SESSION TITLE 5 Steps to revolutionize Lean Product Development SESSION THEME Startup SESSION OVERVIEW This is a experience sharing session of how Agile combined with Lean Principles help organizations to revolutionize Product Development and get their best value from market. SESSION AGENDA Although traditionally applied in manufacturing, lean methods is helping IT in this current era of Random Business Dynamics and Uncertainty - because all businesses benefit from cycle time improvements, increased productivity, cost savings, and more. The session is backed up by Saikat’s practical experience and five guiding principles in lean development, which includes: Specify value for your customers Identify and focus on your value stream Create flow by eliminating waste Respond to customer pull Pursue perfection through repetition SESSION TAKEAWAYS We will learn how as we refine our processes & approach the results will follow and our customers will realize the benefits. How to interweave lightweight design and user research throughout an agile development process, rather than relying on most of the product design and research to be done up front. DURATION 45 Mins

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Apr 29th 2016
5 Steps to Optimize Lean Product Development

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Agenda
Lean methods is helping IT in this current era of Random Business Dynamics and
Uncertainty – by improvements in cycle time, productivity, cost savings, and more.
1. Specify value for your customers
2. Identify and focus on your value stream
3. Create flow by eliminating waste
4. Respond to customer pull
5. Pursue perfection through repetition

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© http://value-first.be
BASE CONCEPT - LEAN STARTUP – BUILD PRODUCT IN LEAN WAY

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KEY ASCPECTS OF LEAN STARTUP
A minimum viable product (MVP) is the “version of a new product which allows a team to collect the maximum
amount of validated learning about customers with the least effort”.
A split or A/B test is an experiment in which “different versions of a product are offered to customers at the same time.”
Actionable metrics can lead to informed business decisions and subsequent action.
Innovation accounting to maximize outcomes by measuring progress, planning milestones, and prioritizing.
Ideas → Build → Product → Measure → Data → Learn.
• Emphasizes speed (Faster Time to Market) as a critical ingredient to product development
• Measuring customers’ reactions and behaviors against built products
• Decide whether to persevere or pivot the idea; repeat as many times as necessary.

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1. SPECIFY VALUE FOR YOUR CUSTOMERS
INTERNAL CUSTOMER
EXTERNAL CUSTOMER
• The customer is the direct
buyer of the solution, as
Figure illustrates. In this case,
the development value stream
and the operational value
stream are one and the same
• An internal end user (e.g.
internal IT department), the
customer is part of the
operational value
Source: Copyright © 2010-2017 Scaled Agile, Inc.

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A bank and its operational value streams
The consumer Loan Value Steam
2. IDENTIFY AND FOCUS ON YOUR VALUE STREAM

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2. IDENTIFY AND FOCUS ON YOUR VALUE STREAM (CONTD..)
Identify the systems that support the Value Streams
Identify the people who develop the systems Defining the development streams

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Sample of Waste How to Eliminate
Analysisand
Design
Lack of collaboration during analysis (Partially Done Work) Scheduled catch-ups with customer/PO to discuss value
generation in delivery as part of backlog grooming
Wrong choice of technology or solution (Defects) Technical spikes
Dependency on a single source (Waiting) Regular knowledge sharing sessions; team centric
approach and development
RequirementsManagement
Switching meeting rooms/re-scheduling sessions (Motion) Plan better!
Missed or misunderstood requirements (Defects) Regular knowledge sharing; automated testing (e.g.
BDD/ATDD)
Lack of appropriate and skilled resources (Extra
Processes)
Better ways of working; cross-functional team
Delay in feedback and approval (Waiting) Ensure regular communication with customer
Documentation that is too detailed (Extra Processes) Collaboration with team/customer; deliver working
software regularly
3. CREATE FLOW BY ELIMINATING WASTE

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4. RESPOND TO CUSTOMER PULL (Lean Startup and Business Model Canvass Usage)

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High Risk
Low Value
(Avoid)
High Risk
High Value
(Do Second)
Low Risk
Low Value
(Do last)
Low Risk
High Value
(Do First)
Risk
Value
High
Low High
Feature
Indicative
Business
Value
Risk Priority
Feature A $100K Low
Feature B $50K High
Feature C $200K Low
Feature D $100K High
Feature E $50 Low
3
5
1
2
4
4. RESPOND TO CUSTOMER PULL - Backlog Prioritization

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CASE STUDY

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5. Pursue perfection through repetition - Product Roadmap (Define High Level (MVPs)
12
The purpose of roadmap is to communicate the direction that the project is intended to take over time.
It shows time bound high level initiatives.
It is created and owned by the Product owner and updated continuously through the lifecycle.
12 months | 12-24 months
• Enhancing Insurance Claims in
existing products
• Support Entire Claims Process
through Digital and Portal
• Improving Customer reach via
Social media
• Proving better customer service
via mobile applications
• Reducing TAT from Claims
processing

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5.Pursue perfection through repetition - Planning MVP with Sprints

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5. Pursue perfection through repetition - Critical Path of Implementation
S.No Feature PBIs I1 I2 I3 I4 I5 I6
Home Page
Admin configurations
Dynamic home page
Breadcrumbs
Branding
Admin configurations
Identify customer
Identify customer as per configured criteria
Captcha
IP Address blocking
Search enhancements
Admin configurations
Identify policy
Identify policy as per configured criteria
Admin configurations
'Select Reason' page
'Fill Form' Page
Admin configurations
'Submit Evidence' page
Upload documents
Create Claim
Display confirmation page
Auto-decision of claims
Send emails to customers
7
End Customer Claims
Information
End Customer Identification
Policy Identification
Claim Notification Question
configuration
Submit Evidence
Claim Decision
Submitting a Claim 6
1
2
3
4
5

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5.Pursue perfection through repetition - Planning MVP with Sprints
Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 6Sprint 5

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Delivering Incremental MVP in Agile Release - An Insurance Example ( Ins. Reseller Tax filings - 1099)

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Questions??

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Thank You