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Ahmed Abd El Wahab Hammoud resume

Sales and customer service um Etisal International Group
12. May 2015
Ahmed Abd El Wahab Hammoud resume
Ahmed Abd El Wahab Hammoud resume
Ahmed Abd El Wahab Hammoud resume
Ahmed Abd El Wahab Hammoud resume
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Ahmed Abd El Wahab Hammoud resume

  1. Ahmed Abd El Wahab Hammouda Cellular: +2 01224439992 Address: 14 Tahseen Farghaly-Nasrcity- Cairo.Egypt ahd.egy@gmail.com • Objective: To Work for an organizationthatprovidesampleexperience andknowledge thatcan enhance my skillsasa professionalandtobe a part of upcomingcommunicationrevolution. • Career History :  El -Araby Group (Toshiba) working as Deputy regional manager Date: Jan 2013 till October 2014  Job Description :  Oversees the smooth running of the organization by offering leader ship and guidance.  Leading the team and ensuring 100 % of target achievement.  Responsible for the Training for sales executives.  Maintain performance level and Ensure people. Management relationships with the clients, handling key accounts and proliferating customer requirements.  Capable of handling large accounts and providing end to end solutions.
  2.  Mobinil (Beirut Branch) working as a sales manager. Date: Aug. 2007 till Dec. 2012  Job Description :  Own and manage the client relationships and the advisors.  Ensure service level agreements are met and maintained by the advisors  Perform administrative functions  Update the advisors with the latest news  Process customer correspondences  Be pro-active in regards to the improvement of processes and procedures.  Communicate positively with all involved parties in order to facilitate customer's reception of the expected service.  Monitor and support new employees.  Mobinil store (Abbas el Akkad branch ) working as sales representative from Jan 2005 - Jan 2007.  Mobinil store (shooting club- GUC university ) working as sales representative from Jan 2003 - Jan 2004.  Alico insurance company working as sales representative from June 2002- Jan 2004. • Job Description :  Handling and keeping existing accounts, obtain
  3.  Adjust tasks of sales presentations by studying the type of sales outlet or trade factor.  Focus on sales goals by studying existing and potential volume of customers .  Submit orders by reverting to price lists and product quality.  Administrative work to handle by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analysis.  Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.  Recommend change in products, service, and policy by evaluating results and competitive developments.  Solve and satisfy customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.  Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Provide historical records by maintaining records on area and customer sales. Education : Graduated from Faculty of arts: (AIN SHAMS UNIVERSITY 2006) • Language skills:  Arabic: mother tongue language  English: Very Good reading, writing & speaking  Italian : Fair reading, writing & speaking  Deutsch: Fair reading, writing & speaking
  4.  Greek Modern/old: Fair reading, writing & speaking  Latin: Fair reading, writing & speaking • Training History :  Word Microsoft office.  Nokia, blackberry (push Email setup).  Sales skills and techniques (Mobinil Company)  Communication skills (Mobinil Company)  Excel Microsoft office • Personality Traits :  Persuasive and Team Leader  Outstanding loyalty and commitment to the company  Excellent Presentation skill  Ability to work for late hours with full efficiency. Place of birth : Doha E-mail : ahd.egy@gmail.com Nationality : Egyptian Date of Birth : 2/12/1980 Marital status : Single
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