Subject: Organizational Behavior

1. Personal issues that affects One’s
Organizational Behavior: Emotions,
Attitude & Mood, Personality & Values
Presented To:
Sir Waseem Mumtaz
Presented By:
Aijaz Ahmed
(K-17PG10)MUET SZAB Campus Khairpur mir's
1
Department of Petroleum and Natural Gas Engineering

2. Attitude
MUET SZAB Campus Khairpur mir's
2

3. Meaning Of Attitude
• Attitudes are evaluative statements indicating one’s feeling either
favourably or unfavourably towards persons,objects,events or situations
• Attitude is very complex cognitive process just like personality of an
individual.
POSITIVE ATTITUDE :- Positive mental attitude is a psychological term
which describes a mental phenomenon in which the central idea is that
one can increase achievement through optimistic thought processes.
 NEGATIVE ATTITUDE :-A negative attitude is characterized by a great
disdain for everything. Someone who constantly points out the negative
in everything.
MUET SZAB Campus Khairpur mir's
3

4. Structure of Attitudes
• Affective component: this involves a person’s feelings / emotions
about the attitude object. For example: “I am scared of spiders”.
• Behavioral (or conative) component: the way the attitude we have
influences how we act or behave. For example: “I will avoid
spiders and scream if I see one”.
• Cognitive component: this involves a person’s belief / knowledge
about an attitude object. For example: “I believe spiders are
dangerous”.
MUET SZAB Campus Khairpur mir's
4

5. Affects
• Everyone has attitudes about many things; these are not necessarily a
bad thing.
• One aspect of employees’ attitude is the impact it can have on the
people around them.
• People with a positive attitude can lift the spirits of their co-workers,
while a person with a negative attitude can lower their spirits.
• Sometimes, though, this principle works in reverse, and attitudes are
often more complex than positive or negative.
• Attitudes may affect both the employee’s work performance and the
performances of co-workers.
MUET SZAB Campus Khairpur mir's
5

6. Personality
MUET SZAB Campus Khairpur mir's
6

7. Personality
• The sum total of ways in which an individual reacts and interacts
with others.
• Personality is a pattern of stable states and characteristics of a
person that influences his or her behavior toward goal
achievement
MUET SZAB Campus Khairpur mir's
7

8. PERSONALITY DETERMINANTS
• Heredity: Individuals physical appearnce
• Environment: Learned Characteristics.
• Situation: Incidents
MUET SZAB Campus Khairpur mir's
8

9. Measuring personality traits
The Myers-Briggs Type Indicator(MBTI)
• Extroverted vs. Introverted (E or I)
• Sensing vs. Intuitive (S or N)
• Thinking vs. Feeling (T or F)
• Judging vs. Perceiving (P or J)
MUET SZAB Campus Khairpur mir's
9

10. Big Five Personality Traits
• Extroversion
This trait includes characteristics such as excitability, sociability, talkativeness, assertiveness, and high
amounts of emotional expressiveness. Sociable, gregarious, and assertive
I love excitement and am a cheerful person
• Agreeableness
This personality dimension includes attributes such as trust, altruism, kindness, affection, and other
prosocial behaviors. Good-natured, cooperative, and trusting.
People find me warm and generous and selfless
• Conscientiousness
Common features of this dimension include high levels of thoughtfulness, with good impulse control and goal-
directed behaviors
Responsible, dependable, persistent, and organized.
People find me reliable and I keep my house clean
MUET SZAB Campus Khairpur mir's
10

11. • Emotional Stability
Individuals high in this trait tend to experience emotional instability,
anxiety, moodiness, irritability, and sadness.
calm, self-confident, secure (positive) versus nervous, depressed, and
insecure (negative).
am very moody I often feel sad and down
• Openness to Experience
This trait features characteristics such as imagination and insight, and
those high in this trait also tend to have a broad range of interests.
I am a very curious person & enjoy challenges
Imaginativeness, artistic, sensitivity, and intellectualism.
MUET SZAB Campus Khairpur mir's
11

12. Values
MUET SZAB Campus Khairpur mir's
12

13. Values
• Values represent basic convictions that-A specific mode of conduct
or end-state of existence is personally or socially preferable to an
opposite or converse mode of conduct or end-state of existence.
• Value is a judgmental element of what is right, good, ordesirable.
MUET SZAB Campus Khairpur mir's
13

14. Types of Values
MUET SZAB Campus Khairpur mir's
14

15.  Terminal Values
• Preferable modes of
behavior or means of
achieving one’s terminal
values.
 Instrumental Values
• Desirable end-states of
existence; the goals that a
person would like to
achieve during his or her
lifetime.
MUET SZAB Campus Khairpur mir's
15

16. MUET SZAB Campus Khairpur mir's
16

17. Affects
• Values can strongly influence employee conduct in the workplace. If an
employee values honesty, hard work, and discipline, for example, he will
likely make an effort to exhibit those traits in the workplace. This
person may therefore be a more efficient employee and a more positive
role model to others than an employee with opposite values.
• Conflict may arise, however, if an employee realizes that her co-workers
do not share her values. For example, an employee who values hard
work may resent co-workers who are lazy or unproductive without being
reprimanded. Even so, additional conflicts can result if the employee
attempts to force her own values on her co-workers.
MUET SZAB Campus Khairpur mir's
17

18. Emotions
MUET SZAB Campus Khairpur mir's
18

19. Emotions
Emotions are intense feelings directed at someone or something
• Caused by specific event
• Very brief in duration (seconds or minutes)
• Specific and numerous in nature
(many specific emotions such as anger, fear, sadness, happiness, disgust,
surprise)
• Usually accompanied by distinct facial expressions
• Action oriented in nature
MUET SZAB Campus Khairpur mir's
19

20. The Basic Emotions
• There are dozens, including anger, contempt, enthusiasm, envy,
fear, frustration, disappointment, embarrassment, disgust,
happiness, hate, hope, jealousy, joy, love, pride, surprise, and
sadness.
MUET SZAB Campus Khairpur mir's
20

21. Affects
• Emotions are reciprocal with mood, temperament, personality,
disposition, and motivation.
• Emotions can be influenced by hormones and neurotransmitters, such as
dopamine and seratonin.
• Dopamine can affect a person’s energy level and mood,
• While seratonin can affect critical-thinking skills.
• As emotion is largely a chemical balance (or imbalance) in the mind,
emotions can quickly cloud judgment and complicate social interactions
without the individual being consciously aware that it is happening.
•
MUET SZAB Campus Khairpur mir's
21

22. Mood
MUET SZAB Campus Khairpur mir's
22

23. • Moods are less intense feelings than emotions and often
• (though not always) arise without a specific event acting as a
stimulus.
MUET SZAB Campus Khairpur mir's
23

24. Moods
• Cause is often general and unclear
• Last longer than emotions (hours or days)
• More general (two main dimensions— positive affect and negative
affect— that are composed of multiple specific emotions)
• Generally not indicated by distinct expressions
• Cognitive in nature
MUET SZAB Campus Khairpur mir's
24

25. The Basic Moods: Positive and Negative Affect
• One way to classify emotions is by whether they are positive or
negative.
• Positive emotions—such as joy and gratitude—express a favorable
evaluation or feeling.
• Negative emotions—such as anger or guilt—express the opposite.
Keep in mind that emotions can’t be neutral. Being neutral is
being nonemotional.
MUET SZAB Campus Khairpur mir's
25

26. Affects
• All moods can affect judgment, perception, and physical and emotional
well-being.
• Long-term exposure to negative moods or stressful environments can
lead to illnesses such as heart disease, diabetes, and ulcers.
• The decision-making effects of any kind of bad mood can hinder a
person’s job performance and lead to poor decisions that affect the
company.
• In contrast, a positive mood can enhance creativity and problem solving.
• However, positive moods can also create false optimism and negatively
influence decision making.
MUET SZAB Campus Khairpur mir's
26

27. 27