This document discusses the top 5 mistakes that can guarantee project failure: lack of stakeholder alignment, unrealistic hero time estimates, scope creep, failure to communicate, and undefined success. Each mistake is explained through examples and suggestions are provided on how to properly manage scope, set realistic schedules, engage stakeholders, maintain transparency, and define clear metrics and targets to measure success. The overall message is that failing to address these key areas can lead to assured project failure.
2. AFIDENCEIT
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9. SCOPE CREEP
National Lampoon’s
Christmas Vacation
The Expansion or Changing
of Project Goals While the
Project is in Progress
SCOPE CREEP
THE SILENT KILLER
10. SCOPE CREEP
r
Clear Alignment
of Project Goals
“BE ON THE SAME
PAGE”
Strong Sponsor
Support
“PROVIDE AIR
COVER”
Exhaustive
Requirements
Collection
“MINIMIZE THE
MISSES”
Extensively
Documented
Change Log
“BE ABLE TO TELL
THE STORY”
PROPERLY
MANAGED
SCOPE
THE SILENT KILLER
12. LACK OF STAKEHOLDER ALIGNMENT
Qantas, Australian Airline,
2005
Introduced the ‘Jetsmart’
Parts Management System
Cost $40 Million AUD
LACK OF STAKEHOLDER ALIGNMENT
IT TAKES A VILLAGE
13. LACK OF STAKEHOLDER ALIGNMENT
Lack of
Business Goal
Knowledge
IT TAKES A VILLAGE
Unidentified
Stakeholders
and
Expectations
Lack of Clear
Goals
Lack of Stakeholder
Alignment
15. YOU’RE NOT ONE OF THE AVENGERS
Police Chief Simon Overland
Victoria Police Department,
Australia, 2005
Replace an 18 Year Old
Criminal Database System
Cost = $100 Million AUD
HERO TIME ESTIMATES
HERO TIME ESTIMATES
16. HERO TIME ESTIMATES
YOU’RE NOT ONE
OF THE AVENGERS
Project
Cancellation
Not Meeting
Deadlines
Poor Quality
Deliverables
Failure to
Properly
Schedule
Project Plan
Inflexibility
Poor Resource
Management
JUNK IN JUNK OUT
18. FAILURE TO COMMUNICATE
FAILURE TO COMMUNICATE
Summer Olympics & G4S
London, 2012
G4S Contracted with the
Olympic Games to Provide
10,000 Trained Security
Personnel
Cost = $60 million
CAN YOU HEAR ME NOW?
19. FAILURE TO COMMUNICATE
CAN YOU HEAR ME
NOW?
• Managed
Expectations
• Engaged
Stakeholders
• Confidence• Transparency
On the
Same Page
Trust
Building
Tell The
Story
Propels
Engagement
21. HOW TO KNOW YOU GOT TO WHERE YOU WERE GOING
British Home Office, 2012
Equip 41,000 British Police
Officers with Blackberry
Devices
Projected Savings = 125
Million GBP
UNDEFINED SUCCESS
UNDEFINED SUCCESS
22. UNDEFINED SUCCESS
HOW TO KNOW YOU
GOT TO WHERE
YOU WERE GOING
METRICS
• What is
important?
BASELINE
• Where are
we today?
TARGETS
• Where do
we want to
be?