Diese Präsentation wurde erfolgreich gemeldet.
Wir verwenden Ihre LinkedIn Profilangaben und Informationen zu Ihren Aktivitäten, um Anzeigen zu personalisieren und Ihnen relevantere Inhalte anzuzeigen. Sie können Ihre Anzeigeneinstellungen jederzeit ändern.


151 Aufrufe

Veröffentlicht am

  • Als Erste(r) kommentieren

  • Gehören Sie zu den Ersten, denen das gefällt!


  1. 1. Alan Buchanan Mob: 07854 602941/alan.b.buchanan@btinternet.com PROFILE A highly experienced and self-motivated Business/Systems Analyst used to supporting and improvingcritical applicationsforBlue ChipclientsinUtilities. Dedicated to principle of continuous service improvementandhighlycustomerfocused. Excellenttechnicalanalysisskillsandexperience of gathering requirements and documenting functional and technical specifications. Excellent leadership skills in a global environment and capable of managing multiple work streams. Experience of Project Delivery and Management across multiple environments: Utilities, Manufacturing and Construction, Finance and Retail. KEY STRENGTHS/AREAS OF EXPERTISE  STRONG SYSTEM AND DATA ANALYSISSKILLS;GATHERING REQUIREMENTS; DATA QUALITY IMPROVEMENT; REPORT DEVELOPMENT ANDMAINTENANCE  PROJECTDELIVERY/MANAGEMENT: PLANNINGANDORGANISINGPEOPLEAND RESOURCES; ADHERING TO DEADLINES  SERVICEIMPROVEMENTS: ADEPTAT PROBLEM SOLVINGANDUSING ROOTCAUSE ANALYSISTODELIVER SOLUTION OR WORKAROUNDPENDINGNEWDEVELOPMENT; ABLE TO JUSTIFY BUSINESSBENEFITS OR VALUE ADD OFCHANGES USING ROI  EXCELLENT COMMUNICATION ANDINFLUENCINGSKILLS – ABLE TO ADJUST STYLE TO SUIT DIFFERENT LEVELS OF AUDIENCE  LEADERSHIP IN A GLOBAL ENVIRONMENT:STRONGCOACHINGANDMENTORING STYLE, SELF MOTIVATED WITH INITIATIVE,HIGHLYORGANISEDAND COMMITTED TO MAKING DECISIONSANDGETTING JOB DONE;ABLE TO ADAPTBEHAVIOUROR ACCEPTCHANGES AS REQUIRED BY JOB/SITUATION;FLEXIBLE  TEAM WORKING, COLLABORATINGANDBUILDINGEFFECTIVERELATIONSHIPSWITH OTHER TEAMS ANDINDIVIDUALSIN WIDER ORGANISATION  INCIDENTMANAGEMENT; CHANGEMANAGEMENT  STRONG STAKEHOLDERMANAGEMENT (ALL LEVELS);CUSTOMER FOCUSED; CLIENT FACING  TECHNICAL:ORACLE & SQL SERVER DBASES;PL/SQL; SQL; UNIX;WINDOWSSERVERS CAREER HISTORY Seekingnextposition andcurrentlytraininginPrince2 Nov 2015 - Present Caringfor elderlyrelativewithdementia Feb2015 – Oct 2015 HP ENTERPRISE SERVICES Oct 2014 - Jan 2015 IT Operations Svc Level III Supportingvariousinternalapplications(Saas)inEMEA dealingwith incident/problemmanagement. Supportand configurationof Biztalk,updating customerprofiles, tuningSQLqueries, etc.
  2. 2. IBM (GLOBAL BUSINESS SERVICES) UK Ltd (Tupe’dfrom Accenture) 2011 – 2014 ACCENTURE UK LTD (Tupe’dfrom SAIC) 2010 – 2011 SAIC LTD (nowWIPRO) 2000 – 2010 Continuousserviceforsame client,ScottishPower. TookVRpackage fromIBM. SENIOR SYSTEMS ANALYST Deputy Team Leader of a globallydistributedteam (12 –15) providing2nd line supportfor 50+ applicationsof amajor Utility.Technical Lead for a critical billingsystem(£1B p.a.) and several othercritical applications. KEY ACHIEVEMENTS  Technical Leadfor several applications onEnterprise levelprojecttomigrate legacydata fromSQL Serverto archive platformonOracle Apex. I wrote implementationplansforapps undermy remit,defineddatatobe migrated,createdER Diagram, andusedETL to load data intoOracle.  Actedas SubjectMatter Expertformajor projecttomove a critical EnergyBillingApplication fromold IBMplatformtonew 3rd party bespoke systemutilisingOracle FusionMiddleware witha Web Service frontendand10G database. Actedas Technical LeadliaisingwithSenior Stakeholdersfromthe business,PMs/BAsandDevelopersfrom3rd partysuppliertoensure a successful outcome andsmoothimplementationof the new systemwithoutdisruptionto billingcycle.Advised3rd party BA andDevelopersondatatypes, qualityof data,and collaboratedwithclienttoagree how muchdata couldbe archived/droppedwithin RegulatoryandData Protectionguidelines.Re-wrotemanyof original SQLreportsbasedon newdatabase structure. ThirdParty SeniorBusinessAnalystsaidthe productwouldnot have beendeliveredwithoutmyinput.  Actedas Lead Technical Analystforseveral service improvementsconcerningdataquality betweentwogasapplications. LiaisedwithleadBA frombusiness togatherrequirements, collaboratedwithdevelopmentteamandwrote UserGuide to improve datainputquality and validation.Projectwasimplementedsuccessfullyandhada major beneficialimpacton the qualityof data inboth systems.  Migrateda setof critical billingreportswritteninOracle Forms4.5 to 6i. Altereddatatypes and PL/SQLcode where necessarytoensure qualityof reportingwasmaintained. Maintainedanddevelopedreportswhichvalidatedusage datapriortobilling.  SME (SubjectMatterExpert) forGas Pre-paymentProject:attendedworkshopand subsequentlywrote andreviewedseveral sectionsof the finishedfunctional andtechnical specifications. Liaisedwithdeveloper,businessand3rd partiesoverdesign,dataand implementationissues.  Deliveredseveral service improvementstoapplicationsundermyremitwhichstreamlined client’sbusinessprocessesandimproveddata. Receivedcomplimentsfromclientand considerablyreducedthe numberof ticketsraisedtothe Service Desk.  Technical Leadon projecttointroduce SarbanesOxleycontrolsintoamajorbilling application. Liaiseddirectlywithbusiness;spentseveral daysinworkshoponclientsite in Wales,anddocumentedlarge sectionsof the enduringsolution.
  3. 3. BAUER & PARTNER CONSULTING 2000 - 2000 Software Consultant Collaboratedona projectforDKW bank usingASP/HTMLto adapt 3rd party and in-house software relatedtothe processof runninga ‘book’priortoan IPO. GLASGOW UNIVERSITY 1998 - 2000 Employedbythe IT Education Unitbefore andafterdoingSVQthenMSc IT. Carriedout data analysis,demonstratedJavatonextyeargroupand deliveredICTtrainingtoschool teachers. BIG AL’S SANWICHJOINTS LTD 1996 - 1997 Franchisee developingbusinesstosell ‘sub’sandwichesviavendingmachines. CLANCAST PRODUCTS LTD 1994 - 1996 OperationsManager Managed a multi-skilledteam(12staff) producingGRGand GRP mouldingsfor the constructionindustry andcomposite resinspeakerbasesforhi-fiindustry. CarriedoutMRPfor contracts from£10k - £100k. Establishedculture of continuousimprovementandzerodefects. SWANNATIONAL CAR RENTAL LTD 1978 - 1993 Regional Manager (Scotland & N England) Started as Manager thenquicklypromotedtoScottish AreaManager and thento above post. Operated 23 petrol stationsprofitably. Controlledbudgetof £10m. Area of shops: 5000ft². Forecasted,plannedandachievedbudgetedprofitonall sites. Organisedlocal marketing. FullyP&L accountable. Recruited,trainedmotivatedandappraised all ForecourtManagers. Negotiatedleaseswithoil companies. EDUCATION MSc IT (Software &Systems);Dip. ManagementStudies(Distinction);M.A.(Ord) ScottishHistory LANGUAGES Good conversational FrenchandGerman. LEISURE Tennis,golf,skiing,walking.