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Top growth enablers
Top Growth Enablers
Percent Of Firms Reporting Factor As An Enabler

             Maintaining quality
                                                                                                          80%
     client service with growth

         Closing new business                                                                            77%

                      Delivering
                                                                                                   70%
              investment returns

               Implementing new
                                                                                                   69%
                     technology

            Adapting operations
                                                                                               63%
                   for efficiency

           Providing access to
                                                                                             58%
      investment opportunities



Source: 2011 RIA Benchmarking Study from Charles Schwab, fielded February and March 2011
                                                    Schwab                    March, 2011.
Study contains self-reported data from 820 RIA firms. (0711-4224)

1
Top barriers to growth
Top Barriers To Growth
Percent Of Firms Reporting Factor As A Barrier

             Time for business
             Ti   f b i                                                                       52%
                 development

            Marketing strategy                                                          39%


    Identifying new prospects                                                     34%


     Investment in marketing                                                    32%

             Finding and hiring
                     new talent                                            28%

      Developing a long term
                   long-term
                                                                       25%
               strategic plan



Source: 2011 RIA Benchmarking Study from Charles Schwab, fielded February and March 2011
                                                    Schwab                    March, 2011.
Study contains self-reported data from 820 RIA firms. (0711-4224)

2
Resources used in developing a strategic plan
                                                   Best-Managed Firms                         All Other Firms
                                                   Percent Of Firms                           Percent Of Firms

                            Staff expertise
                                    p                                             96%                                      93%

                         Schwab’s RIA                                                                                69%
                    Benchmarking Study
                                                                              81%

                    Other benchmarking                                59%                                   43%

                   Custodian consultant                               56%                                33%

                          Third-party data                          52%                                27%

                          Other resources                     30%                                       29%

                 Small business tools &                                                              20%
                             resources
                                                              30%

                  Third party
                  Third-party consultant                    26%                                             41%

                      RIA specific tools &
                               resources                  19%                                       17%


Source: 2011 RIA Benchmarking Study from Charles Schwab, fielded February and March 2011
                                                    Schwab                        March, 2011.
Study contains self-reported data from 820 RIA firms. Best-Managed Firms are the top 20% of firms in productivity,
profitability, and revenue growth. (0711-4224)
3
Plans for firm succession
               Plans for Firm Succession
               Percent Of Firms Reporting Factor As A Barrier


                            Internal succession                                              80%


                              Merging with or
                       acquiring another firm                                   28%


                                  Selling the firm                            25%


                            Recruiting external
                                                                            21%
                                   successors


                                                 Other              10%




Source: 2011 RIA Benchmarking Study from Charles Schwab, fielded February and March 2011
                                                     Schwab                   March, 2011.
Study contains self-reported data from 820 RIA firms. (0711-4224)


4

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Schwab 2011 RIA Benchmarking Study Slides 7 5 11

  • 1. Top growth enablers Top Growth Enablers Percent Of Firms Reporting Factor As An Enabler Maintaining quality 80% client service with growth Closing new business 77% Delivering 70% investment returns Implementing new 69% technology Adapting operations 63% for efficiency Providing access to 58% investment opportunities Source: 2011 RIA Benchmarking Study from Charles Schwab, fielded February and March 2011 Schwab March, 2011. Study contains self-reported data from 820 RIA firms. (0711-4224) 1
  • 2. Top barriers to growth Top Barriers To Growth Percent Of Firms Reporting Factor As A Barrier Time for business Ti f b i 52% development Marketing strategy 39% Identifying new prospects 34% Investment in marketing 32% Finding and hiring new talent 28% Developing a long term long-term 25% strategic plan Source: 2011 RIA Benchmarking Study from Charles Schwab, fielded February and March 2011 Schwab March, 2011. Study contains self-reported data from 820 RIA firms. (0711-4224) 2
  • 3. Resources used in developing a strategic plan Best-Managed Firms All Other Firms Percent Of Firms Percent Of Firms Staff expertise p 96% 93% Schwab’s RIA 69% Benchmarking Study 81% Other benchmarking 59% 43% Custodian consultant 56% 33% Third-party data 52% 27% Other resources 30% 29% Small business tools & 20% resources 30% Third party Third-party consultant 26% 41% RIA specific tools & resources 19% 17% Source: 2011 RIA Benchmarking Study from Charles Schwab, fielded February and March 2011 Schwab March, 2011. Study contains self-reported data from 820 RIA firms. Best-Managed Firms are the top 20% of firms in productivity, profitability, and revenue growth. (0711-4224) 3
  • 4. Plans for firm succession Plans for Firm Succession Percent Of Firms Reporting Factor As A Barrier Internal succession 80% Merging with or acquiring another firm 28% Selling the firm 25% Recruiting external 21% successors Other 10% Source: 2011 RIA Benchmarking Study from Charles Schwab, fielded February and March 2011 Schwab March, 2011. Study contains self-reported data from 820 RIA firms. (0711-4224) 4