1. AFSANA SIDDIQUE
8011-165A,St.
Surrey, B.C. V4N 0H5
Canada
Tele# (778)571-4041
Cell# (604)626-8575
Email: siddique_afsana@yahoo.ca
CAREER OBJECTIVE
Pursuing for a career as a Coordinator/Administrative Assistant/Any Office position.
HIGHLIGHTS OF SKILLS AND QUALIFICATION
INTERPERSONAL SKILLS:
Excellent in customer support services
Excellent analytical, communication and interpersonal skills
Five years experience in sales
Accurate typing speed
Fluent in English speaking and writing
Strong knowledge in administrative tasks
Great leadership skill
Work well independently in multiple role
Great organization skill
ACCOUNTING SKILLS:
Maintaining General Ledger
Performing accounts receivable and account payable
Maintaining balance sheet for the company
Know how to do bank reconciliation, journal entries
Familiar with payroll, financial Statement, and Cost Accounting.
MARKETING SKILLS:
Knowledge of write marketing reports, knowledge in writing
Sales and promotional reports, and good in writing special reports regarding
new events. Good in solving problems.
Great knowledge in day-to-day marketing functions.
COMPUTER SKILLS:
Window 95, 98, Word Perfect 6.1/9, Microsoft Excel, Microsoft Word, Access Database,
PowerPoint, Lawson Acc-Pac, Simply Accounting (Acc-Pac), Internet Explorer, Netscape
Navigator
WORK HISTORY
2005-2007 Data Entry Specialists (full-time)
Department: Quality Control
IRON MOUNTAIN CANADA.
Editing files that are being keyed by data entry clerk, organizing and maintain
files for special company archives internally, as well as using Microsoft access
and Microsoft office tools, follow up email and phone calls made by clients and
customers. Invoicing special destruction and maintenance orders using special
company’s Soft-wear(Oracle).

2. 2003-2005 Account Receivable Representatives (full-time)
Department: Accounting,
IRON MOUNTAIN CANADA.
Organizing files, investigating clients account for payment over-dues.
Daily balances and investigate checks. Daily use of oracle soft-wear for
cash application and credit application etc. Microsoft excel is also a daily
criteria for recording all invoices, accounts and record of balance sheets.
Review payment details of wires, direct deposits, credit cards, debit cards
and checks (as required). Record deposit transactions into an
integrated computerized AR system verifying the accuracy and completeness of
processing.
1997-2003 Sales Associate/Customer Service (part-time)
WINNERS (Retail Store)
Mostly customer servicing tasks like helping with purchasing, returning product
that customer doesn’t want. Dealing with difficult customers, contacting customers
for lay-way (hold item) merchandise pick up or payment. Receive customer’s
phone calls daily, regarding their need of information about new merchandise,
locations of branches and information about policies and procedure about ours
customer service to hold and lay-way product. Handling cash, returns of
merchandise and dealing with customer daily in from regarding their needs of
information about winner’s merchandise. Every season there are merchandising
process goes on (putting sale to product and get rid of it by FIFO process).
Balancing cash every time, you close off and area, fill up balance sheet for daily
sales. Also, I worked in cash office, balance the cash and send it to the bank.
1998 Junior Accounting Clerk (Volunteer)
WINNERS APPAREL LTD.
Invoicing, Handling balance sheet, logging the data (account information) into
the system, Filing, receiving phone calls, using (Lawson) Acc-Pac do daily check
on balance sheets, invoicing, financial statement, dealing with accounts
payable invoices, dealing with customers.
1994 Customer Service (part-time)
HALLMRAK
Handling cash, balancing cash, helps customer giving good idea about
gift purchase.
1993-1994 Customer Service (part-time)
MCDONALD’S
Handling cash, Serving foods and drinks
EDUCATION
2007-present Trying to complete my Marketing Diploma. Finishing programs with new
Upgrading courses like: Digital Marketing course, E-marketing courses and etc.
2006 Completed Marketing Certificates from Seneca College of Applied Arts and
Technology. Toronto, Ontario. Interested in, completing the marketing
management program
in the future.

3. 2000-2005 Sheridan College of Applied Arts and Technology. Toronto, Ontario.
(Part-time) Course includes: Sales Promotion & Advertising, Accounting, Business,
Marketing Management, Computer Software, Business Math,
Economics, Business Communications, Managerial Accounting
2002 – 2002 Humber College of Applied Arts and Technology. Toronto, Ontario
(Part-time) Taking marketing research, Sales promotions, Accounting Courses
1998-1999 Seneca College of Applied Arts and Technology
(Part-time) Introduction to Accounting, Marketing, Business, Economics, Communications
1997 Newton Brock Secondary School
Ontario Secondary School Diploma
1992 Baythorn Public Elementary School.
Ontario Elementary School Diploma.
References
(1) Megda Tzortzis (2) , Ivy Voyce
Ex- Supervisor, Iron Mountain Ex- Supervisor, Iron Mountain
Tel: (905)792-7099 Tel: (905)792-7099
magda.tzortzis@ironmountain.com ivy.voyce@ironmountain.com