aidil rahim

Selangor, Malaysia Malaysia

COBIT 5, ITIL, ITSM Digital Services & Management Consultant

Technology / Software / Internet

A dynamic service management leader and business development with 16 years of IT, enterprise software & hardware, IT consultancy, systems integration and services industry experience in multi-national organizations. I have in depth knowledge of ITIL v3, ITSM best practices and IT Governance. I have been designing and delivering business-focused IT Service Management solutions to customers of significant sized organizations. Specialties:- • IT Delivery, Services & Operations. Establish best practices, SOP, Process and Audit. • IT Solution and Consultative Selling. • Strategic Business, Account Development & Proposition Development. • Familiarity with the National Public Sector agenda and ...