mezher Bldg. 1st Floor +961 71 45 47 45
Lebanon Nationality: Lebanese
ali.rida.deeb@hotmail.com Married
O B J E C T I VE
To develop my career in the Tourism and Hospitality field, along with self-development
E X P E R I E N C E
6/15-Present House Keeping Supervisor at Staybridge Suites, IHG, Beirut, Lebanon
 Assign workers their duties and inspects work for conformance to
prescribed standards of cleanliness.
 Investigate complaints regarding housekeeping service and equipment,
and takes corrective action.
 Obtain list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.
 Coordinate work activities among departments.
 Conduct orientation training and in-service training to explain policies,
work procedures, and to
Demonstrate use and maintenance of equipment.
 Inventory stock to ensure adequate supplies.
 Evaluate records to forecast department personnel requirements.
 Make Recommendations to improve service and ensure more efficient
operation
8/14-6/15 Executive Housekeeper at WH Hotel, Beirut, Lebanon
 Responsible for cleanliness, orderliness and appearance of the entire
Hotel.
 Ensure that rooms are made as per company standard.
 Prepare Annual Housekeeping Budget.
 Maintain par stock of guest supplies, cleaning supplies, linen and
uniform.
 Organize inventories with Accounts and General Store for linen, uniform
and fixed assets.
 Pay particular attention while organizing pest eradication activities.
 Prepare reports for management information.
 Assist Purchase department in selecting suppliers for items related to
Housekeeping..
 Attending and resolving guest complaints.
 Organize on-the job training and evaluate its effectiveness.
 Recommend recruitment of new personnel.
 Daily briefing of Supervisors/ Executives.
 Coordinating the preventive maintenance schedule of rooms and public
area with maintenance department.

2. 9/13-8/14 Project manager at Cplus cleaning service, Beirut, Lebanon
 Cleaning process and inspection at Kids Mondo Project
4/13-28/13 House Keeping Supervisor, Movenpick Hotel & Resort, Beirut, Lebanon
 Assign workers their duties and inspects work for conformance to
prescribed standards of cleanliness.
 Obtain list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.
 Coordinate work activities among departments.
Demonstrate use and maintenance of equipment.
 Inventory stock to ensure adequate supplies.
10/11- 4/13. House Keeping Supervisor at Holiday Inn Dunes, IHG, Beirut, Lebanon
 Assign workers their duties and inspects work for conformance to
prescribed standards of cleanliness.
 Investigate complaints regarding housekeeping service and equipment,
and takes corrective action.
 Obtain list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.
 Coordinate work activities among departments.
 Conduct orientation training and in-service training to explain policies,
work procedures, and to
Demonstrate use and maintenance of equipment.
 Inventory stock to ensure adequate supplies.
 Evaluate records to forecast department personnel requirements.
 Make Recommendations to improve service and ensure more efficient
operation
10/10- 9/11 Waiter at Holiday Inn Dunes, IHG, Beirut, Lebanon Handling cash account
 Provide excellent customer services that promote satisfaction
 Greet customers and present menu
 Make recommendations or share additional information upon request
 Take and serve food/drinks orders and up-sell any additional products
 Arrange table settings and maintain tables clean and tidy
 Deliver checks and collect payments
 Cooperate with all serving and kitchen staff
11/07-09/10 Catering officer at MEA, Beirut Rafic Al Hariri Airport, Lebanon
 Supervise plane trolleys products if filled right up to standards
04/05-05/07 Captain Waiter at Socrate Catering, Beirut, Lebanon
 Greet guests promptly in a warm and friendly manner.
 Thank and say farewell to guests conveying anticipation for their next visit.
 Establishes rapport with guests to build guest loyalty and gather
constructive feedback to ensure satisfaction of every individual guest.
 Maintains the conversation and does not expose any sensitive topics to the
guest
 Conducts monthly inventory checks on all operating equipment and
supplies.

3.  Knowledge of menu and presentation standards and sound knowledge of
beverage preparation techniques.
 Ensures that the outlet is kept clean and organized, both at the front as well
as the heart of house areas.
 Applies Food & Beverage service techniques correctly at all times, serving
items with enthusiasm
 Ensures high standards of personal presentation and grooming
 Attends training sessions and meetings as and when required.
05/03- 03/05 Kitchen commis at Al-Hani Rest., Basta, Beirut, Lebanon
A D D I T I O N A L I N F O R M A T I O N
Languages: Average in English; native speaker of Arabic;
Computer: Microsoft Office (Word, Excel & PowerPoint) & Internet Browsing, Opera
housekeeping system, protel & PMS, MICROS
Interests: Internet Browsing, Cooking, Technology & Swimming.
Certificates: Certificate of Attendance, Stay Real Certificate, Employee Of The Month (may
2012), Real Service Behavior *2, Room To Grow Certificate & I Opener Certificate
References
Name Ms. Nadeen karam Name Mr. Ihab Kanawati
Address HR- Holiday Inn Address
General Manager, Staybridge Suites
Beirut
Telephone
961-3-779597
Telephone 961-03-589222
Name Mr. Georges Icho
Address HK manger stay brig hotel Name MS Rola saleh
Telephone 961-70-860354
Address WH Hotel-owner
Telephone 961-03- 810 520
All documents are available upon your request.