skills

3. What is E-Commerce
E-commerce stands for electronic commerce. E-commerce is a
process of carrying out financial and business transactions
using the Internet. A person can deal with the customers
anywhere in world. people can buy and sell good on internet.
The user can make payments using credit card etc. The trend
of E-commerce is rapidly becoming popular.

4. Role of E-Commerce
 Electronic Banking
 Electronic Shopping
 Marketing and Advertising
 Providing Customer Services
 OnlineTravel Reservations

5. Electronic Banking
Most of banks have introduced
electronic banking.The user can
connect to banks computer system via
the internet and control daily financial
dealing from home. It reduces staff and
building of banks.
Electronic Shopping
Electronic shopping is known as online
shopping. Different manufacturers
present their products on the internet.

6. Marketing and Advertising
E-commerce is playing an
important part to market
and advertise products all
over the world.
Providing Customer Services
Businessman can interact with
their customers using the
internet they can discuss
different issue about their
products and provide different
services to them.

7. Online Travel Reservations
Online travel reservation is a
popular use of E-commerce. People
can reserve seats in airline flights,
hotels or car using the internet.

8. Types of E-Commerce
 Business-to-consumer
 Consumer-to-consumer
 Business-to-business

9. Business-to-consumer
Business to consumer or B2C
In this type, customers can visit the
website and purchase goods online.
Consumer-to-consumer
Consumer-to-Consumer e-commerce
take place between two consumer one
consumer sells an item through an
online auction the other consumer
purchase the item by offering highest.

10. Business-to-Business
Business to business e-Commerce relates to
the technology and business practices that
allow businesses to buy and sell from each
other online.

11. Functions of e-commerce Websites
 Catalog and content management
 Shopping and checkout
 Advertising
 Back office processing

12. Catalog and content management
It is the information of a commercial web
sites. It must be up-to-date at all time and
easy to access for the customer.
Shopping and checkout
The site must allow the customer
to identify multiple items they
want to purchase.

13. Back office processing
It deals with final steps of sales
such as processing credit card
payment.
Advertising
The web site must work with
search engines, ads on other
sites, online marketing.

14. Advantages of E-commerce
 Geographic Reach
 Effective customer service
 Effective information
 New features
 Lower Costs

15. Geographic Reach
The organizations can interact
with customers easily. Any
person from any part of the
world can be their customer.
Effective customer service
E-commerce through internet
provides up-to-date information
about the business and its
products to customers.

16. Effective information
E-Commerce helps business to
create, process, distribute, store
and retrieve any information
cheaply and quickly.
New features
E-commerce participants are
constantly identifying new product
features and services that they can
offer online.

17. Lower Coast
The cost of conducting Business
online is much lower as traditional
physical resources are not needed.

18. Disadvantages of E-commerce
 Security
 Lack of Privacy
Tax issue

19. Security
Biggest drawback of e-commerce is
the issue of security. People fear to
provide personal and financial
information.
Lack of Privacy
Some websites illegally collect
statistics on consumers
without their permission.

20. Tax issue
Sales tax is another bigger issue
when the buyer and seller are
situated in different locations.

21. created By
Ali Afzal