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BottomLine Group conducted a study to determine how business travel managers were using various hotel program strategies. The resulting report contains many interesting findings – some surprising. For example, mandating travel policies is still more the exception than the rule, and over one third of respondents are not auditing GDS-loaded rates after negotiations. Read the report for more details and insights. Also, 45% of responding companies use three or more data sources to understand hotel spend, while only 15% use TMC data only.
The hotel industry is ever-changing, and we hope that this latest research will assist you in fine-tuning your hotel strategy of the future.