Business communication is the process of sharing information between people within and outside a company. Effective business communication is how employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors.

1. Better Business
Communication

2. 10 Tips for Effective Workplace Communication
1. Conceptualizing your Message with
Clarity
2. Understand the Other’s Paradigm
3. Recognize Barriers to Communication
4. Communication is a Partnership
5. Communicate Clearly, Concisely and
Coherently
6. Appropriate use of Tone and
Body Language
7. Conviction & Passion Persuades
8. Eliciting Feedback
9. Reflecting on the Feedback
10. Effective Listening

3. 10 Tips for Effective Workplace Communication
1. Conceptualizing your Message with Clarity:
Every time you have to communicate to a stakeholder
or your colleagues, ask yourself if you are clear about
the message you want to communicate. Remember,
your message does not involve just words, it includes
feelings and emotions surrounding the situation about
which you are communicating. Proactively choose the
emotion you want to convey through your message.

4. 10 Tips for Effective Workplace Communication
2. Understand the Other’s Paradigm:
The objective of effective communication, especially
in a workplace, is to ensure that the receiver
perceives the message the way you intend. So, if the
onus is on the communicator, then it is imperative
that the communicator understands the receiver’s
world. The more you understand their paradigm, the
easier it is to communicate the message in a fashion
they understand.

5. 10 Tips for Effective Workplace Communication
3. Recognize Barriers to Communication:
In today’s globalized work scenario, there is a
mélange of barriers that impedes effective
communication. Top most on this list, is the cultural
barrier. It is impossible to understand another’s
culture totally but you can strive to understand the
receiver’s world. Understand how your
communication needs to be altered to get the desired
result.

6. 10 Tips for Effective Workplace Communication
4. Communication is a Partnership:
Establishing trust and rapport positively impacts the
effectiveness of communication as it permits the
communicators to be relaxed and comfortable. While
communicating observe closely the other person’s
body language and mirror it by altering your own.
When you are the listener, encourage the speaker with
positive body language that expresses interest.

7. 10 Tips for Effective Workplace Communication
5. Communicate Clearly, Concisely & Coherently:
Avoid ambiguous words and phrases and ensure clear
diction, enunciation and inflection. It is important to
keep the message short, and simple. Resist the
temptation to say or write more. Information overload is
a sure recipe for miscommunication and confusion. Stick
to the central theme of your message.

8. 10 Tips for Effective Workplace Communication
6. Appropriate use of Tone and Body Language:
Be sure your facial expressions, gestures and other non-
verbal cues suggest the appropriate emotion that you
want to convey. The most important aspect of the non-
verbal cue is your tone of voice. Be aware of the pitch
and rate of speech that can determine the emotions you
convey through your voice. In written communication,
choice of words determines the tone of the message. Be
sensitive to how the reader may perceive your message.

9. 10 Tips for Effective Workplace Communication
7. Conviction & Passion Persuades:
Messages that require people to take action, especially when
it is against what the listener believes in, are fueled by the
conviction and passion with which your message is
communicated. Here usage of appropriate metaphors can,
not just add beauty to your speech but also can be
persuasive.

10. 10 Tips for Effective Workplace Communication
8. Eliciting Feedback:
Ensure your communication includes requests for
feedback. Inquire to finds out if you were able to
get your message across authentically. Here, the
objective of feedback is primarily to check their
understanding of your message. If they did not
understand you, you can alter your
communication to establish complete
comprehension

11. 10 Tips for Effective Workplace Communication
9. Effective Listening:
Listening plays a more significant role in
communication than spoken communication.
Always listen with an open mind. You do not have
to agree to what is being said but it is important to
understand what is being. Active listening includes
questioning, paraphrasing and summarizing the
message. While listening to messages with high
emotional content, practice reflective listening.
This enhances the relationship as you display
empathy when using reflective listening

12. 10 Tips for Effective Workplace Communication
10. Reflecting on the Feedback:
Your success in workplace communication hinges
on the whole-hearted attempts you make on
establishing win-win outcomes. This is only
possible when you reflect on the feedback you
receive from the other person. Do not allow
critical feedback and criticisms, which are just
part and parcel of any working environment, to
affect you negatively. Always look at the bigger
picture. If you have to convey a critical feedback,
ensure it addresses the issue and the person.

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