Ahmed Shaheen Ibrahim is an Egyptian national seeking a full or part-time position. He received a BA in English Commerce from Ain Shams University in 2012, majoring in accounting. His work experience includes positions as a ticketing agent at Tropic Travel from 2013-2013 and as a retail credit risk analyst at the National Bank of Egypt since 2014. He is fluent in English and Arabic and has skills in Microsoft Office, problem solving, and working under stress.

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AAhhmmeedd SShhaahheeeenn IIbbrraahhiimm
Mobile: +201004 4421 30
Phone: +26392704
Email address: A-Shaheeeen@hotmail.com
PersonalData
Date of Birth: Feb 19th
, 1992, Giza
Nationality: Egyptian
Address: Heliopolis Sq. , Cairo
Marital Status: Single
Military Status: Exempted
Education:
University Degree: BA of English Commerce, 2012
Faculty: Faculty of Commerce, Ain Shams University
Major: Accounting
Grade: Good
Courses:
 Conversation English Course At The British Council.
 ICDL Certificate (Excellent user of Microsoft office).
 Amadeus Airline Ticketing Course.
 Customer Service (Communication Skills).
Languages:
Arabic Mother Tongue
English Fluent (Reading, writing & speaking)
Work experience:
 Tropic Travel: (Jun’13 – Dec’13)
O Ticketing Agent
 Issuing Airline tickets.
 Handling customers requests:
 Direct walking clients, and
 Call center for corporate accounts.
 Frequent flyer programs;
 Creating different memberships.
 Issuing tickets based on miles, and
 Claiming missing miles.
 National Bank Of Egypt: (Jan’14 – till date)
o Retail Credit Risk Analyst
 Analyze credit data to determine the degree of risk involved in extending credit or
lending money.
 Maintains operations by following policies and procedures; reporting needed
changes.

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 Maintains customer confidence and protects operations by keeping information
confidential
 Training:
 Training at Badr Company from Jun’09 till Jul’09.
 Training at Egypt Air from Jul’10 till Aug’10.
Skills Summary
 Computer Skills:
 Basic knowledge of Maintenance and Hardware.
 Excellent knowledge of Microsoft Office & Internet.
 Typing speed of 40 wpm.
 Overall Skills:
 Problem Solving & Decision Making.
 Very cooperative.
 Work under stress.
 Ability to learn rules shortly
Hobbies
 Reading
 Listening to Music
 Surfing the internet
 Playing Football & Tennis
CareerObjective:
 To succeed in an environment of growth and excellence and earn a job which provides me
job satisfaction and self-development and help me achieve personal as well as organizational
goals.
 Availability: I am able to start work after 1 Month from announcement
 As: Part-Time / Full-Time
 I can work in: Egypt - Foreign Countries

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