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project MIS

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project MIS

  1. 1. Presented to: Sir. Mahesh Ahuja
  2. 2. Group Members • Adeel Iftikhar • Malik Zain • Sundus Imtiaz • Ethsham Abbas
  3. 3.  What is UPS?  What type of Firm is this?  What level of organization is this?  Their business processes?  Why they needed this?  Did this IS addressed their issue?  There statistics about there delivery system.  There speed & efficiency regarding their business process.
  4. 4.  1907: Founded by James Casey.  – Made most deliveries on foot and used bicycles for  longer trips.  • 1913: The company began using consolidated delivery,  combining packages addressed to a certain  neighbourhood onto one delivery vehicle.  • 1919: Took on the name United Parcel Service.  • 1924: Built the first conveyor belt system for handling  packages.
  5. 5.  1929: UPS became the first package delivery company  to provide air service via privately operated airlines.  • 1930: UPS expands to east coast. Retail store delivery  operations begin in New York.  • 1975: Becomes first package delivery company to serve  every address in the 48 contiguous United States.  • 1985: Started international air service between U.S.  and six European countries.  • 1988: UPS begins to operate their own airline.
  6. 6.  1992: Electronic tracking of all ground packages begins.  • 1994: UPS.com goes live. Also online tracking software  provides a real-time image of receiver's signature.  • 1996: Added capability to calculate rates and find  transit times for shipments on any digital wireless  device in the U.S.  • 2002: Begins international hub operations.
  7. 7.  It an E-business firm.  Which is mainly concerned about low costs & maximum profits.  & high customer value.  From the beginning it is a small business.  But now it has the largest courier service in the world.
  8. 8.  From beginning it started as a 1st level firm.  In which company departments are not even integrated in the courier business.  But now it 5th level in which all the company suppliers , distributors are linked with one another on a broader scope.
  9. 9. Ships Planes Trains Trucks
  10. 10. Sundus Imtiaz
  11. 11.  UPS Air Cargo  UPS Aviation Technologies  UPS Capital Corporation  UPS Consulting  UPS Mail Innovations  Mail Boxes Etc., Inc.  UPS Professional Services  UPS Supply Chain Solutions  UPS Tele-Services
  12. 12.  This is the first step in which parcels are collected and assigned to specific routes of their delivery.  Traffic conditions are monitored to shorten the destination path.  Drivers use DIAD to collect information about package. This is helpful for tracking packages.
  13. 13.  This operation is functionalized from one hub to another for calculating distances for making decisions about using trucks or air way.  Distribution operates between three hubs i.e. 1. The Main Hub is Louisville, Kentucky 2. UPS World port 3. Willow Springs in Chicago
  14. 14.  In this process packages are delivered to its destination places.  It is actually reverse process of consolidation.
  15. 15.  As UPS is 5th level firm.  It needs some very huge IS to.  Collect Information.  Analyse.  Integrate.  & share it as well.
  16. 16.  It has 4 different Information systems.  Which operates at their own scope & needs. 1. Package Flow System and information flow 2. DIAD ( Delivery Information Acquisition Device ) 3. UPSnet and Information 4. COMPASS ( Computerized Operations Monitoring, Planning and Scheduling System )
  17. 17.  They are using smart labels.  These label record information delivery of the specific product.  The information is given by customer via website.  from where the data is transferred to delivery centres of UPS.
  18. 18.  With this information the company defines routes for dispatching of the particular product.  This system has also the feature of built-in geographic information system.  software for mapping out routes.
  19. 19. Ehtsham Abbas
  20. 20.  DIAD is a handheld device.  Every UPS delivery driver carried this device.  For keeping the information for package delivery.  Drivers record the information with the help of this device.  Then they transmit this information to UPS network.
  21. 21.  to keep the information flow about every delivery package smooth, immediate and on time.  All the communication and information are shared by this device between company network and drivers.  Drivers stay in contact with UPS network due to DIAD.  get news about delivery picking schedules and traffic conditions.
  22. 22.  DIAD records the digital picture of recipient’s signatures.  Drivers scan the bar code of package, digital signature of recipient, last name of receiver.  And send this information to company network.  Company uses this information for package tracking till the time of its delivery along its complete route.
  23. 23.  UPSnet using an electronic data communication network.  Which is operating globally.  Is useful for streamlining.  The processing of information to manage the international package delivery.  UPSnet is operating to manage the information.
  24. 24.  communication tasks for about 500,000 mile  communication lines between 1300 distribution sites  in 46 countries.
  25. 25.  Which is very helpful for providing information regarding planning flights.  Scheduling and handling loading functions.  It is a unique system from competitors and  Provide the company with competitive advantage.
  26. 26.  Because it can provide flight schedules for next six years. Or Simply It has DSS.  make the company active in its actions not reactive.
  27. 27. Adeel Iftikhar
  28. 28.  As Management Information System has three components.  For any company its supply chain starts form its inputs and ends at the delivery of products,  services to customers and then feedback from customer 1. Input. 2. Process. 3. Output.
  29. 29.  Likewise UPS’ supply chain starts form its inputs which includes.  Package information,  Customer signature, pickup,  Delivery,  Time-card data,  Current location (while en route), and billing.  Customer clearance documentation.
  30. 30.  In processing the data and information collected about packages.  which are stored in company’s database from where the same data used again for tracking packages and maintaining information about it.  Data reorganization occurs at the same time for tracking purpose by using  the command of date, time and driver.
  31. 31.  After processing inputs are converted into outputs which include 1. Pickup and delivery times, 2. Location while en route, and 3. Package recipient.  Some of the reports are also included in the output..
  32. 32.  Goods  Funds  Information
  33. 33.  Transport packages for the average consumer.  Takes on Business’s supply chain needs in more than 200 countries.
  34. 34. Technology allows business’s to retrieve information vital to their supply chains because of UPS’s Tracking Systems.
  35. 35.  UPS Transportation Services provide the following financial benefits: 1. Improved supply chains. 2. Providing Business’s with immediate shipping information allows accounting functions, to bill and receive payments more quickly.  UPS Consulting redesign supply chains to strengthen a company's balance sheet.
  36. 36.  UPS is the first shipping company to offer a money back guarantee on shipments.  UPS has recently improved delivery times in, Atlanta, Baltimore.  They did this by altering railroad schedules  While improvements also came through modifications of UPS's hub-and-spoke  Interstate trucking network. Other improvements.  Resulted from changing package sorting times or locations
  37. 37.  1st Problem : Speed of Delivery Package. 1. Solution: Delivery Information Acquisition Device (Diad) Diad enabled drivers to scan package barcodes, capture signatures and then up-load this data onto our mainframe from any telephone.
  38. 38. 1. UPS is basing the package-flow system on so-called smart labels 2. that contain bar-coded delivery information and are already used 3. by more than 90% of its customers.
  39. 39.  Implementation of Transportation computer software system should reduce the mileage of the company's delivery fleet by more  Than 100 million miles per year, saving about 14 million gallons of fuel.  Breaks down a massive operation by individual hub.
  40. 40.  Implemented Automatic Dependent Surveillance-Broadcast, or ADS-B in planes cockpit.  ADS-B transmits speed, heading, altitude, and GPS coordinates, to all other planes similar equipped allowing each to map traffic around them.
  41. 41.  As a result pilots become aware of other planes operations,  and can act upon those to create their own path flows which minimizes time and fuel usage.  Specifically used in bad weather and at night, where air traffic is most highly volatile.
  42. 42. UPS has remained the leading shipping/logistics firm for a long time. Their integration of the latest technology has kept them differentiated as well as the cost leader. Consumers and business’s both rely and trust UPS with their shipping and consulting services