Learn how great organizations use AI tools to go deep into understanding their customers and build unique journeys to ensure that customers solve their problems in the way that they want, all at a low cost to serve!
How to Create Unique Customer Journeys to Optimize Business Outcomes
1. How to Create Unique
Customer Journeys to
CCXP, Head of Growth and
August 9th, 2023
9:30am PT, 12:30pm ET
2. Launched in 2018, Forethought is a leading generative AI
company providing customer service automation that helps
support teams maximize efficiency and productivity. Forethought’s
products enable seamless customer experiences by infusing
generative AI, powered by Large Language Models (LLMs), at
each stage of the customer support journey: resolving common
cases instantly, predicting and prioritizing cases, and assisting
agents with relevant knowledge—all from one platform.
Learn more at forethought.ai
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