1. Juan Alfredo Arreaga Jurado
4ª calle 1-22 Sector 3 Villas de La Meseta, San Lucas Sacatepéquez,
Km 32.5 Carretera a Antigua Guatemala.
+(502) 5486 0833, arreaga@gmail.com
Professional Experience
PBS, Productive Business Solutions (http://www.grouppbs.com),
Telecom & Service Providers Account Manager. (2014 - 2015)
Direct attention to clients like: Claro, Tigo, Movistar, Energuate, EMPAGUA, EEGSA, etc.
Solution design for infrastructure, software, communications and security.
Opportunities development and project generation for operative efficiency, in order to
improve the corporative performance and technology platforms availability.
Telefónica Móviles Guatemala, S.A.
Experto de Ingeniería Preventa, Dirección Empresas CAM. (03/2013 - 04/2014)
Presales & Postsales engineer at projects for the VIP Customs segment. Especially on
redundant communications architecture, high availability schemes, VoIP solutions, unified
communications, active and energy equipment, architecture, implementation and
direction of projects on CO and FO networks, WiFi, 3G, GPRS, etc.
NISSI SYSTEMS. (www.nissisystems.com)
Advisory and implementation of solutions base on cisco for the company (2012 - 2013)
Working on Freelance mode, including the implementation of MADECENTER Branches, on
Guatemala, El Salvador, Honduras, Nicaragua y Costa Rica;
Design and implementation of the whole solution.
Lexmark International Inc. ( http://www1.lexmark.com/en_US/),
Regional Solutions Consultant, for Guatemala & Honduras, (03/2011 - 09/2012)
Responsible for the training of the channels about solutions oriented to automate and
optimized of the process flow.
Support to the channels on the sales and execution processes. Design of the solution,
analysis of investment and comparative of the Opex / Capex. Presentation and
Justification for the business cases in order to adopt the best service models.

2. D-Link Latin America. ( http://www.dlinkla.com/ ),
Regional Senior Support Engineer. (Networking, IT, Multimedia) (10/2005 - 03/2011)
Design of integral solutions for Central America & Caribbean region, especially on project
implementation for TELCO, Industrial, Distribution and Retail segments. Technical leader
and director for high level projects on key accounts over the whole region.
Responsible for training on solutions design, to Integrators and Channels for the whole
region.
ITS Infocomunicación Guatemala, S.A. ( http://www.its.co.cr/), (02/2005 - 09/2005)
Technical leader for the “AmericaMovil” project (extension of TELMEX on Central America,
TELECOM, ENITEL, TELGUA); NOC support, Fails solutions, new configurations, Premium
Clients attention.
GBM, de Guatemala, S.A. ( http://www.gbm.net/) (1993 - 2004)
Technical leader for the Project: “Modernización del Registro General de la Propiedad”,
Technical leader at: ”Registro de la Propiedad” Data Center.
Content Management Systems, Data Bases, telecommunications, Operative Systems.
Solution Implementation and support to clients at Industry, Distribution, TELCO, Banking,
Government, etc.
Additional Experience
Have been involved on the generation of Sales Plan, by Country, fulfilling and surpassing
the sales plans assigned for the region at sales and presales role. Have experience as
spokesman and lecturer at different events on the IT industry on the region.
As a technical leader I meet the availability levels of the systems under my responsibility
as well as the dead-lines established for delivery of the projects at my command. I show
compromise and motivation for the team work of the personal I lead, as well as
supervision and planification in order to reach the assigned goals.
I have experience working with clients on Latin America and the English Caribbean.
Excellent human relations and knowledge of the industry, relation with different brand
manufacturers and integrators, as well as service providers. Deep knowledge of the
industry and the IT environment at the region.

3. Education
UNIVERSIDAD FRANCISCO MARROQUIN (1989 - 1994)
Licenciatura en Administración de Sistemas de Información
(Bachelor of Science in Network and System Administration)
LICEO CANADIENSE (1981 - 1983)
Título de Perito Contador (Accounting)
Languages: Español speak and write (Mother Language), English speak and write (TOEFL)
Certifications y Trainings:
- CTI Teldat Certification,
- SVL010 DCS-IP Surveillance D-link - IP Surveillance v1.0,
- SWI010 D-Link Switch Solution and Technology Essential - Written Test v1.0,
- WLAN010 Wireless LAN and Unified Access System Essential v1.1,
- NWS010 Network Storage v1.1,
- UAM010 DSA User Access Management Essential v1.0.1,
- SEC010 Net Defend Firewall Family Essential v1.0.2;
- ICRC / ACRC, BGP, BSCI, DSL, Security Workshop, Fast Track CCIE,
- OBU Team Technical Workshop (Taipei),
- DTI, DEC Certification Training (Chile),
- IBM DB2 Universal DB Performance, Tuning and Monitoring,
- IBM DB2 Universal DB Administration,
- IBM Content Manager,
- CICS Administration & Design,
- DB2 Programming for UNIX,
- Communication Manager Networking ,
- SNA Data Communication Environment,
- Marketing of Solutions.