Towards World Class Manufacturing
•Download as PPT, PDF•
4 likes•1,954 views
Presentation to the Northern Manufacturing Exhibition 2014
Recommended
Recommended
More Related Content
What's hot
What's hot (20)
Viewers also liked
Viewers also liked (20)
Similar to Towards World Class Manufacturing
Similar to Towards World Class Manufacturing (20)
Recently uploaded
Recently uploaded (17)
Towards World Class Manufacturing
- 1. Onsite Insights Company visits across the UK Best practice visits to award-winning companies across the UK
- 2. Onsite Insights Company visits across the UK Best Practice and World Class Manufacturing Ailsa Kaye Director Onsite Insights
- 3. Onsite Insights Company visits across the UK • Onsite Insights • National Programme • Established 2004 • 10,000 Visitors • +100 Visits each year • Insights-Training.com • International Partners • Canada & North America • Germany • France • Italy • Austria • Australia “Tell me and I'll forget; Show me and I may remember; Involve me and I'll understand.” Chinese proverb
- 4. Onsite Insights Company visits across the UK World Class companies are those that demonstrate industry best practice They are generally assumed to be those that demonstrate industry best practice in Quality, Price, Delivery Speed, Reliability, Flexibility and Innovation
- 5. Onsite Insights Company visits across the UK World Class Manufacturing - Framework
- 6. Onsite Insights Company visits across the UK
- 7. Onsite Insights Company visits across the UK WCM – utilises a range of tools:
- 8. Onsite Insights Company visits across the UK
- 9. Onsite Insights Company visits across the UK Key Point Start from a theoretically ideal situation Key Point Start from a theoretically ideal situation
- 10. Onsite Insights Company visits across the UK
- 11. Onsite Insights Company visits across the UK • Customer Driven
- 12. Onsite Insights Company visits across the UK • Financial Justification
- 13. Onsite Insights Company visits across the UK • Better working conditions =increased staff satisfaction & loyalty • Motivated employees – look for improvement & are advocates
- 14. Onsite Insights Company visits across the UK
- 15. Onsite Insights Company visits across the UK Benchmarking A CONTINUOUS process of measuring not only financial data, but also products, services and practices against competitors or ‘best-in-class”. Common metrics • Customer Satisfaction (NPS) • Quality • Cost • Delivery • Safety • Supplier Performance • Productivity
- 16. Onsite Insights Company visits across the UK 10 World Class Manufacturing Sites 1. Jaguar Land Rover - Halewood 2. Mars Drinks - Basingstoke 3. Pfizer - Havant 4. Milliken - Bury 5. Entek International - Newcastle-Upon-Tyne 6. BAe Systems - Rochester 7. Fujifilm Speciality Ink Systems - Broadstairs 8. Mitsubishi Electric Air Conditioning – Livingstone 9. Agfa - Leeds 10. Toyota - Deeside
- 17. Onsite Insights Company visits across the UK World Class Journey • Pre 1998: • poor industrial relations, • quality and productivity uncompetitive • poor morale • Cultural Transformation • Burning platform – change or close • Create a common vision & purpose • Lean & CI heart of everything they do • Quality and the pursuit of excellence in everything they do • Today: • Competing on a global level • JLRs best scoring plant & Centre for excellence • Home to a motivated, skilled and flexible workforce • Growing!!
- 18. Onsite Insights Company visits across the UK Mgr Supt Supvr & Eng Group Leader Group Member Group Member Group Leader Supvr & Eng Supt Mgr Challenge to change the Management methods Directive Supportive Using Policy Deployment as an INPUT Driver to achieve OUTPUTS OUTPUTS = (Safety, Quality, Delivery, Cost, People/Environment)
- 19. Onsite Insights Company visits across the UK World Class Journey • Building Effective Teams with Shared Principles (Mission Directed Work Teams) • Lean Tools & Techniques • Five S • Seven Wastes • TPM Best Ideas • Mission Directed Work Teams • Shared Principles
- 20. Onsite Insights Company visits across the UK World Class Journey • Competition from within a global company • Creating a centre of excellence at Havant • Logistics and Distribution – Innovation • Driving improvement globally Best Ideas! • Own It! – translating corporate directives at a local level • Create a Centre of Excellence • Hoshin Kanri
- 21. Onsite Insights Company visits across the UK
- 22. Onsite Insights Company visits across the UK World Class Journey • Focus on Lean, OEE and process excellence • Focus on Leading Technologies • Supply Chain Excellence • Engagement Best Ideas! • Focus on the whole organisation – not just manufacturing • Engage employees and suppliers PHILOSOPHY "Operational excellence secures the present. Innovation excellence secures the future.” Roger Milliken
- 23. Onsite Insights Company visits across the UK World Class Journey • Business transformation 5 years ago loss-making • 2013: + 30% profit • Total commitment to lean and continuous improvement. • 2012 Winner of Best Factory People Management; Best Process Plant and Innovation and Design. Best • Culture transformation through Lean/CI – a total engagement at all levels. • Effective and open communication
- 24. Onsite Insights Company visits across the UK World Class Journey • Began in 2006 • 13 Queens Awards for Innovation • 8 Queens Awards for Export • Quality @ 99.5% • Cost Reduction 10% • Productivity Improvement 50% Best Ideas • Get the Culture Right First • Aim for World Class – Shingo! • Innovate • Integration of all office staff onto the shop floor
- 25. Onsite Insights Company visits across the UK
- 26. Onsite Insights Company visits across the UK World Class Journey • Began in 2005 • Home grown programme of CI & Quality • RFT improved from 45% to 95% • Waste reduction £1.1 million Best Ideas! • Personalise your system – make it right for YOUR business • Focus on communication
- 27. Onsite Insights Company visits across the UK World Class Journey • Driven by the latest technology • Lean as ‘a way of life’ • Environmental leadership • Process & continuous improvement Best Ideas • Driving innovation within their industry • Leading environmental change
- 28. Onsite Insights Company visits across the UK World Class Journey • Integrated Management Systems (ISO standards) • Sustainability & Efficiency • Safety Management Best Idea • Sustainability • Safety First
- 29. Onsite Insights Company visits across the UK World Class Journey • Deeside engine plant ‘Centre of Excellence’ – supplying Europe, Japan and South Africa • Admired, copied but never bettered – why improved daily • Foundation of Toyota’s success isn’t the process control it is employee engagement • Three C’s Challenge, Creativity, Courage • Respect for People • Mutual Trust – mutual responsibility • No fear no blame • Ownership at all levels • Best Ideas Toyota Way (People) and TPS
- 30. Onsite Insights Company visits across the UK
- 31. Onsite Insights Company visits across the UK Best Practice & WCM requires: 1. A compelling and shared vision – Operational alignment 2. CI Culture – engaged and motivated employees 3. Process excellence (using tools such as lean and six sigma) 4. Innovation at the core of business 5. A customer-centric organisation 6. Excellence in Design (D4M) 7. Results Driven – Measure what matters – outputs! 8. An ethical and ‘authentic’ approach 9. Environmental & sustainable management 10. Continuous pursuit of improvement
- 32. Onsite Insights Company visits across the UK Upcoming Visits 8 October Silent Gliss, Broadstairs 8 October Mars Chocolate, Slough 9 October Milliken, Bury 14 October Happy, London 15 October Eaton Crouse-Hinds, Sheerness 21 October Agfa, Leeds 30 October Jaguar Land Rover, Halewood 3 Nov Toyota, Deeside 5 Nov Buhler Sortex, London 10 Nov Nissan, Sunderland 12 Nov Double H Nurseries, Lymington 12 Nov BAE Systems, Rochester
Editor's Notes
- to identifying further waste and improvements