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#ElevateSocial



#ElevateSocial Parker
     Adrian D.          @adriandparker
                               @adriandparker
June 7, 2010




•Steve Jobs announced the Apple iPhone 4 at WWCD
•RadioShack had 17 days to prep for launch
 #ElevateSocial
•Social Media lead the way     @adriandparker
June 24, 2010                                     June 7, 2010




•Successful launched required Social Media to accelerate
•Transformed from niche channel to business driver
  #ElevateSocial
•It was time for me to lead, not simply manage.
                                        manage.
                                    @adriandparker
#ElevateSocial   @adriandparker
Community Manager
1. From Community Manager to Coach




                                              #ElevateSocial   @adriandparker
Image: http://www.montrealgazette.com/6075842.bin
Image: http://www.montrealgazette.com/6075842.bin
                                                                #ElevateSocial
Community Manager
2. From Evangelist to Educator




                                                #ElevateSocial            @adriandparker
Image: http://keeparthappening.org/grantees/details/st._louis_symphony/
Image:
                                                                           #ElevateSocial
Community Manager Alignment
3. From Advocacy to




                                                #ElevateSocial   @adriandparker
Image: http://www.lsb.com/images/2010/06/scott-cook-intuit.jpg
Image: http://www.lsb.com/images/2010/06/scott-cook-
                                                                  #ElevateSocial
Community & Learn to Prove & Do
4. From Test Manager




                                                #ElevateSocial   @adriandparker
Image: http://bama.ua.edu/~istancu/images/lsnd_tank.gif
Image:
                                                                  #ElevateSocial
Community Manager to Business Practice
5. From Brand Program




                                                #ElevateSocial                   @adriandparker
Image: http://cdn.theatlantic.com/static/infocus/occupy093011/o01_58590925.jpg
Image:
                                                                                  #ElevateSocial
Community Manager
6. From Mobile as 3rd Screen to 1st Screen




                                         #ElevateSocial                       @adriandparker
Image: http://shanghaiist.com/2011/07/31/subway_supermarket_shopping_comes_t.php
Image: http://shanghaiist.com/2011/07/31/subway_supermarket_shopping_comes_t.php
                                                                                 #ElevateSocial
Community Manager
7. From Policy to Protection




                                               #ElevateSocial                  @adriandparker
Image: http://odmgrp.com/2011/12/07/online-content-laws-are-heating-up-what-
Image: http://odmgrp.com/2011/12/07/online-content-laws-are-heating-up-what-
does-that-mean-to-you-and-me/
does-that-mean-to-you-and-                                                      #ElevateSocial
Recap
   1. If CMO knows the cost, prove the worth.
   2. Give teams permission to fail
   3. Leadership is plural. Vision is singular
   4. Measure Return On Impact (ROI)
   5. Ordinary doing the extraordinary
   6. Mobile 1st
   7. Keep your enemies close

   Progress over perfection

                                                #ElevateSocial                   @adriandparker
Image: http://www.flickr.com/photos/achintyas_eye_view/6326677878/sizes/l/in/photostream/
Image:
THANK YOU




                 #ElevateSocial
                    @adriandparker
                    www.adriandparker.com


#ElevateSocial         @adriandparker

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Elevate: Launching & Leading A Social Media Practice

  • 1. #ElevateSocial #ElevateSocial Parker Adrian D. @adriandparker @adriandparker
  • 2. June 7, 2010 •Steve Jobs announced the Apple iPhone 4 at WWCD •RadioShack had 17 days to prep for launch #ElevateSocial •Social Media lead the way @adriandparker
  • 3. June 24, 2010 June 7, 2010 •Successful launched required Social Media to accelerate •Transformed from niche channel to business driver #ElevateSocial •It was time for me to lead, not simply manage. manage. @adriandparker
  • 4. #ElevateSocial @adriandparker
  • 5. Community Manager 1. From Community Manager to Coach #ElevateSocial @adriandparker Image: http://www.montrealgazette.com/6075842.bin Image: http://www.montrealgazette.com/6075842.bin #ElevateSocial
  • 6. Community Manager 2. From Evangelist to Educator #ElevateSocial @adriandparker Image: http://keeparthappening.org/grantees/details/st._louis_symphony/ Image: #ElevateSocial
  • 7. Community Manager Alignment 3. From Advocacy to #ElevateSocial @adriandparker Image: http://www.lsb.com/images/2010/06/scott-cook-intuit.jpg Image: http://www.lsb.com/images/2010/06/scott-cook- #ElevateSocial
  • 8. Community & Learn to Prove & Do 4. From Test Manager #ElevateSocial @adriandparker Image: http://bama.ua.edu/~istancu/images/lsnd_tank.gif Image: #ElevateSocial
  • 9. Community Manager to Business Practice 5. From Brand Program #ElevateSocial @adriandparker Image: http://cdn.theatlantic.com/static/infocus/occupy093011/o01_58590925.jpg Image: #ElevateSocial
  • 10. Community Manager 6. From Mobile as 3rd Screen to 1st Screen #ElevateSocial @adriandparker Image: http://shanghaiist.com/2011/07/31/subway_supermarket_shopping_comes_t.php Image: http://shanghaiist.com/2011/07/31/subway_supermarket_shopping_comes_t.php #ElevateSocial
  • 11. Community Manager 7. From Policy to Protection #ElevateSocial @adriandparker Image: http://odmgrp.com/2011/12/07/online-content-laws-are-heating-up-what- Image: http://odmgrp.com/2011/12/07/online-content-laws-are-heating-up-what- does-that-mean-to-you-and-me/ does-that-mean-to-you-and- #ElevateSocial
  • 12. Recap 1. If CMO knows the cost, prove the worth. 2. Give teams permission to fail 3. Leadership is plural. Vision is singular 4. Measure Return On Impact (ROI) 5. Ordinary doing the extraordinary 6. Mobile 1st 7. Keep your enemies close Progress over perfection #ElevateSocial @adriandparker Image: http://www.flickr.com/photos/achintyas_eye_view/6326677878/sizes/l/in/photostream/ Image:
  • 13. THANK YOU #ElevateSocial @adriandparker www.adriandparker.com #ElevateSocial @adriandparker